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Best Western Plus Hotel Kassel City

4.5 star property
Luxury Kassel hotel in Mitte with fitness centre

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Photo gallery for Best Western Plus Hotel Kassel City

Theatre show
Meeting facility
Exterior
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Restaurant
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Spohrstrasse 4, Kassel, HE, 34117
  • Popular LocationBergpark10 min walk
  • Popular LocationUniversity of Kassel11 min walk
  • Popular LocationKassel Congress Center4 min drive

Room options

About the area

Kassel

A luxury stay in the heart of Kassel awaits you at Best Western Plus Hotel Kassel City. Within just a 10-minute stroll, you'll find Druselturm and Fridericianum. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .Enjoy the gym and sauna. 6889 square feet (640 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Mitte hotel include Martinskirche Kassel and Town Hall Kassel.

What's nearby

  • Bergpark - 10 min walk
  • University of Kassel - 11 min walk
  • GRIMMWELT Kassel - 15 min walk
  • Kassel Congress Center - 4 min drive
  • Wilhelmshoehe Park - 7 min drive

Getting around

  • Kassel (KWQ-Kassel Train Station) - 7 min walk
  • Rathaus-Fünffensterstraße Tram Stop - 9 min walk
  • Kassel (KSF-Calden) - 24 min drive

Restaurants

  • ‪Vanille & Co - ‬4 min walk
  • ‪Café Bella - ‬3 min walk
  • ‪Immergrün - ‬4 min walk
  • ‪Subway - ‬2 min walk
  • ‪BERTS' friterie - ‬2 min walk

About this property

Best Western Plus Hotel Kassel City

Luxury Kassel hotel in Mitte with fitness centre
Best Western Plus Hotel Kassel City offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. A business centre, a meeting room, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Best Western Plus Hotel Kassel City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kassel hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • 6889 sq ft of conference space
  • 640 sq. m of conference space
  • Built in 1991
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Best Western Plus Hotel Kassel City offers 128 accommodations with minibars and a safe. This individually decorated accommodation includes desks. Beds feature down duvets. A pillow menu is available. Premium satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Finnish, French, German, Greek, Moldovan, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 15 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,889 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel

Frequently asked questions

Is parking available at Best Western Plus Hotel Kassel City?

Yep, Best Western Plus Hotel Kassel City has a self car park for EUR 15 per night.

Does Best Western Plus Hotel Kassel City have a pool?

Best Western Plus Hotel Kassel City has an outdoor pool and an indoor pool.

What luxury perks are available at Best Western Plus Hotel Kassel City?

Best Western Plus Hotel Kassel City features an outdoor pool, an indoor pool and a sauna.

Is Best Western Plus Hotel Kassel City family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Hotel Kassel City is a hit with families.

Does Best Western Plus Hotel Kassel City serve breakfast?

Sure does, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Hotel Kassel City?

No, Best Western Plus Hotel Kassel City does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Hotel Kassel City?

Yep, you can grab a meal at Best Western Plus Hotel Kassel City's onsite restaurant.

What time are check-in & check-out at Best Western Plus Hotel Kassel City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Hotel Kassel City?

Furry friends are welcome at Best Western Plus Hotel Kassel City, with food and water bowls on offer.

Best Western Plus Hotel Kassel City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 309 reviews" "
Rating 8 - Good. 137 out of 309 reviews" "
Rating 6 - Okay. 47 out of 309 reviews" "
Rating 4 - Poor. 16 out of 309 reviews" "
Rating 2 - Terrible. 6 out of 309 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gil, Gedera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, kind staff, good breakfast, located in the middle of the city.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

6/10 Okay

Elisabeth

Travelled with group
Older rooms but good for the price
The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Exceloebt
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good
Overall a pretty good Best Western Hotel. City centre location is convenient. Breakfast was a good selection, however you need to walk through the Shopping mall it is located in to get to the restaurant where breakfast is served. Reception Staff helpful and friendly. Two comments for improvement; Firstly an air con upgrade for the rooms would be a good idea- there is only an air re-circulation/ heating unit in the bedrooms. Secondly, a selection of pillows would be good. The one pillow provided was a big square pillow with no substance to it. A warning - underground car park was €13 for the night. The rooms are very well priced though.
Stayed 1 night in Aug 2019

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Kassel hotel
Perfect hotel for inner city visit. Excellent parking options.
Stayed 1 night in Dec 2018

6/10 Okay

izzat

Liked: Staff & service
Stayed 1 night in Nov 2018

8/10 Good

robert f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to city center parking garage below and very pleasant with large breakfast buffet my second time there would stay no where else
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in Spohrstraße is in the same street as my grandparents lived before WW2. I was on a roots trip with some of my grandchildren. I want to tomstay in the same street. The hotel is extremely pleasant. The hotel reception staff speak English and are really nice. The rooms are great, clean and comfortable. There is a supermarket in the shopping center on site so we could buy fresh vegetables and fruit. Ample parking under the hotel. It was my second stay at the hotel and when I come to Kassel I would stay there again. As we keep kosher, I did not eat in any of the restaurants. The location is very good too. A great stay.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again, easy access and very friendly staff, room was quite comfortable.
Stayed 1 night in Sep 2018

2/10 Terrible

Glen

Disliked: Staff & service, property conditions & facilities, room comfort
No sleep
Stayed 1 night in Aug 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grimm Fairytales and shopping
Good location and easy walking to site seeing and restaurants.
Stayed 1 night in Aug 2018

8/10 Good

Sabine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had no A/C at the Room
Stayed 1 night in May 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip with a quick stop along the way
A peasant stay

10/10 Excellent

saeed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Fan Kwong David

Liked: Cleanliness, staff & service, property conditions & facilities
Documenta 14 sleeping experience
Air conditioner too weak and the room ventilation is not good. Bed too soft
Stayed 3 nights in Sep 2017

10/10 Excellent

Marsha, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Kassel and Documenta
My son (who is 11) and I stayed for two nights to visit Documenta and the Bergpark and the hotel was perfect for us - comfortable, spacious rooms, good breakfasts and close to everything. The staff were very helpful and we will stay here again.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
For the price (over 200 euros a night with parking) this is not a good value. The rooms are extremely outdated, with uncomfortable beds, and an oppressive smell of Febreeze-type room spray, and air conditioning that didn't seem to work at all. It was very difficult to sleep. The breakfast and the location were great, but not worth the price.
Stayed 2 nights in Aug 2017

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Better than I expected. Excellent breakfast.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Bad service
The air condition is broken and even when I call the staff they show no care at all and tell me there's nothing they can do. When I check out and tell them I have cancel my another booking and show them the cancellation email, they say they don't care if I have the email or not and ask me who is the lady name I spoke my phone with. It was terrible experience and I would not recommend the hotel at all.
Stayed 2 nights in Jul 2017