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Paradise Hotel And Resort

3.5 star property
Family-friendly hotel with free local area shuttle and bars/lounges
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Paradise Hotel And Resort

Exterior
Outdoor banquet area
Standard Room, Garden Area
Golf
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Queen Elizabeth Avenue, Norfolk Island, 2899
  • The Old Watermill
    2 min drive
  • Royal Engineer's Office, Guard House & Pier Store
    4 min drive
  • Norfolk Island Botanic Garden
    4 min drive
  • Norfolk Island (NLK)
    6 min drive

Room options

View all photos for Standard Room, Garden Area

Standard Room, Garden Area

Standard Room, Garden Area

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Ceiling fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Furnished balcony or patio
Separate dining area
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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includes taxes & fees
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About the area

Norfolk Island

A family-friendly stay in Norfolk Island awaits you at Paradise Hotel And Resort. You'll be 2.9 km (1.8 mi) from Slaughter Bay and 3.2 km (2 mi) from Kingston and Arthur's Vale Historic Area. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and sports massages. The restaurant, The Garden, serves local cuisine and is open for breakfast, lunch and dinner. The Garden Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor tennis court and pool loungers as well as access to mini golf and bike hire. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free wired Internet in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 3.5-property class Norfolk Island hotel, you'll be 3.6 km (2.3 mi) from Emily Bay Beach and 4.1 km (2.5 mi) from St Barnabas Chapel.

What's nearby

  • Slaughter Bay - 4 min drive - 2.8 km
  • Kingston and Arthur's Vale Historic Area - 4 min drive - 2.8 km
  • No 10 Quality Row - 4 min drive - 3.1 km
  • The Arches - 5 min drive - 3.5 km
  • Emily Bay Beach - 6 min drive - 3.7 km

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪The Olive - ‬13 min walk
  • ‪The Bowlo Bistro - ‬17 min walk
  • ‪High Tide Kitchen - ‬18 min walk
  • ‪Golden Orb - ‬19 min walk
  • ‪Chinese Emporium - ‬8 min walk

About this property

Paradise Hotel And Resort

Family-friendly hotel with free local area shuttle and bars/lounges
Paradise Hotel And Resort offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and wired Internet is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Paradise Hotel And Resort. An area shuttle within 2 km and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

  • 50 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Paradise Hotel And Resort offers 50 accommodations with DVD players and a hairdryer. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per stay)
  • In-room WiFi speed: 50+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (AUD 25 per stay); free wired internet
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Area shuttle
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: AUD 18 to 28 for adults and AUD 9 to 14 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden
  • The Garden Bar

Family friendly

  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 18 to 28 for adults and AUD 9 to 14 for children
  • Fee for in-room wireless Internet: AUD 25 per stay (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per stay (1-device limit, rates may vary)
  • Airport shuttle fee: AUD 30 per person (return)
  • Airport shuttle fee per child: AUD 30 (return)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Paradise Hotel & Resort
Paradise Hotel & Resort Norfolk Island
Paradise Norfolk Island
Paradise Resort Hotel
Paradise Hotel Resort Norfolk Island
Paradise Hotel Resort
Paradise And Norfolk Island
Paradise Hotel And Resort Hotel
Paradise Hotel And Resort Norfolk Island
Paradise Hotel And Resort Hotel Norfolk Island

Frequently asked questions

What is the cancellation policy at Paradise Hotel And Resort?

Paradise Hotel And Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Paradise Hotel And Resort?

Yep, Paradise Hotel And Resort has a free self car park.

Are there any beaches close to Paradise Hotel And Resort?

The closest beach to Paradise Hotel And Resort is Emily Bay Beach (2.4 km).

Is there a spa on site at Paradise Hotel And Resort?

There's no onsite spa, but this property does offer services like sports massages.

Does Paradise Hotel And Resort have a pool?

Paradise Hotel And Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Paradise Hotel And Resort a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Paradise Hotel And Resort.

Is Paradise Hotel And Resort family-friendly?

You bet! With amenities such as children's meals, on-site mini golf and laundry facilities, it's no surprise that Paradise Hotel And Resort is a hit with families.

