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WE Hotel Toya

3.0 star property
Lakefront hotel with free breakfast and bars/lounges

Photo gallery for WE Hotel Toya

Public bath
Lobby sitting area
Front of property - evening/night
2 bars/lounges
Twin Room, Lake View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$613
includes taxes & fees
22 May - 23 May

Explore the area

Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802
  • Lake Toya
    ‪8 min walk‬
  • Toyako Hot Spring
    ‪12 min drive‬
  • Rusutsu Resort
    ‪19 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds, Lake View

Triple Room, 3 Single Beds, Lake View

Triple Room, 3 Single Beds, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
Private bathroom
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 3 Single Beds

Villa

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
3 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Twin Room, Lake View

Twin Room, Lake View

Twin Room, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
Private bathroom
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Down duvet
Private bathroom
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room With Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room With Lake View

  • Sleeps 3
  • 3 Single Beds

View all photos for King Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room With Lake View

  • Sleeps 2
  • 1 King Bed

Villa

  • Sleeps 6
  • 1 Single Futon and 1 Queen Bed

About the area

Toyako

At WE Hotel Toya you'll be within a 20-minute stroll of Lake Toya and Shikotsu-Toya National Park. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-service breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find a gift shop, luggage storage and a front desk safe. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3-property class Toyako hotel include Toyako Hot Spring and Rusutsu Resort.

What's nearby

  • Lake Toya - 8 min walk - 0.7 km
  • Toyako Forest Museum - 5 min drive - 4.7 km
  • Toyako Hot Spring - 12 min drive - 12.0 km
  • Toyako Onsen - 14 min drive - 12.9 km
  • Rusutsu Resort - 19 min drive - 19.0 km

Getting around

  • Toya Station - 26 min drive
  • New Chitose Airport (CTS) - 104 min drive

Restaurants

  • ‪サイロ展望台 - ‬7 min drive
  • ‪レークヒル ファーム - ‬10 min drive
  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬13 min drive
  • ‪とうや・水の駅 - ‬14 min walk
  • ‪風の音 - ‬13 min drive

About this property

WE Hotel Toya

Lakefront hotel with free breakfast and bars/lounges
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at WE Hotel Toya. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

  • 1 building
  • 55 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Smoking in designated areas
  • Dining venue
WE Hotel Toya offers 55 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 29-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. This Toyako hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

In-room safe, desk, laptop workspace, blackout curtains

The Lake View Toya Nonokaze Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 487 reviews
The price is AU$540
includes taxes & fees
13 May - 14 May
The Lake View Toya Nonokaze Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

What is the cancellation policy at WE Hotel Toya?

WE Hotel Toya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at WE Hotel Toya?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at WE Hotel Toya on 22 May 2025 start from AU$613.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at WE Hotel Toya?

Yep, WE Hotel Toya has a free self car park. Onsite parking is limited.

Are there hot tubs in the rooms at WE Hotel Toya?

No, but there are deep-soaking baths in the guestrooms.

Does WE Hotel Toya serve breakfast?

Yep, free self-service breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at WE Hotel Toya?

No, WE Hotel Toya does not offer an airport shuttle service.

Is there a bar or restaurant at WE Hotel Toya?

Yep, you can grab a meal at WE Hotel Toya's onsite restaurant.

What time are check-in & check-out at WE Hotel Toya?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at WE Hotel Toya?

No, pets are not allowed.

WE Hotel Toya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 167 reviews
Rating 8 - Good. 43 out of 167 reviews
Rating 6 - Okay. 15 out of 167 reviews
Rating 4 - Poor. 5 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Amana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025

10/10 Excellent

muhannad

Stayed 1 night in Dec 2024

10/10 Excellent

chiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services!

I didn’t know the hotel provides shuttle services.
Stayed 1 night in Oct 2024

8/10 Good

Aubrey

Stayed 3 nights in Sep 2024

8/10 Good

Tan Hwee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024

10/10 Excellent

Mengjie

Stayed 1 night in Aug 2024

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Teng Hui Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!

8/10 Good

CY

Stayed 1 night in Sep 2023

10/10 Excellent

John, Jamaica Plain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
Stayed 2 nights in Oct 2023

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Stayed 1 night in Aug 2023

8/10 Good

Shao Wu Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities
Absolutely loved our stay here. My favorite hotel during our stay in Japan

10/10 Excellent

Keng Hoe

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had been at Toya many times, staying at various properties, including the famous Windsor. This time round, we decied to try this modern property instead of Lake Sumida. This is indeed a nice property but probably more suited for young couples rather than for family with young kids. However we still had a great time, as they do factor in children and provided small yukata as well.

10/10 Excellent

Dora

Stayed 1 night in Jun 2023

10/10 Excellent

Hee Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good size for triple bedder. Nice and quiet. Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering. Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
Stayed 2 nights in May 2023

10/10 Excellent

Kok

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jan 2023

8/10 Good

WAN ZHEN

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel. With a good view
Stayed 1 night in Mar 2020

4/10 Poor

N, Nil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The deco is great, given it was designed by a famous architect. Other than the deco, there is nothing. Location is terrible as you need the shuttle bus for going to the Toya Onsen Street and Toya Station. You also often have to wait for others who are always late. Food is a disaster. Breakfast is served with cold meat, old bread, overcooked rice and lack of variety. The exact same food repeats every morning. Dinner is so awful that it receives huge complaints on Google Maps reviews. Staff mostly are Chinese and fail to upkeep the services that the deco deserves. What a shame.
Stayed 2 nights in Feb 2020

10/10 Excellent

terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing hotel. Nice view . Great service and food
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020