Northampton Hotels with Hot Tub in Room

Accommodation was nice and clean, staff was friendly and helpful. Shower was easy to use. Location of the premises and the premises itself was not too noisy, despite having a rugby team there…

I’ve stayed here many times so I was unhappy that changed in my plans was not accommodated on request. Poor customer service on Hilton’s behalf - I had requested to change my date and was declined. That said, the room was clean and the breakfast service and offer much improved from previous stays. Rooms are a little dated and never like a shower with a curtain but for the price and convenience you can’t grumble. Does feel like an uninvested Hilton though

Our first time using Holiday Inn and it was a very pleasant change from other budget hotels.Having staff welcome you at reception is a great start.The accessible room we requested was completely satisfactory for my wife who has Alzheimer's and movement and cognitive issues.An incident with my wife in the early morning hours when she lost her sense of bearing was dealt with professionally and with sensitivity by the night staff and we are both very grateful.We have booked another stay and are glad we have found this little gem.