Does Paradise Hotel And Resort serve breakfast?

Sure does, full breakfast is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Paradise Hotel And Resort?

No, but there's an airport shuttle that runs from 9:00 AM - 5:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Paradise Hotel And Resort?

Yep, you can grab a meal at Paradise Hotel And Resort's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Paradise Hotel And Resort?

Check-in begins at 10 AM. Check-out time is 10 AM.

Are pets allowed at Paradise Hotel And Resort?

No, only service animals are allowed.

Paradise Hotel And Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 31 reviews" "
Rating 8 - Good. 12 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. Room comfortable and clean, but a bit cold.
Stayed 4 nights in Sep 2024

10/10 Excellent

Domenic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
First time at this hotel and it’s was great very clean and very helpful staff. The only thing is the need free Wifi.
Stayed 3 nights in May 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Stayed 7 nights in Feb 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Stayed 6 nights in Jul 2023

6/10 Okay

Teresa M

Stayed 6 nights in Apr 2023

10/10 Excellent

Susan Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Stayed 7 nights in Mar 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Stayed 7 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Stayed 2 nights in Jun 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Spoilt
The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
Stayed 7 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located close to main part of town. Amenities were great
Stayed 4 nights in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk
Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
Stayed 6 nights in Jan 2019

10/10 Excellent

Joy, Gold Coast NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
Stayed 8 nights in Jul 2018

8/10 Good

Sally, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and relaxing place to stay
I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location quiet
staff very friendly and helpful restaurant excellent cooked up a heap of fish i caught no problem
Stayed 8 nights in Jan 2018

8/10 Good

Sue, Waikato NZ

Liked: Cleanliness, staff & service
Easy walk to shops
Clean and tidy, nice pool. Friendly staff and easy walk to shops and restaurants,
Stayed 5 nights in Dec 2017

8/10 Good

Claire, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cheerful
Paradise Hotel is currently undergoing renovations to their deck & balcony area to increase the seating capacity of their restaurant, Le Perouse, for functions The staff are exceptionally helpful and friendly The pool isn't heated but for us Melbournites was plenty warm enough to swim in Rooms have a microwave, water jug & glasses, wine glasses, tea & coffee making facilities and a small fridge. Also an iron & ironing board and plenty of spare linen No heating or cooling in the rooms but you'll find 20 - 24 degrees to be quite pleasant and there is a ceiling fan and a spare blanket Laundry facilities available for $3AUD per load, a washing line out the back and plenty of books to read or swap Well stocked games room & DVDs, DVD player & TV in room with local free to air stations Bingo on Monday nights Airport shuttle pickup provided free of charge and the hotel itself is a short walk into town, situated next door to the Hilli Goat restaurant and the Cyclorama. The Queen Victoria Diamond Jubilee Gardens are on the same street and worth a visit Overall, loved our stay and will be back one day Wishing the owners every success for the future :) From the two young(ish) female backpackers who the whole island thought were mental
Stayed 6 nights in Dec 2017

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too much noise
Alarms going off in room next for 3 nights at midnight. Owner using buzz saw at 8am. When complained about noise, staff said owner would ring but he didn't bother.

2/10 Terrible

Allison, QLD Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
We really enjoyed this holiday tremendously, the bed and the relaxing chairs were very comfortable, the room clean and the staff were fantastic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to town, Jolly Rogers and some of the sights.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good facilities in excellent quiet garden
The staff were really excellent- pleasant and very informative. They MADE the stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
everything closed
Our checkin was very good. With a welcome drink and a very good receptionist we were easily checked in. Our room was excellent and very clean. The restaurant was very disapointing, It was only open if there were enough guests and it closed on New Years Eve and New Years Day ! We ate in there once and it was just quick fried food, the salad was looking like it had been around the kitchen all day (going brown). Some of the staff (restaurant in particular) were not on the ball. They seemed like they did not want to be there and did as little as possible, no interaction with guests.

8/10 Good

Jenny, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel handy to all amenities.
We had an amazing time on this gorgeous island. Spectacular scenery, great snorkelling and fascinating history.