Ratings based on 961 Verified Reviews

Real reviews from guests who’ve stayed
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Beautiful Room

Posted 2 Oct. 2024 on Hotels
Beautifully presented, spacious room with comfy bed, great wifi and a restaurant attached that delivers pizza! I was on the ground floor, and I'm used to peace and quiet, so I was occasionally disturbed by people walking by and talking noisily, so might be worth asking for a room on a higher floor if this is likely to disturb you.
Comment from Hotel Management
17 Oct. 2024 by LMH, Hotel Management
Francesca, we are delighted to know you had a perfect stay and look forward to welcoming you again soon. Thank you for your feedback.
3 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Hotels
Stayed here for our wedding night. Requested a champagne bucket with ice and glasses to be delivered to our room however never arrived.
Comment from Hotel Management
3 Oct. 2024 by LMH, Hotel Management
Thank you for your return stay with us. Whilst we cannot see any request of ice bucket and glasses on your booking we apologise if this was not delivered. We hope to welcome you again soon.
3 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Expedia
the shower was too small for a big bathroom and we were by the street so it was very noisey
Comment from Hotel Management
17 Oct. 2024 by LMH, Hotel Management
Rachel, thank you for your review. Please do request a room away from the street or on an upper floor for future visits. We hope to see you again soon.
5 out of 5
by A verified traveller

Posted 27 Sep. 2024 on Hotels
Comment from Hotel Management
3 Oct. 2024 by LMH, Hotel Management
Dave, we are delighted to know you had a perfect stay. Thank you for your rating. We hope to see you again soon.
3 out of 5
by A verified traveller

Posted 24 Sep. 2024 on Expedia
Comment from Hotel Management
3 Oct. 2024 by LMH, Hotel Management
Thank you for your recent stay with us. If there is anything you wish to discuss please do get in touch. We hope to welcome you again soon.
3 out of 5
by A verified traveller

Great hotel, just poor connection

Posted 21 Sep. 2024 on Hotels
Great hotel. Comfortable room. The only issue was no WiFi connection given where the room was positioned in the hotel. Staff tried to help but it wouldn’t work.
5 out of 5
by A verified traveller

Posted 21 Sep. 2024 on Expedia
Comment from Hotel Management
17 Oct. 2024 by LMH, Hotel Management
Molly, we are delighted to know you had a perfect stay and look forward to welcoming you again soon.
4 out of 5
by A verified traveller

Posted 21 Sep. 2024 on Hotels
Comment from Hotel Management
11 Nov. 2024 by LMH, Hotel Management
Andrew, we are pleased to know you enjoyed your stay and hope to welcome you again soon.
3 out of 5
by A verified traveller

Posted 20 Sep. 2024 on Hotels
we spent two nights in room 1 and found it incredibly noisy. It only has single glazed windows despite being about three feet from a cobbled road. It is also directly across from reception and conversations could be heard at all times. Two nights with poor sleep didn’t make for a good experience.
Comment from Hotel Management
11 Nov. 2024 by LMH, Hotel Management
Laura, thank you for providing your review and feedback. We have made note on your profile of your preference to be away from the street for future visits and apologise for any disturbance. We hope to see you again soon.
5 out of 5
by A verified traveller

Posted 15 Sep. 2024 on Hotels
From our initial reception from Lalita, through to our checkout, a beautiful experience. Certainly, the experience was made even better to be upgraded to the most beautiful suite! The facilities were top notch
Comment from Hotel Management
17 Oct. 2024 by LMH, Hotel Management
Rebecca, we are delighted to know you had a perfect stay and look forward to welcoming you again soon.