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Courtyard by Marriott Aruba Resort

3.5 star property
Beach hotel with 3 outdoor pools, near The Casino at Hilton Aruba

Photo gallery for Courtyard by Marriott Aruba Resort

3 outdoor pools, free pool cabanas, pool umbrellas
Breakfast, lunch, dinner served; international cuisine, pool views
Breakfast, lunch, dinner served; international cuisine, pool views
Beach nearby, white sand, free beach shuttle, free beach cabanas
Room, 2 Queen Beds, Non Smoking, Pool View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is AU$587
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
J.E. Irausquin Blvd. # 330, Noord
  • Bubali Bird Sanctuary
    ‪1 min walk‬
  • Butterfly Farm
    ‪7 min walk‬
  • The Casino at Hilton Aruba
    ‪8 min walk‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Room, 2 Queen Beds, Non Smoking, Pool View | Pool

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout curtains
Rainfall showerhead
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout curtains
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (628)
The price is AU$1,179
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Embassy Suites By Hilton Aruba Beach Resort

About the area

Palm Beach

A family-friendly stay in Noord awaits you at Courtyard by Marriott Aruba Resort. Within just a 15-minute stroll, you'll find popular places like The Casino at Hilton Aruba and Palm Beach. Highlights at this beach hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, Allegra Bistro, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, kids' club, kids' swimming pool and free pool cabanas. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 30-minute walk of this Noord hotel include Eagle Beach and Hyatt Regency Casino.

What's nearby

  • The Casino at Hilton Aruba - 8 min walk
  • Palm Beach - 12 min walk
  • Hyatt Regency Casino - 13 min walk
  • Eagle Beach - 2 min drive
  • Divi Golf and Beach Resort - 6 min drive

Getting around

  • Oranjestad (AUA-Queen Beatrix Intl.) - 15 min drive

Restaurants

  • ‪Salt & Pepper - ‬11 min walk
  • ‪Papillon Restaurant - Aruba - ‬9 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬10 min walk
  • ‪Gianni's Ristorante - ‬9 min walk
  • ‪Mambo Jambo - ‬11 min walk

About this property

Courtyard by Marriott Aruba Resort

Beach hotel with 3 outdoor pools, near The Casino at Hilton Aruba
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. Bring your whole family to Courtyard by Marriott Aruba Resort for summer fun including 3 outdoor swimming pools, a children's pool and a playground.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a 24-hour fitness centre, a garden and a terrace. Self parking is free.

This Noord hotel is smoke free.

  • 192 guestrooms or units
  • 2 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Courtyard by Marriott Aruba Resort offers 192 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies or patios. 55-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Noord hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Allegra Bistro
  • Delia’s Terrace

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 95

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 1.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 95
  • Rollaway bed fee: USD 1.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aruba Mill
Aruba Mill Resort
Mill Aruba
Mill Resort
Mill Resort Aruba
Mill Resort Aruba Palm Beach
Mill Aruba Palm Beach
The Mill Resort Suites Aruba
Mill Resort Aruba Noord
Mill Aruba Noord
Courtyard Aruba Resort
Courtyard By Marriott Aruba
The Mill Resort Suites Aruba
Courtyard by Marriott Aruba Resort Hotel
Courtyard by Marriott Aruba Resort Noord
Courtyard by Marriott Aruba Resort Hotel Noord

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Aruba Resort?

Courtyard by Marriott Aruba Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Aruba Resort?

As of 11 Feb 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Aruba Resort on 10 Mar 2025 start from AU$515.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Aruba Resort?

Yep, Courtyard by Marriott Aruba Resort has a free self car park.

Are there any beaches close to Courtyard by Marriott Aruba Resort?

Yep, Courtyard by Marriott Aruba Resort is a short 12-minute walk from Palm Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Courtyard by Marriott Aruba Resort have a pool?

Yep, and guests love it! Courtyard by Marriott Aruba Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Courtyard by Marriott Aruba Resort?

Courtyard by Marriott Aruba Resort features 3 outdoor pools, free pool cabanas and free beach cabanas.

What makes Courtyard by Marriott Aruba Resort a romantic place to stay?

Garden-view dining and free beach cabanas, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Aruba Resort.

Is Courtyard by Marriott Aruba Resort family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Courtyard by Marriott Aruba Resort is a hit with families.

Does Courtyard by Marriott Aruba Resort serve breakfast?

You bet, free buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Aruba Resort?

No, Courtyard by Marriott Aruba Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Aruba Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Aruba Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Aruba Resort?

No, only service animals are allowed.

