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Sheraton Nha Trang Hotel & Spa

5.0 star property
Beachfront hotel with calming spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Nha Trang Hotel & Spa

Outdoor pool, pool loungers
Down duvets, pillow-top beds, minibar, in-room safe
Apartment, 2 Bedrooms | Terrace/patio
Club Apartment, 2 Bedrooms, Ocean View
Ecotours

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
26-28 Tran Phu Street, Nha Trang, Khanh Hoa, 57000
  • Khanh Hoa Museum
    4 min walk
  • Lotte Mart Nha Trang Gold Coast
    5 min walk
  • Vincom Plaza Le Thanh Ton
    8 min walk
  • Nha Trang (NHA)
    4 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Beach/ocean view

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 180.0 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Ocean View

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 2 Single Beds, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Ocean View

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 182 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Apartment, 2 Bedrooms, Ocean View

Beach/ocean view

Club Apartment, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 174 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Smoking

Executive Suite, 1 Bedroom, Smoking

Executive Suite, 1 Bedroom, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View

Down duvets, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Ocean View

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
InterContinental Nha Trang, an IHG Hotel
Pool
Hot tub
Spa
Kids pool
4.7 out of 5, Exceptional, (863)
The price is AU$257
for 1 night
includes taxes & fees
28 Nov - 29 Nov
InterContinental Nha Trang, an IHG Hotel

About the area

Nha Trang

A luxury stay in the heart of Nha Trang awaits you at Sheraton Nha Trang Hotel & Spa. Within a short 5-minute stroll, you'll find Khanh Hoa Museum and Lotte Mart Nha Trang Gold Coast. Highlights at this beachfront hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The café, Toastina, serves international cuisine. Connexions is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 5-property class Tran Phu Beach hotel, you'll find Nha Trang Night Market.

What's nearby

  • Vincom Plaza Le Thanh Ton - 8 min walk
  • Tram Huong Tower - 8 min walk
  • April 2 Square - 9 min walk
  • Nha Trang Night Market - 9 min walk
  • Dam Market - 15 min walk

Getting around

  • Nha Trang Station - 18 min walk
  • Nha Trang (CXR-Cam Ranh) - 37 min drive

Restaurants

  • ‪The Coffee House - Gold Coast Nha Trang - ‬4 min walk
  • ‪Pizza 4P’s Nha Trang – NT - ‬1 min walk
  • ‪Texas Chicken - ‬3 min walk
  • ‪Highlands Coffee - ‬1 min walk
  • ‪Altitude - ‬1 min walk

About this property

Sheraton Nha Trang Hotel & Spa

Beachfront hotel with calming spa services
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and free beach club nearby. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Nha Trang Hotel & Spa such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

This 5-star Nha Trang hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 0 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Sheraton Nha Trang Hotel & Spa offers 280 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This accommodation has separate sitting areas and includes sofa beds and day beds. Pillowtop beds feature down duvets. A pillow menu is available. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), Dutch, English, German, Italian, Japanese, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Altitude
  • Connexions
  • Feast
  • Steam n Spice
  • Toastina

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Nha Trang Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 39.5 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Airport shuttle fee: USD 28 per person (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 39.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sheraton Nha Trang
Nha Trang Hotel
Nha Trang Sheraton
Nha Trang Sheraton Hotel
Sheraton Hotel Nha Trang
Sheraton Nha Trang
Sheraton Nha Trang Hotel
Sheraton Nha Trang Hotel Nha Trang
Sheraton Nha Trang Hotel Spa
Sheraton Nha Trang & Nha Trang
Sheraton Nha Trang Hotel & Spa Hotel
Sheraton Nha Trang Hotel & Spa Nha Trang
Sheraton Nha Trang Hotel & Spa Hotel Nha Trang

Frequently asked questions

What is the cancellation policy at Sheraton Nha Trang Hotel & Spa?

Sheraton Nha Trang Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Nha Trang Hotel & Spa?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Nha Trang Hotel & Spa on 15 Nov 2024 start from AU$217.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Nha Trang Hotel & Spa?

Yep, Sheraton Nha Trang Hotel & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Sheraton Nha Trang Hotel & Spa?

The closest beach to Sheraton Nha Trang Hotel & Spa is Bai Duong Beach (3.4 km).

Is there a spa on site at Sheraton Nha Trang Hotel & Spa?

Yep, there is an onsite spa at Sheraton Nha Trang Hotel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sheraton Nha Trang Hotel & Spa have a pool?

