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Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront Norfolk hotel in Downtown Norfolk with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Daily to-go breakfast for a fee

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
777 Waterside Dr, Norfolk, VA, 23510
  • Waterside District
    5 min walk
  • Town Point Park
    8 min walk
  • USS Wisconsin BB-64
    10 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    14 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Balcony)

26-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • Harbour view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 26.00 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Harbour View

Executive Suite, 1 Bedroom, Harbour View | Pool

Executive Suite, 1 Bedroom, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Allergy Friendly (Pure)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Allergy Friendly (Pure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Harbour view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 26.00 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 26.00 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 26.00 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible Room, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View (Mobility Accessible Room, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Harbour View (Hearing Accessible Room)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View (Hearing Accessible Room)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible Room)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible Room)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Mobility/hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Harbour View (Mobility Accessible Room, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Norfolk Waterside Marriott
Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1005)
The price is AU$318
for 1 night
includes taxes & fees
18 Nov - 19 Nov
Norfolk Waterside Marriott

About the area

Norfolk

At Sheraton Norfolk Waterside Hotel you'll be within a 30-minute stroll of Norfolk Scope and Norfolk State University. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a conference centre, a 24-hour business centre and laundry facilities. Each morning to-go breakfast is served between 4:00 AM and 1:00 PM. There's also valet parking, along with the convenience of train pick-up service. .Sights within a 10-minute drive of this 3.5-property class Downtown Norfolk hotel include Sentara Norfolk General Hospital and Old Dominion University.

What's nearby

  • Waterside District - 5 min walk
  • Norfolk Scope - 19 min walk
  • Norfolk State University - 3 min drive
  • Sentara Norfolk General Hospital - 4 min drive
  • Old Dominion University - 6 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 14 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Gourmet Gang - ‬6 min walk
  • ‪Waterside Marina - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Riverfront Norfolk hotel in Downtown Norfolk with a fitness centre
Sheraton Norfolk Waterside Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 35004 square feet (3252 square metres) and includes a conference centre. The business-friendly Sheraton Norfolk Waterside Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. For a fee, parking is available.

This 3.5-star Norfolk hotel is smoke free.

  • 468 guestrooms or units
  • 10 levels
  • Conference rooms
  • 35004 sq ft of conference space
  • 3252 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 4:00 AM to 1:00 PM for a fee: USD 5 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dock Restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (35,004 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 16 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Sheraton Norfolk Waterside Hotel?

Sheraton Norfolk Waterside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on 24 Nov 2024 start from AU$185.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Norfolk Waterside Hotel?

Yep, Sheraton Norfolk Waterside Hotel has valet parking with in/out privileges for USD 35 per day.

Are there any beaches close to Sheraton Norfolk Waterside Hotel?

The closest beach to Sheraton Norfolk Waterside Hotel is Ocean View Beach (12.9 km).

Does Sheraton Norfolk Waterside Hotel have a pool?

Sheraton Norfolk Waterside Hotel has an outdoor pool.

What makes Sheraton Norfolk Waterside Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Norfolk Waterside Hotel.

Does Sheraton Norfolk Waterside Hotel serve breakfast?

Yeah, to-go breakfast is offered daily between 4:00 AM and 1:00 PM.

Is there a free airport shuttle available at Sheraton Norfolk Waterside Hotel?

No, Sheraton Norfolk Waterside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Norfolk Waterside Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Norfolk Waterside Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1007 reviews" "
Rating 8 - Good. 287 out of 1007 reviews" "
Rating 6 - Okay. 128 out of 1007 reviews" "
Rating 4 - Poor. 98 out of 1007 reviews" "
Rating 2 - Terrible. 77 out of 1007 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sonya

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Room was not very clean…the towels were paper thin and areas inside and around the hotel were not well maintained…requested several calls to the front desk to speak or meet with the hotel or front desk manager…no response. Stay elsewhere.
Stayed 3 nights in Jul 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Disliked: Amenities
The bathroom is too small. The toilet is made for a kindergartner. My faucet handles were loose and hard to figure out. When I first went to my room on the 9th floor there was no air in the hallway. I got faint and had to stop three times to take deep breathes just to finish my walk. It only happened on Tuesday late afternoon, but that was one time too many. All the other days the air was fresh and cool, so I had no problem walking. There is no small cafe' to get a quick sandwich or breakfast. Paying almost $20 for breakfast is outrageous. You said breakfast available, but there was no choice but to pay for something that was too much and took a long time to eat, when I needed to get out early to visit my son at the heart hospital. I felt I had to get valet because I did not feel safe walking alone to a faraway and isolated garage. It was a safety issue for me since I was on call to get to the hospital several nights if my son got too agitated and scared about where he was.
Stayed 3 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Quiet and I felt safe. The ferry is right outside. Great for kids and quick trips to Portsmouth etc. Only Negative! $35 a night for overnight Parking fees should be clearly displayed when booking ie. Estimated daily cost with a car o
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but didn’t get into my room until after 6 and the tv didn’t work the whole time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennyfer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly, loved the drinks in the lobby daily, would stay here again
Stayed 3 nights in Jul 2024

2/10 Terrible

Jesse

Travelled with partner
Liked: Staff & service
My wife and I checked in at 4:00PM and finally were able to access our room at 5:30PM. We ordered breakfast via room service the next morning and the order was "botched". Ordered two breakfasts and received only one and it came with NO jelly & butter. The plastic cover of the orange juice was loose and did not properly fit and the juice spilled in the refrigerator.
Stayed 2 nights in Jul 2024

10/10 Excellent

EMAELAF

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service. The hotel rooms were outdated but well maintained.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Davion, n lauderdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short but I had no issues
Stayed 1 night in Jul 2024

8/10 Good

Keena Latrese

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Called about a clogged tub and it was fixed right away. The o ly thing I had a pro lem with was with the lady when checking out, she was slightly rude and acted like I was causing her an inconvenience because I was checking out of the hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Loretta

Stayed 1 night in Jul 2024

4/10 Poor

Miguel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room was nice. And quite quiet. However, we had a hard time connecting to the internet through their Wi-Fi. I could not watch TV because there was no signal.
Stayed 1 night in Jul 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joa

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
A solid 4-star with phenomenal staff
The staff at all departments put this place in a solid 4 star. There are issues with cleanliness, and my assumption is that the hotel is understaffed. The balconies particularly need to be power-washed to avoid molds proliferating further.
Stayed 1 night in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Monica

Disliked: Property conditions & facilities
Rundown
This property is past its prime. The dog poop receptacle was overflowing. The flower beds were overgrown along the waterfront. The condition of the hotel in general was pretty run down. The room was ok. The TV didn’t work. The lobby ran out of coffee at 8:30am. Off site parking was a bit of a walk and was 15.00. The location and price would have you believe this was a nice place to stay. It’s not. Don’t.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Solo
The staff were professional. The building could use a refresh inside and out. Parking was a up sale and so, I wish I had not paid the expensive cost and it was a separate service offered from the hotel. Location was good for what I needed.
Stayed 1 night in Jul 2024