Courtyard by Marriott Aruba Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 611 reviews
Rating 8 - Good. 161 out of 611 reviews
Rating 6 - Okay. 53 out of 611 reviews
Rating 4 - Poor. 25 out of 611 reviews
Rating 2 - Terrible. 27 out of 611 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property . Very clean and up to date . Can’t wait to come back to this property
Stayed 4 nights in Oct 2024

10/10 Excellent

Anabel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, todos muy agradables. El hotel muy limpio y la comida excelente
Stayed 3 nights in Oct 2024

10/10 Excellent

edwin

Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Stayed 5 nights in Aug 2024

6/10 Okay

Tanya N

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1 out of 2 problems I have, there wasn’t a shuttle service, that would carry us from the airport to the hotel and back from the hotel to the airport for free of charge. We paying a good amount of money to stay there and no shuttle services. 2nd thing, the property taxes. Online it told me 1 price online but when I get to the hotel it’s another price, not cool. Also the concierge for transportation in your hotel. We paid for round trip tickets and then, they forgot come get us a hour later. Not cool
Stayed 3 nights in Oct 2024

8/10 Good

Bistra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Samone

Liked: Amenities
My five-day vacation was exceptional at the Courtyard. I enjoyed the lovely staff's warm hospitality, they always addressed every issue I had whether it was big or small. The location was also a plus. I loved walking down to the strip at night enjoying the food and meeting new people as a solo traveler. I definitely will return.
Stayed 5 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean environment
Stayed 5 nights in Oct 2024

8/10 Good

Regina Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised and disappointed to find that I was charged an unexpected additional $365.00 for "resort fees."
Stayed 7 nights in Oct 2024

8/10 Good

Teresa

Travelled with family
Liked: Amenities
Property was clean and staff was great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jatin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Oct 2024

2/10 Terrible

Ayana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1/10 DONT STAY! my room was filthy. I travel frequently & I clean behind housekeeping because let’s be real, they are on a time crunch & doing the minimum. I used a black light to find stains all over the sheets on my bed. The bed it’s was stained with blood/wine (all on video/pictures). The housekeeping supervisor (afternoon) was kind & tried to rectify. After a long flight & 30 min of cleaning my room, I had to wait another 30 for clean linen & a new mattress topper. Not a lot of breakfast options for those who don’t eat beef/pork/dairy. Also, I waited at the beach for over 30 minutes in the heat after being there for hours for the shuttle. The radio from the beach to the hotel doesn’t always work so the shuttle people don’t know when to come all the time you just happen to catch them while they’re dropping other people off. When I called for an update, the front desk assoc (Man) had the audacity to say “ma’am you don’t need to call someone is coming” when I was told that literally 30 minutes before that. I was so nauseated from sitting out in the heat all day, I was trying to get back to my room to rest. I informed the front of supervisor of what the associate told me and he handled it he was very professional. There’s no ATM on the grounds and they keep telling you to walk to RIU hotel for everything as if they aren’t a hotel themselves. Garden view is a parking lot. Don’t be fooled (pictures available). This is simply a motel that slapped Marriott’s name on it. Beware!
Stayed 2 nights in Aug 2024

10/10 Excellent

Abiodun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality
Stayed 4 nights in Oct 2024

10/10 Excellent

Kqwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful rooms and extremely clean and well kept.
Stayed 5 nights in Oct 2024

10/10 Excellent

Milisea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is great this is our second time staying here we love it
Stayed 3 nights in Oct 2024

8/10 Good

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Marti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we come back to Aruba would definitely stay here again!
Stayed 5 nights in Sep 2024

10/10 Excellent

henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well maintained
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, you can walk to several dining places as well as to the beach (or take the super convenient shuttle). Beach staff Julio Cesar and Roni were super helpful setting up loungers under the tree shade.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eduardo E

Liked: Cleanliness, staff & service, property conditions & facilities
Will return again if we came back to Aruba
Stayed 5 nights in Sep 2024

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Property was cleaned. The daily complimentary appetizer or dessert was nice. Enough pool seating. Restaurant staffs and bar staffs were polite. Dislike: My checked in experience was unpleasant. The receptionist Luz checked me into a different room (ground floor, no view) then what I paid for (2nd floor , balcony, king room, pool view). When I brought it to her attention she had an attitude and claimed that was what I booked. I spoke with the manager Marvin and showed him pictures of my booking. Because they did not have what I paid for available at that moment I agreed to move into another room similar except it was a (double bedroom). He apologized and send over a complimentary wine and snack. Be mindful of the room you paid for versus the room you get. Something I did notice daily was hair in my room even after they were done cleaning. It probably from the mop or cleaning rag. The complimentary breakfast is the same daily, it's lacking flavor and seasonings..
Stayed 5 nights in Sep 2024

10/10 Excellent

Leonel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful and nice amazing service from beginning to end of our stay !!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jokotade

Travelled with group
Right from the front desk to check in very polite courteous to the man that helped with our luggage to our room Jose The restaurant was clean and staff polite and cart driver to the beach side all of them very good. The De Palm tour guide very nice and knowledgeable
Stayed 6 nights in Aug 2024