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Hyatt Regency Aruba Resort and Casino

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Hyatt Regency Aruba Resort and Casino

Room, 1 King Bed, Balcony (Partial Ocean Front) | View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
2 restaurants, breakfast served
On the beach, white sand, beach cabanas, sun-loungers
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast available
  • Hot tub
  • Pool
  • Bar
  • Room service
The current price is AU$1,380
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Juan E Irausquin Blvd 85, Noord
  • Hyatt Regency Casino
    ‪2 min walk‬
  • Paseo Herencia Shopping Mall
    ‪3 min walk‬
  • Palm Beach
    ‪4 min walk‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Resort View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Cayena)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Cayena)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony, Oceanfront (Sunset)

Studio, 1 King Bed, Balcony, Oceanfront (Sunset)

Studio, 1 King Bed, Balcony, Oceanfront (Sunset)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort and Ocean View)

Room, 1 King Bed (Resort and Ocean View)

Room, 1 King Bed (Resort and Ocean View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Resort View

Family Suite, Resort View

Family Suite, Resort View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Resort and Ocean View)

Room, 2 Queen Beds (Resort and Ocean View)

Room, 2 Queen Beds (Resort and Ocean View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Resort View (Cayena, High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony, Resort View (Cayena, High Floor)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Partial Ocean Front)

Room, 1 King Bed, Balcony (Partial Ocean Front)

Room, 1 King Bed, Balcony (Partial Ocean Front)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Aruba Caribbean Resort and Casino

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is AU$1,295
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Aruba Caribbean Resort and Casino

About the area

Palm Beach

A luxury stay in Noord awaits you at Hyatt Regency Aruba Resort and Casino. You'll be within steps of Hyatt Regency Casino and within a short 5-minute stroll of Palm Beach. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Ruinas del Mar, is open for breakfast, brunch and dinner. With 2 beach bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and gym. Other amenities include a casino, free Wi-Fi in public areas and a hot tub. Buffet breakfast is available on weekdays between 7:00 AM and 11:30 AM and on weekends between 7:00 AM and 11:30 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4.5-property class Noord resort, you'll be 2.4 km (1.5 mi) from Eagle Beach and 3.5 km (2.2 mi) from Manchebo Beach.
View more Resorts in Palm BeachOpens in a new window

What's nearby

  • Hyatt Regency Casino - 2 min walk
  • Palm Beach - 4 min walk
  • Eagle Beach - 5 min drive
  • Divi Golf and Beach Resort - 6 min drive
  • Manchebo Beach - 6 min drive

Getting around

  • Oranjestad (AUA-Queen Beatrix Intl.) - 16 min drive

Restaurants

  • ‪Texas de Brazil - ‬2 min walk
  • ‪Salt & Pepper - ‬2 min walk
  • ‪Smokey Joe's - ‬2 min walk
  • ‪Mambo Jambo - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hyatt Regency Aruba Resort and Casino

Luxury resort on the beach, with 2 outdoor pools
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Regency Aruba Resort and Casino, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Noord resort.

  • 1 building
  • 359 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • 9246 sq ft of conference space
  • 859 sq. m of conference space
  • Built in 1990
  • Casino
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Regency Aruba Resort and Casino offers 359 accommodations with iPod docking stations and MP3 docking stations. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 26.25 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 28 per person
  • 2 beach bars
  • 2 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Palms Restaurant
  • Ruinas del Mar

Things to do

  • 13 gaming tables
  • 18-hole adjacent golf course
  • 181 slot machines
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Boat
  • Boat tours
  • Books
  • Casino (5,000 square feet of space)
  • Children's club
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Library
  • Pilates classes
  • Sail boat
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Stereo
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 9,246 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 per person
  • Valet parking fee: USD 26.25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aruba Hyatt
Aruba Hyatt Regency Resort & Casino
Aruba Regency Hyatt
Hyatt Aruba Regency
Hyatt Regency Aruba
Hyatt Regency Aruba Resort Casino Noord
Hyatt Regency Aruba Resort & Casino
Hyatt Regency Resort & Casino
Regency Aruba
Regency Hyatt Aruba
Hyatt Regency Aruba Resort & Casino Palm Beach
Hyatt Regency Aruba Palm Beach
Hyatt Regency Aruba Resort & Casino Noord
Hyatt Regency Aruba Noord
Hyatt Regency Aruba Casino Noord
Hyatt Regency Aruba Casino No
Hyatt Regency Aruba And Casino
Hyatt Regency Aruba Resort Casino

Frequently asked questions

What is the cancellation policy at Hyatt Regency Aruba Resort and Casino?

