Candlewood Suites Norfolk Airport, an IHG Hotel

2.5 star property
Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Norfolk Airport, an IHG Hotel

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee/tea maker
Lobby
BBQ/picnic area

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
5600 Lowery Rd, Norfolk, VA, 23502
  • Gallery of Military Circle
    3 min drive
  • Sentara Leigh Hospital
    3 min drive
  • Norfolk Premium Outlets
    5 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    10 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Norfolk

At Candlewood Suites Norfolk Airport, an IHG Hotel you'll be within a 15-minute walk of Lake Taylor Hospital and 1.8 km (1.1 mi) from Gallery of Military Circle. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour business centre and laundry facilities. .Attractions within a 10-minute drive of this Norfolk hotel include Virginia Beach Town Center and Waterside District.

What's nearby

  • Gallery of Military Circle - 3 min drive - 2.1 km
  • Norfolk Premium Outlets - 5 min drive - 4.6 km
  • Norfolk State University - 5 min drive - 4.3 km
  • Norfolk Botanical Garden - 6 min drive - 6.1 km
  • Waterside District - 8 min drive - 8.3 km

Getting around

  • Military Highway Station - 4 min drive
  • Norfolk Station - 10 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Subway - ‬10 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Cook Out - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬17 min walk

About this property

Candlewood Suites Norfolk Airport, an IHG Hotel

Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Norfolk Airport, an IHG Hotel. Self parking is free.

This Norfolk hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • On-site shopping
  • Lift
  • No smoking on site
Candlewood Suites Norfolk Airport, an IHG Hotel offers 120 accommodations with DVD players and coffee/tea makers. Cable televisions are provided. Accommodations all include kitchens.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Frequently asked questions

What is the cancellation policy at Candlewood Suites Norfolk Airport, an IHG Hotel?

Candlewood Suites Norfolk Airport, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Norfolk Airport, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Norfolk Airport, an IHG Hotel on 22 Dec 2024 start from AU$157.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Norfolk Airport, an IHG Hotel?

Yep, Candlewood Suites Norfolk Airport, an IHG Hotel has a free self car park.

Are there any beaches close to Candlewood Suites Norfolk Airport, an IHG Hotel?

The closest beach to Candlewood Suites Norfolk Airport, an IHG Hotel is Ocean View Beach (10.9 km).

Is there a free airport shuttle available at Candlewood Suites Norfolk Airport, an IHG Hotel?

No, Candlewood Suites Norfolk Airport, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Norfolk Airport, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites Norfolk Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 673 reviews" "
Rating 8 - Good. 193 out of 673 reviews" "
Rating 6 - Okay. 98 out of 673 reviews" "
Rating 4 - Poor. 47 out of 673 reviews" "
Rating 2 - Terrible. 56 out of 673 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

JAMES

Travelled with partner
Disliked: Amenities
When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!
Stayed 1 night in Jul 2024

10/10 Excellent

Ilya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Norfolk for those on a tight budget.
Stayed 1 night in Mar 2024

6/10 Okay

yamile

Stayed 2 nights in Jun 2024

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Felt like the hotel was in a strange industrial area, and many low-income/ transient folks were walking around outside hotel late at night.
Stayed 1 night in Jun 2024

2/10 Terrible

lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WILL NEVER STAY AT AN IHG HOTEL AGAIN
it was horrible from the time we walked in the door. We left early so i could get a service oriented place to stay where the staff wouldn’t accuse me of having white priveledge and give me a fake name. Also for gods sake put in ice machines!!!
Stayed 7 nights in Jun 2024

2/10 Terrible

Rodney

I cant chek in my confirmation numbers bot in the system
Stayed 1 night in Jun 2024

4/10 Poor

Joellen

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

Bernard

Travelled with family
Disliked: Staff & service
OK for the price
For the price, it was ok. Rooms were clean, but AC was floor mount and had to control temperature. No daily cleaning service, but that was OK. As with last time, the key stopped working the next day and had to get it reset.
Stayed 2 nights in May 2024

4/10 Poor

Barnett

Disliked: Cleanliness, staff & service
The initial room that was given wasnt cleaned and was charged twice for the sake room that was already paid for online
Stayed 1 night in May 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The location was perfect, the staff on overnight was rude
Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Never again
Room was not well cleaned, mold in grout.. filth on surfaces, hairs in bedding. Net out of pocket was $250 - before medicals to treat whatever we may have contracted.
Stayed 1 night in May 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in May 2024

2/10 Terrible

Vaughan

Travelled with family
Disliked: Cleanliness
They told me that the room I reserved was not available do to overbooking, but there was no car in the parking lot all weekend. They gave me a smaller room, it smelled and the batteries were dead in the remote control. Not what I signed up for
Stayed 2 nights in May 2024

2/10 Terrible

Sevada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have a room for me
Stayed 1 night in May 2024

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jim

Travelled with family
Disliked: Staff & service
Online showed one room availabile. Reserved the room. Got to the property and they were full. Said the app does that a lot. No room at the inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth, Union

Travelled with group
Property at first sight I thought it was not good but I was surprised my room was very nice
Stayed 1 night in Apr 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, good room design and amenities for a working trip. Friendly helpful staff. Would stay again on business.
Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Business traveller
Disliked: Property conditions & facilities
This is definitely a disappointment. Sure isn’t worth the price. Trash piled up in hall all day and night. Cans over flowing outside main entrance. Enough trash lining the front of the building to fill a truck bed. Go to walk up the stairs inside and I look down and see aluminum foil with some sort of substance that you could tell was cooked in the foil. Total disappointment.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping
It wasn’t amazing. Twice I had to make a trip to the front desk because the rooms weren’t clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Stayed 1 night in Mar 2024

2/10 Terrible

Monique

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Mar 2024

2/10 Terrible

sherrod

Travelled with family
Disliked: Cleanliness, staff & service, amenities
nothing
Stayed 3 nights in Mar 2024

2/10 Terrible

Tonia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay here again!
Room was dirty. Had to ask front desk to come clean nasty toilet. Had no shower curtain. Then worker brought in a dirty one. No towels or washcloths were ever ready..always in the dryer. Air conditioning was not cooling room.
Stayed 3 nights in Mar 2024