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Renaissance Chicago North Shore Hotel

4.0 star property
Suburban hotel with 3 restaurants and free local area shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Renaissance Chicago North Shore Hotel

Property amenity
Lobby lounge
Down duvets, pillow-top beds, in-room safe, desk
Lounge
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
933 Skokie Blvd, Northbrook, IL, 60062
  • Chicago Botanic Garden
    7 min walk
  • Ravinia Park
    5 min drive
  • Ravinia Pavilion
    7 min drive
  • Chicago, IL (PWK-Chicago Executive)
    13 min drive

Room options

View all photos for Room, 1 Queen Bed (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Corner

Down duvets, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Corner (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, Corner (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Pillow-top bed
Down duvet
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby
Sheraton Chicago Northbrook Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is AU$271
for 1 night
includes taxes & fees
6 Nov - 7 Nov
Sheraton Chicago Northbrook Hotel

About the area

Northbrook

At Renaissance Chicago North Shore Hotel you'll be within a 10-minute walk of Chicago Botanic Garden and 4.4 km (2.7 mi) from Lake Michigan. Highlights at this hotel include 3 restaurants, free self-parking and a free area shuttle. .The steakhouse, Ruth's Chris Steak House, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 4134 square feet (384 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .Attractions within a 20-minute drive of this Northbrook hotel include Northwestern University and Loyola University Chicago.

What's nearby

  • Chicago Botanic Garden - 7 min walk
  • Ravinia Park - 5 min drive
  • Ravinia Pavilion - 7 min drive
  • Home Alone House - 7 min drive
  • Northwestern University - 12 min drive

Getting around

  • Glencoe Station - 4 min drive
  • Chicago O'Hare International Airport (ORD) - 25 min drive

Restaurants

  • ‪Northbrook Court - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Ravinia Festival - ‬6 min drive
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Renaissance Chicago North Shore Hotel

Suburban hotel with 3 restaurants and free local area shuttle
There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 18 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4134 square feet (384 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the business-friendly Renaissance Chicago North Shore Hotel. A free area shuttle within 5 mi is available. Free self parking is available.

This Northbrook hotel is smoke free.

  • 391 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 4134 sq ft of conference space
  • 384 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Renaissance Chicago North Shore Hotel offers 391 accommodations with iPod docking stations and MP3 docking stations. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Northbrook hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.45 to 18.45 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris Steak House

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 4,134 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.45 to 18.45 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Chicago North Shore
Renaissance Chicago North Shore Hotel
Renaissance North Chicago
Renaissance Shore
Renaissance Shore Hotel
Northbrook Renaissance
Renaissance Northbrook
Renaissance Chicago North Shore Hotel Northbrook
Renaissance Chicago North Shore Northbrook
Renaissance Chicago Shore
Renaissance Chicago North Shore Hotel Hotel
Renaissance Chicago North Shore Hotel Northbrook
Renaissance Chicago North Shore Hotel Hotel Northbrook

Frequently asked questions

What is the cancellation policy at Renaissance Chicago North Shore Hotel?

Renaissance Chicago North Shore Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Chicago North Shore Hotel?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Renaissance Chicago North Shore Hotel on 21 Nov 2024 start from AU$227.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Chicago North Shore Hotel?

Yep, Renaissance Chicago North Shore Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Renaissance Chicago North Shore Hotel?

The closest beach to Renaissance Chicago North Shore Hotel is Rosewood Beach (3.9 km).

What makes Renaissance Chicago North Shore Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Renaissance Chicago North Shore Hotel.

Does Renaissance Chicago North Shore Hotel serve breakfast?

Yeah, buffet breakfast is on offer weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Chicago North Shore Hotel?

No, Renaissance Chicago North Shore Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Chicago North Shore Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Chicago North Shore Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Is there a golf course on site at Renaissance Chicago North Shore Hotel?

There is a golf course next to Renaissance Chicago North Shore Hotel.

Renaissance Chicago North Shore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Peteris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zhixian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Stayed 1 night in Jul 2024

2/10 Terrible

Arbella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty. We were told housekeeping would clean our room while we stepped out and when we came back it hadn’t been cleaned - there was a price of salami on the floor. They switched our room the next day and offered us breakfast/coffee to make up for it. The room they switched us to had bed bugs. DO NOT STAY HERE. Save yourself the hassle and stay somewhere else.
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I used to love this hotel. It's the perfect spot when going to a concert at Ravinia b/c they have a free shuttle. This time we were there during a storm and our room was on the top floor. Just as we were falling asleep we started hearing a drip drip sound. We turned on the lights to find a big leak in the ceiling! We called down to the front desk and they gave us a quick apology and a new room. (The people next to us came out of their room too with the same problem). We were hoping for some sort of discount but all they gave us was a pass for free breakfast. I was hoping this would at least be a nice breakfast at their restaurant, but it was just a crappy continental breakfast that most other hotels usually offer for free. We were disappointed. They also need to fix the musty smell when you walk into the lobby. It doesn't make a good first impression.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with family
Staff did their best to get us what we wanted on a very busy night
Stayed 1 night in Jul 2024