Hyatt Regency Aruba Resort and Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Aruba Resort and Casino?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Aruba Resort and Casino on 25 Mar 2025 start from AU$1,379.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Aruba Resort and Casino?

Yep, Hyatt Regency Aruba Resort and Casino has a free self car park. Additionally, there is valet parking with in/out privileges for USD 26.25 per night.

Are there any beaches close to Hyatt Regency Aruba Resort and Casino?

Yep, Hyatt Regency Aruba Resort and Casino is a short 4-minute walk from Palm Beach. Fun beach activities include yoga, jet skiing and snorkelling. You can also find water sports equipment and sail boats.

Is there a spa on site at Hyatt Regency Aruba Resort and Casino?

Yep, there is an onsite spa at Hyatt Regency Aruba Resort and Casino. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hyatt Regency Aruba Resort and Casino have a pool?

Yep, and guests love it! Hyatt Regency Aruba Resort and Casino has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Regency Aruba Resort and Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Aruba Resort and Casino?

Hyatt Regency Aruba Resort and Casino features 2 beach bars, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes Hyatt Regency Aruba Resort and Casino a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Aruba Resort and Casino.

Is Hyatt Regency Aruba Resort and Casino family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hyatt Regency Aruba Resort and Casino is a hit with families.

Does Hyatt Regency Aruba Resort and Casino serve breakfast?

You bet, buffet breakfast is on offer on weekdays from 7:00 AM to 11:30 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hyatt Regency Aruba Resort and Casino?

No, Hyatt Regency Aruba Resort and Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Aruba Resort and Casino?

Relax with a coldie at the 2 beach bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at Hyatt Regency Aruba Resort and Casino?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Regency Aruba Resort and Casino?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Regency Aruba Resort and Casino?

There is a golf course next to Hyatt Regency Aruba Resort and Casino.

Hyatt Regency Aruba Resort and Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1004 reviews
Rating 8 - Good. 144 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, this was our 3rd trip there.
Stayed 7 nights in Nov 2024

10/10 Excellent

Manana

Stayed 5 nights in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Minor flooding on our last night during an unanticipated rainstorm.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but really bad umbrella reservation sys
Great hotel. Everything was great except the system to reserve umbrellas at the beach. The online system wasn’t working and we emailed the hotel weeks before and never got an answer. It really wrecked the trip. I wouldn’t stay at this hotel again simply because of this
Stayed 7 nights in Nov 2024

10/10 Excellent

YELENA

Travelled with partner
Great hotel. Very clean. Convenient location. Definitely come back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!! Staffed cleaned our room twice/day and provided clean towels twice/day.
Stayed 5 nights in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Pouyan

Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marco Vinicio

Stayed 3 nights in Oct 2024

10/10 Excellent

Mara

Stayed 6 nights in Oct 2024

6/10 Okay

Natallia

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel is beautiful and very clean. We did the upgrade for a bigger room with a full balcony. Palapa and the pool chair services are terrible. I was suggested to book a palapa for the entire stay so I wouldn’t have any problems which I did. But every morning the girl told me that the palapa I booked was taken due to a double booking issue. Looks like they were selling free palapas to others since it was the first line by the beach. I had to argue with her every morning. This is not a good start and not acceptable for the money Hyatt is charging. The pool chair services: when I checked in, I specifically asked if a reservation was needed by the pool and they told me no, but when we decided to stay by the pool instead of the beach, the guy came up to me and said that the chairs were taking (even though no one showed that day for those chairs, they were just covered by the towels with no people) and that they charge $60 for those chairs. Also, every night we heard a noise from the club near the hotel. It was terrible. My kids couldn’t sleep till 2 am until the music was over. The front desk people said that they couldn't do anything about it.
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Stayed 1 night in Oct 2024

8/10 Good

Kevin, Riverdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Maryellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Centrally located! Staff could not have been nicer or more accommodating.
Stayed 6 nights in Oct 2024

10/10 Excellent

Maurice Clark or Ebonye

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt property is the best!!! Xiomara- James -Juan - Daisy and the rest of the staff are wonderful. Very pleasant,polite and friendly!
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property. I especially liked the adult only pool. Place was very clean and all the staff was very friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that they had adult pool -staff was very friendly and always helpful-would come back in a heartbeat
Stayed 5 nights in Oct 2024