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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property
Hotel with a full-service spa, a quick walk to Walmart Arkansas Music Pavilion
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Exterior
Lobby
Terrace/patio
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
One King Bed, Non-Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Restaurant
  • Pool
  • Room service
    Room service
  • Bar
    Bar
The price is AU$238
includes taxes & fees
30 Nov - 1 Dec

Explore the area

Map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Walmart Arkansas Music Pavilion
    9 min walk
  • World Trade Center Arkansas
    10 min walk
  • Rogers Convention Center
    12 min walk
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    18 min drive

Room options

View all photos for Room, Accessible, Non Smoking

LED TV, pay films

Room, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Suite One King and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Spa Tower Corner Suite - 1 King

VIP

Spa Tower Corner Suite - 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay films

Deluxe Suite Two Double and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Room, Accessible

King Room, Accessible

King Room, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premier Suite, Two Double Beds, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Allergy Friendly

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Allergy Friendly

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hairdryer
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay films

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt House Bentonville/Rogers

Pool
Hot tub
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (887)
The price is AU$193
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hyatt House Bentonville/Rogers

About the area

Rogers

At Embassy Suites Northwest Arkansas - Hotel, Spa & Convention you'll be within a 10-minute stroll of Walmart Arkansas Music Pavilion and within 30 minutes of Pinnacle Hills Promenade. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Cedar Creek Bistro, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. 75003 square feet (6968 square metres) of event facilities include 48 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Free on-the-go breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Rogers hotel include Mercy Hospital Northwest Arkansas and The Momentary.

What's nearby

  • Walmart Arkansas Music Pavilion - 9 min walk - 0.8 km
  • Rogers Convention Center - 12 min walk - 1.0 km
  • Pinnacle Hills Promenade - 3 min drive - 2.5 km
  • Mercy Hospital Northwest Arkansas - 4 min drive - 2.9 km
  • Walmart Headquarters - 12 min drive - 12.2 km

Getting around

  • Fayetteville, AR (XNA-Northwest Arkansas Regional) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Slim Chickens - ‬4 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Uptown Kitchen + Taphouse - ‬15 min walk
  • ‪Olive Garden - ‬4 min drive

About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Hotel with a full-service spa, a quick walk to Walmart Arkansas Music Pavilion
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre and 48 meeting rooms. Event space at this hotel measures 75003 square feet (6968 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. For a fee, parking is available.

This 3.5-star Rogers hotel is smoke free.

  • 400 guestrooms or units
  • 9 levels
  • 2 buildings
  • 75003 sq ft of conference space
  • 6968 sq. m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Bulgarian, English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 48 meeting rooms
  • 75,003 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Self-parking fee: USD 10 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Frequently asked questions

What is the cancellation policy at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention on 30 Nov 2024 start from AU$237.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Yep, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention has a self car park for USD 10 per night.

Is there a spa on site at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Yep, there is an onsite spa at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Embassy Suites Northwest Arkansas - Hotel, Spa & Convention have a pool?

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites Northwest Arkansas - Hotel, Spa & Convention family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Embassy Suites Northwest Arkansas - Hotel, Spa & Convention is a hit with families.

Does Embassy Suites Northwest Arkansas - Hotel, Spa & Convention serve breakfast?

Yeah, our travelers can't get enough of the free on-the-go brekkie here! Served daily between 7:00 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

No, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1011 reviews" "
Rating 8 - Good. 157 out of 1011 reviews" "
Rating 6 - Okay. 81 out of 1011 reviews" "
Rating 4 - Poor. 37 out of 1011 reviews" "
Rating 2 - Terrible. 37 out of 1011 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

staci

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beauty of this hotel, however; it is starting to show its age, and needs some updating.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, rooms are in great condition and the location is fantastic.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and walkable to the Walmart AMP.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jennie

Travelled with group
Disliked: Cleanliness
Suite oaky, not great
This was a girls weekend trip. There were four of us and I booked a Suite. For the price I paid I was disappointed. The bathroom had what looked to be pieces from the ceiling or possibly broken grout pieces from the tile. The bathtub had horrible rust stains. The beds were okay, not great. We had to call down in the morning to have the staff bring us regular coffee because the room was only stocked with decaf. We still had a great time, but next time I will think twice about spending the money to book a suite vs a single room or two.
This was the worse. I have been to a LOT of hotels, and none of them have ever had this.
Broken grout or pieces from the ceiling? All over the bathroom floor
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

clarence

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Alondra

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Alisha, Duncan

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities!
The amenities were great! I was able to get the room I wanted, which was very convenient. Great gym area! However, the metal pull bar fell on the back of my head, it was pretty painful. I should have been paying more attention. Someone prior had broken the plastic cord to adjust weights off, in which I brought it to the front desk’s attention. There also needs to be a sign in the gym’s restroom door advising to bring key b/c it’s not part of the gym. The continental breakfast was great! ! I didn’t get the chef’s name, making breakfast omelets, but he highly deserves a raise and/or recognition! I know he was a hispanic gentleman working on an extremely busy Saturday morning. He was very composed, professional & focused on guests & while a female coworker complained to him about a kitchen situation! Overall, I highly recommend this hotel to others going to a concert event & we would stay here again!
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sherri

Stayed 1 night in Jul 2024

10/10 Excellent

Theressa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here. The staff are friendly, and the rooms are clean and comfy. And, of course, the breakfast with made to order omelets is a pleasant way to start any day.
Stayed 2 nights in Jul 2024

10/10 Excellent

REBECCA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We will be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the pool! We go for the swimming.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Stayed 1 night in Jul 2024

10/10 Excellent

adan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool
Stayed 1 night in Jul 2024

10/10 Excellent

Ashlee

Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness
So close to the AMP. We enjoyed it all.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Convenient next to AMP. 15 minutes to Crystal Bridges.
Stayed 1 night in Jul 2024