2/10 Terrible
Carol
25 Oct 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, run down rooms. Never stay again!
Where to begin? I don't mind a worn out facility that needs a little repair, which this place desperately does! What I mind is the utter filthy, unkept condition of this room. There were clumps of clear gel stuff (like ky jelly) scattered over the night stand and desk. It was obvious these surfaces were not wiped down, at all! The lamp shade on night stand had large black stains over it. The tub had several long strands of black hair on the bottom. The toilet paper roll had 5 sheets on it, seriously just change it. Thankfully there was another roll. Our "non smoking" room I reserved didn't have a TV remote, but there was an ashtray under the TV and faint smell of smoke lingering in the room. Only positive, the bed & pillows were pretty comfortable. We checked in at 4am after arriving on a late military flight. We were checking at 0830 when we could go get our rental car to go home, otherwise I would not have stayed. The gentleman at the front desk tried to charge us $50 for "early check-in" (before 3pm). After some discussion that we were checking in the evening prior & out in a few hours, well before 3pm, he tried to call a manager. He could not get in contact with her & finally said he would sort it out in the morning. I will say, he was very nice about it & that was the only redeeming thing about this stay.
Carol
Stayed 1 night in Oct 2024
