Hilton Mystic

3.5 star property
Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Mystic

Courtyard
Lobby sitting area
Property grounds
Gift shop
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    2 min walk
  • Olde Mistick Village
    4 min walk
  • Charles W. Morgan at Mystic Seaport
    3 min drive
  • New London, CT (GON-Groton - New London)
    14 min drive

Room options

One King Bed Deluxe

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

Standard King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, with Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard two doubles

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Mystic

Hilton Mystic places you steps from Mystic Aquarium and Institute for Exploration and within a 30-minute stroll of Mystic Seaport. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, The Irons, serves American cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. 8070 square feet (750 square metres) of event facilities include 10 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 10-minute drive of this 3.5-property class Mystic hotel include Mystic Seaport - The Museum of America and the Sea and Stonington Vineyard.

What's nearby

  • Mystic Aquarium and Institute for Exploration - 2 min walk
  • Olde Mistick Village - 4 min walk
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive
  • Mystic Seaport - 3 min drive
  • Mystic Downtown Marina - 4 min drive

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Mystic Diner & Restaurant - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Alice - ‬4 min walk
  • ‪Andiamo - ‬9 min walk

About this property

Hilton Mystic

Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
Hilton Mystic offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8070 square feet (750 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available.

  • 184 guestrooms or units
  • 4 levels
  • 8070 sq ft of conference space
  • 750 sq. m of conference space
  • Built in 1986
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Mystic offers 184 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Irons

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 8,070 square feet of conference space

Outdoors

  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 0 to 10 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Frequently asked questions

What is the cancellation policy at Hilton Mystic?

Hilton Mystic offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Mystic?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Mystic on 26 Nov 2024 start from AU$210.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Mystic?

Yep, Hilton Mystic has a free self car park.

Are there any beaches close to Hilton Mystic?

The closest beach to Hilton Mystic is Williams Beach (2.9 km).

Does Hilton Mystic have a pool?

Hilton Mystic has an indoor pool. The pool is open 8:00 AM to 9:00 PM.

What makes Hilton Mystic a romantic place to stay?

A vineyard and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Mystic.

Is Hilton Mystic family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Mystic is a hit with families.

Does Hilton Mystic serve breakfast?

You bet, full brekkie is on offer weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Mystic?

No, Hilton Mystic does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Mystic?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Mystic?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Mystic?

No, only service animals are allowed.

Hilton Mystic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Janet

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ONLY good thing about this hotel is the location, right across the street from aquarium and village. CONS: room was dirty. Bathroom had a sewage smell to it. blood on the sheets (we were told No one from housekeeping was on. A random hotel employee brought us up new sheets to change the bedding ourselves). Nasty brown stuff stuck to the back of the fridge Fridge didnt work. AC unit was on constantly, even when we turned the temp up to keep it from turning on all the time. And it was very loud! No movies shown in the pool area as advertised for the kids. Asked front desk why movie wasn’t being shown. Got a different excuse every night. it was broken, there was no manager on to turn the movie on, etc. Pool area was dirty. The pool deck had nasty brown water. Pool looked very cloudy and water was really cold. Staff was VERY unfriendly. Blonde girl at front desk was very rude. Didn’t smile at all. Went down to get coffee from the lobby only to find both coffee jugs were empty. Went to let the girl know and she snapped at us. Never said hello to anyone when greeting them, never said thank you, enjoy your stay, welcome, NOTHING! Manager was just as unfriendly and miserable. Tried to address the issues we had (mainly the blood on the sheets) with him and he couldn’t care less. Kept using the excuse and throwing up to us that we booked through Expedia. At one point he even started raising his voice at us.
Stayed 2 nights in Aug 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Hope

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was awful
Stayed 3 nights in Aug 2024

8/10 Good

Kate, Danvers

Travelled with family
Overall average, property could use some Updating like the pool area. But it’s in a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the Family!
This was the perfect family stay. They let the kids pick a little "treasure" when we checked in, they had great breakfast options, and everyone was so nice. The location was great with a Starbucks, tons of shops, and the Mystic Aquarium right across the street. We did SO many things with the kids on our east coast trip, but the hotel's "purple pool with a movie" is the thing they won't stop talking about.
Stayed 3 nights in Jul 2024

4/10 Poor

susannah

Travelled with family
Disliked: Cleanliness, amenities
Service was lame not enough front office staff , no one to answer the phones. Dirty bathroom horrible room service ice maker broken horrible air quality $500 room not happy
Stayed 1 night in Aug 2024

4/10 Poor

Glenna

Disliked: Cleanliness, property conditions & facilities
Nothing exactly right
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Stayed 1 night in Jul 2024

6/10 Okay

Laura Eliza

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the lobby makes a positive impression, the facilities beyond were dingy, out of date, and in need of repair. The pool was murky, with numerous puddles of standing water and trash (including a used bandaid!) scattered on the floor and used towels on almost every surface. We did not dare venture in the water. The layout of the hotel is quite confusing and many of the hallways had dehumidifiers and signs of potential mold on the walls. Our room had peeling paint and chipped privacy paint on the bathroom windows. However, the staff was kind and welcoming, very positive. The location is hard to beat if you’re there to visit the aquarium!
Stayed 2 nights in Jul 2024

2/10 Terrible

Parker

Stayed 1 night in Aug 2024

10/10 Excellent

Quinten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Tonna, Odessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

8/10 Good

David s

Stayed 3 nights in Jul 2024

8/10 Good

Hannah

Stayed 2 nights in Jul 2024

2/10 Terrible

Colleen

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here, the only thing missing was a closet and an iron! We like to hang garments when we travel
Stayed 1 night in Jul 2024

6/10 Okay

Roshelle

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Jul 2024

8/10 Good

Sonya

Travelled with family
Liked: Cleanliness, room comfort
First Impressions Matter!
Overall, the stay was good and mostly uneventful, in any negative way. A couple things that stood out: 1. the very first staff member we encountered when we arrived to check in was unpleasant, short and gave us no information about the hotel or amenities. We subsequently witnessed this same employee being rude and short with other guests on 2 separate occasions. It certainly set the initial tone and I immediately questioned my choice to stay here. When we returned to the desk later on with a different issue, the woman who helped (property manager maybe?) was outstanding and helpful. It was clear that the woman we initially met with was the exception not the rule. 2. The room was somewhat outdated, particularly in the bathrooms, which could use some sprucing up. I did appreciate the full size reusable shower products. 3. The pool water appears dingy. I’m not sure that it actually is, but maybe the concrete could use a repaint. However, our kids loved the pool and could not care less. Do NOT miss the movie dive-in when there (if happening) . So neat to watch a movie while also swimming.
Stayed 3 nights in Jul 2024

8/10 Good

Neeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t updated but still clean and convenient
Stayed 1 night in Jul 2024