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Cumberland Resort and Spa

4.0 star property
Family-friendly hotel with full-service spa and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cumberland Resort and Spa

Terrace/patio
Family House, 4 Bedrooms, Jetted Tub | Private kitchen
Egyptian cotton sheets, premium bedding, individually decorated, desk
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Property grounds
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
100 Taylors Road, Norfolk Island, 2899
  • The Old Watermill
    18 min walk
  • Kingston and Arthur's Vale Historic Area
    3 min drive
  • Norfolk Island Botanic Garden
    3 min drive
  • Norfolk Island (NLK)
    6 min drive

Room options

View all photos for Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Romantic Spa Villa, 2 Bedrooms, Jetted Tub | Living room

Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
  • 100 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Romantic Villa, 1 Bedroom, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Romantic Villa, 1 Bedroom, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
  • 120 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family House, 4 Bedrooms, Jetted Tub

Family House, 4 Bedrooms, Jetted Tub | Living room

Family House, 4 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
  • 200 sq m
  • Sleeps 8
  • 4 King Beds OR 8 Single Beds

View all photos for Executive Cottage, 2 Bedrooms, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Cottage, 2 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
  • 170 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Executive Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Villa, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
  • 130 sq m
  • Sleeps 6
  • 3 King Beds OR 6 Single Beds

View all photos for Executive Cottage, 1 Bedroom, Jetted Tub

Executive Cottage, 1 Bedroom, Jetted Tub | View from room

Executive Cottage, 1 Bedroom, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Fridge
  • 100 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Terrace/patio

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private hot tub
Heating
Kitchen
  • 350 sq m
  • Ocean view
  • Sleeps 12
  • 5 King Beds OR 10 Single Beds

Similar properties

Exterior
Panorama Seaside Apartments
Kitchen
Parking included
Laundry
Outdoor space
4.3 out of 5, Excellent, (87)
The price is AU$117
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Panorama Seaside Apartments

About the area

Norfolk Island

A family-friendly stay in the heart of Norfolk Island awaits you at Cumberland Resort and Spa. Within just a 15-minute stroll, you'll find Queen Victoria's Garden and Bounty Folk Museum. Highlights at this hotel include a full-service spa, an outdoor swimming pool and in-room kitchens. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. Enjoy the Hot tub, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Norfolk Island hotel include The Old Watermill and Norfolk Island Botanic Garden.

What's nearby

  • The Old Watermill - 18 min walk - 1.6 km
  • Kingston and Arthur's Vale Historic Area - 3 min drive - 2.5 km
  • The Arches - 4 min drive - 3.1 km
  • Emily Bay Beach - 5 min drive - 3.4 km
  • Mount Pitt - 13 min drive - 9.8 km

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪The Olive - ‬5 min walk
  • ‪The Bowlo Bistro - ‬8 min walk
  • ‪High Tide Kitchen - ‬10 min walk
  • ‪Golden Orb - ‬11 min walk
  • ‪Chinese Emporium - ‬12 min walk

About this property

Cumberland Resort and Spa

Family-friendly hotel with full-service spa and sauna
Cumberland Resort and Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. A business centre and meeting rooms are available. A free manager's reception is offered daily. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a sauna, and a library are also featured at the family-friendly Cumberland Resort and Spa.

This 4-star Norfolk Island hotel is smoke free.

  • 1 floor
  • 13 guestrooms or units
  • 4 buildings
  • Conference rooms
  • Built in 1980
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Cumberland Resort and Spa offers 13 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and DVD players. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Afrikaans, Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room roll-in shower
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 floor
  • 4 buildings
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Separate dining area
  • Spices
  • Toaster

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:30 AM - 4:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per person (return)
  • Airport shuttle fee per child: AUD 15 (return), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Norfolk Island
Cumberland Resort Norfolk Island
Cumberland Resort Spa
Cumberland Spa Norfolk Island
Cumberland Resort and Spa Hotel
Cumberland Resort and Spa Norfolk Island
Cumberland Resort and Spa Hotel Norfolk Island

Frequently asked questions

Are there any beaches close to Cumberland Resort and Spa?