Sheraton Nha Trang Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Sheraton Nha Trang Hotel & Spa?

Sheraton Nha Trang Hotel & Spa features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and 24-hour room service.

What makes Sheraton Nha Trang Hotel & Spa a romantic place to stay?

1 hot tub and ocean-view dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Nha Trang Hotel & Spa.

Is Sheraton Nha Trang Hotel & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Nha Trang Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Sheraton Nha Trang Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Nha Trang Hotel & Spa serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Nha Trang Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Nha Trang Hotel & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Nha Trang Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Nha Trang Hotel & Spa?

No, pets and service animals are not allowed.

Sheraton Nha Trang Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as expected. Clean, friendly staff, nice gym, nice pool and nice rooftop bar, good beach staff as well
Stayed 3 nights in Aug 2024

10/10 Excellent

no

Stayed 1 night in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast 10/10
Clean, well located. Breakfast is 10/10 amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
All round excellent nothing to fault. Very good service at breakfast on 29/3/24 from Thuy Tame who always checked to make sure we were happy and worked with a smile and also spontaneously organised us the house special coconut coffee
Stayed 3 nights in Mar 2024

8/10 Good

Michael

Stayed 2 nights in Jan 2024

8/10 Good

Kyong-Ah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Details matter to the name
Great location and room and friendly crews.. I would not come for food though.. somehow sadly lacks tastes and flavor consistently in their food overall.. And, ran into a couple incidents that i was served unclean napkins.. each time, mgr accommodated with free dinner..
Stayed 2 nights in Nov 2023

8/10 Good

Hung Dinh, Fountain Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated near retail shopping mall and local restaurants. Customer service is top notch and friendly. Room configuration and smoked glass bathroom facing shower stall is an odd setup for a western 5-star brand hotel…otherwise, all good.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kyu

Stayed 1 night in Sep 2023

10/10 Excellent

xianghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, very convenient
Stayed 2 nights in Aug 2023

8/10 Good

Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was great
Stayed 2 nights in Jul 2023

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, breakfasts excellent. Slow draining shower drain was the only issue, otherwise it was great
Stayed 3 nights in Jul 2023

10/10 Excellent

Wing In

Stayed 1 night in Jul 2023

10/10 Excellent

Thong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff in hotel and restaurant are all super polite and accommodating.
Stayed 5 nights in Jul 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 3 nights in Jun 2023

8/10 Good

khanh

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023

10/10 Excellent

Sean

Stayed 5 nights in May 2023

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. I’ve stayed in my care share of Marriott properties, and this place was nicer than some Ritz I’ve stayed in. The rooms are great and the staff is wonderful. Excellent beach access—they have a section on the beach with beach beds for guests.
Stayed 2 nights in May 2023

10/10 Excellent

John, Richmond

Stayed 3 nights in Apr 2023

10/10 Excellent

Chuong

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every time I am back in Vietnam, I made a trip to Nha Trang city since I love this city. This is my first time to stay at the Sheraton (I stayed at the Intercontinental twice and at the Best Western Havana twice before the Covid-19). My review is based on my experiences with the Intercontinental hotel next to the Sheraton. Overall I am very pleased and happy with the hotel and the hotel staffs. Since they are competing to each other, both hotel are having almost identical services and trying to make guests to be happy during their stay. I would say that the Intercontinental is better but not a lot; if I have to choose between the two hotel, I will choose the Sheraton. What I like: Hotel staffs, breakfast area and staffs, the swimming pool, the security guards in the 2nd basement, the view from the room, the quiet, the cleanliness, the Club Lounge and staffs. What need to be improved: (1) telephone is not working in the suite (2) lights inside the suite need to be checked to make sure they are lighted up, (3) carpet in the suite is too old, (4) the "Auto" mode of the two central air controllers in the suite is not working so they keep both the AC fans running 24/24 at high speed and noisy (5) the front desk did not offer a courtesy call asking guest if need assistant with luggage at check out time I hope to be back.
Stayed 4 nights in Mar 2023

10/10 Excellent

Sam

Stayed 1 night in Mar 2023

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

2/10 Terrible

Cuong

Stayed 2 nights in Feb 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
Great option for a stay in Nha Trang. Great location, lovely staff, great facilities, wonderful breakfast and amazing views. Highly recommend when staying in Nha Trang!
Stayed 3 nights in Dec 2022

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They set up a screen on the pool deck to watch the World Cup games.
Stayed 3 nights in Nov 2022