6/10 Okay

Mahnoor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom doors were not appropriate for a stay with other people at all because the door would not slide all the way closed and could not be locked. The phone did not work so we could not call for room service, but once we went down and asked, they were very willing and eager to help which was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Nice and clean, and very kind concierge!
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Travelled with family
The hotel has been updated but still has old popcorn ceilings. Very small shower. Didn’t seem very clean when we arrived. Could hear a loud party on our floor till late our first night. Never had maid services during our three night stay. Supposed to have access to HBO, Netflix, ect on the tv but the connection was so poor it never worked.
Stayed 3 nights in Jul 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Responsive front desk
We were very disappointed that the shuttle to Ravinia was not ADA compliant. The front desk was very helpful in getting us checked in early since we had to drive to the park. They went the extra mile to find us a room that was ready early.
Stayed 1 night in Jul 2024

8/10 Good

Oleg

Travelled with family
Liked: Property conditions & facilities
Normally nice and quiet, stay many times, sometimes not flexible enough
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

2/10 Terrible

Anatoly

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible: Broke the mold in every way imaginable.
I've been staying at this hotel for the last 4 years every time I'm in Chicago. Usually it's been good, but this stay broke the mold in every way. From the basics of being a hotes: 1. The first day they didn't clean at all, we followed up and it still didn't happen. 2. The second day, they cleaned the way my 13 YO would if I told her she couldn't leave the house unless she cleaned her room. They made the bed (with original crumpled bedding) and replaced the towels. There was a coffee stain on the floor, the sink was dirty, etc. Again, I asked for cleaning, and nothing happened. It wasn't until the 3rd day of the stay that they cleaned the room. 3. There is a pantry next to Reception. I had an early morning call and grabbed an iced tea from the pantry right in front of reception where the employee was on the phone. Sat down to take my call. When the employee got off the call he yelled to me for my room number. I pointed out that I was on the call by pointing to the computer and my headphones. He walked over to me and demanded the room number while I was still on the call. I again pointed out that I was on the call, but he continued to stand there. I left the iced tea, grabbed my computer, and headed outside to finish the call. The employee followed, and as I walked through the revolving door, he pushed the door, trying to block it. I had to hang up the call and call the police to prevent the situation from escalating and stop him from harassing me. The manager later appo
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Stayed 2 nights in Jun 2024

10/10 Excellent

Maryann

Stayed 1 night in Jun 2024

6/10 Okay

Joelle

Travelled with group
Liked: Cleanliness, staff & service
It was extremely loud in the hotel lobby every night. Rooms did not get cleaned and clean towels were not replenished during our stay. Also there was a daily charge for WiFi. Beds were comfortable and room was clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marian

Liked: Amenities
Was a wonderful stay the staff was friendly and helpful. Our room was very clean. Transportation to and from Ravinia was a big plus
Stayed 1 night in Jun 2024

8/10 Good

MING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
too noisy in the night, from nearby highway.
Stayed 2 nights in Jun 2024

10/10 Excellent

Various

Stayed 4 nights in Jun 2024

2/10 Terrible

Samantha

Travelled with family
Disliked: Staff & service, room comfort
Not great
The front desk staff was not friendly, spoke very fast and low, was hard to hear and frustrated to repeat herself. We were given a room with big fans outside clearly drying something just put side our room. The room was humid and smelled. We called down for a different room, one was available. Why did they even give us this room if they had another available? We switched rooms. This room was less humid and not smelly. Both rooms were dark with little lighting. We only needed a place to sleep for one night and I was disappointed at this hotel for the price paid. The lobby is pretty and the common areas are nice but we didn’t need or use any of those. The pillows were soft and I woke up several times which normally in a hotel room I sleep soundly all night since the rooms are so dark with the black out curtains. So this bed and pillows must have been uncomfortable since I didn’t sleep well.
Stayed 1 night in Jun 2024

6/10 Okay

Joshua

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Overall was not impressed. It was only one night thankfully. Our room had left over glassware and dishes in it. Updated decor on floors and bedrooms which was nice. Staff was very unfriendly and not accommodating.
Stayed 1 night in Jun 2024

8/10 Good

Katie Banfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel inside. The staff was very helpful. The free shuttle to anywhere local was awesome, though didn’t start until 7am so we had to Uber to catch our flight. There was no lawn or pool, no real place to relax outside, but the botanical gardens are only five minute drive and absolutely stunning. Highly recommend staying here and visiting the gardens and catching a show at Ravinia Festival
Stayed 2 nights in Jun 2024

10/10 Excellent

Sophie

Stayed 1 night in Jun 2024