The closest beach to Cumberland Resort and Spa is Emily Bay Beach (2.6 km).

How much does it cost to stay at Cumberland Resort and Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Cumberland Resort and Spa on 2 Dec 2024 start from AU$291.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Cumberland Resort and Spa?

Yep, there is an onsite spa at Cumberland Resort and Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Cumberland Resort and Spa have a pool?

Cumberland Resort and Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Cumberland Resort and Spa a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Cumberland Resort and Spa.

Is Cumberland Resort and Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as cots/infant beds in the guestrooms, it's no surprise that Cumberland Resort and Spa is a hit with families.

Is there a free airport shuttle available at Cumberland Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

What time are check-in & check-out at Cumberland Resort and Spa?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Cumberland Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 60 reviews" "
Rating 8 - Good. 15 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 3 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Propert manager was fabulous. Nothing too much trouble
Stayed 7 nights in Sep 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had just the relaxing four week holiday we were hoping for with some unexpected additions, e.g. free avocados, bananas, book library. The manager, Timar was attentive to any request and made us feel very welcome.
Stayed 28 nights in Jul 2024

10/10 Excellent

Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The operators are very friendly and focussed on customer requirements
Stayed 7 nights in Feb 2024

10/10 Excellent

Brenton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out.

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful.
Stayed 7 nights in Dec 2023

4/10 Poor

Pooria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
Cockroaches were everywhere.
Stayed 3 nights in Dec 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic!
Stayed 6 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Well located at the end of the main shopping street. Out unit was spacious with all the amenities eg cooking, foxtel, car provided for the cost of insurance only. Owner Rael, manager Tima and all other staff are friendly, welcoming and very helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Clayton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location
Stayed 2 nights in Jun 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place, very clean and comfortable. The owners have thought of everything, including a picnic set with thermos and the first morning's breakfast. It was easy to organise tours and dinners and a short walk to shops and cafes.
Stayed 4 nights in Apr 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean self-contained unit, walking distance to shops and cafes. Hire cars are available. Staff are very welcoming and helpful. They will also book local tours.
Stayed 7 nights in Mar 2023

10/10 Excellent

Maurie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful. The unit was clean and tidy and fully stocked with everything we needed. WiFi is very unreliable but I believe it's like that all over the island so pretty much out of their control.
Stayed 7 nights in Mar 2023

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful friendly staff and welcoming, always accommodating and ready to help. Location within town is convenient and very quiet, perfect for a break here in Norfolk Island.
Stayed 7 nights in Feb 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located.
Stayed 7 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the resort and what they provided in the units . Temar was amazing treating us like long lost family. our only complaint was that our unit was not serviced we ha to ask for a linen change as it was so hot we were sweating in bed so the sheets and towels were very manky. plus we were on holidays and still had to sweep the floors wipe over the floors as well what they provided in the unit was amazing we just would have liked our unit at least serviced teicw during our weeks stay.
Stayed 7 nights in Feb 2021

10/10 Excellent

David Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a great place to stay in Norfolk!
Norfolk Island is a lovely, quaint place to visit and the Cumberland Resort and Spa is a perfect base to see the Island from. It's a short walk into the heart of town so you don't need a car if you don't want to, but a car is available and included in your accommodation costs if you'd like to explore more (and you should!). You just need to pay insurance costs. The accommodation itself is very clean, spacious and comfortable. The staff are amazing. Rael, Tima and the team are extremely welcoming and helpful and will go out of their way to ensure your stay is enjoyable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, couldn't be more helpful. Close to the town, walking distance to a lot of clubs, cafes, restaurants
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, couldn't do enough for us, close to town
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff,great bed. Water pressure in shower okay for island conditions
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Donna-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay - for all types of groups
It was superb, the Property Manager Tima and her staff are excellent and have already booked in there next year. The closeness of the township was in walking distance so everything was close.
Stayed 7 nights in Aug 2018