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Residence Inn By Marriott Cleveland Mentor

3.0 star property
Hotel with free breakfast, in the vicinity of Mentor Ice Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Exterior
Seasonal outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Sports facility
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
5660 Emerald Ct, Mentor, OH, 44060
  • Headlands Beach State Park
    5 min drive
  • Lake Erie College
    5 min drive
  • Mentor Ice Arena
    7 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    22 min drive

Room options

View all photos for Suite, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Hair dryer

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Hair dryer

Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (697)
The price is AU$198
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

About the area

Mentor

At Residence Inn By Marriott Cleveland Mentor you'll be 4.6 km (2.8 mi) from Mentor Ice Arena and 4.9 km (3.1 mi) from Lake Erie College. Highlights at this hotel include a complimentary breakfast, free self-parking and Access to hot tub. .Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this 3-property class Mentor hotel include Headlands Beach State Park and James Garfield National Historic Site.

What's nearby

  • Headlands Beach State Park - 5 min drive - 5.1 km
  • Lake Erie College - 5 min drive - 5.5 km
  • Mentor Ice Arena - 7 min drive - 5.0 km
  • Fairport Harbor Lakefront Park Beach - 9 min drive - 8.8 km
  • Historic Kirtland - 13 min drive - 14.8 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Hotel with free breakfast, in the vicinity of Mentor Ice Arena
Residence Inn By Marriott Cleveland Mentor offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn By Marriott Cleveland Mentor also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Mentor hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Residence Inn By Marriott Cleveland Mentor?

Residence Inn By Marriott Cleveland Mentor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on 21 Dec 2024 start from AU$195.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn By Marriott Cleveland Mentor?

Yep, Residence Inn By Marriott Cleveland Mentor has a free self car park.

Are there any beaches close to Residence Inn By Marriott Cleveland Mentor?

The closest beach to Residence Inn By Marriott Cleveland Mentor is Headlands Beach State Park (4.8 km).

Does Residence Inn By Marriott Cleveland Mentor have a pool?

Residence Inn By Marriott Cleveland Mentor has a seasonal outdoor pool. The pool is open 8 AM to 10 PM (Seasonal outdoor pool open from May to September).

Does Residence Inn By Marriott Cleveland Mentor serve breakfast?

Yeah, complimentary continental brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn By Marriott Cleveland Mentor?

No, Residence Inn By Marriott Cleveland Mentor does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn By Marriott Cleveland Mentor?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 326 reviews" "
Rating 8 - Good. 70 out of 326 reviews" "
Rating 6 - Okay. 22 out of 326 reviews" "
Rating 4 - Poor. 8 out of 326 reviews" "
Rating 2 - Terrible. 6 out of 326 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was so uncomfortable that i woke up in pain every morning. The jets in the hot tub were super low. There was a leak in the roof causing a wet smelly floor on the third level. Not worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We moved after one night. Place has changed since our last stay. This was our go to hotel when visiting family in Mentor PH
Stayed 6 nights in Jun 2024

8/10 Good

Gizella

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility friendly employees. Walkable to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean, comfortable room
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This particular location was less expensive than other Residence Inn by Marriot. This location is in a safe area and is close to shopping and restaurant's. The staff was excellent and the grounds were clean. A couple areas of improvement would be the following. The weight room is severely outdated and lacks a lot of equipment. Some of the rooms are located only yards away from the highway making it noisy and difficult to sleep. I would reserve a room at this location in the future albeit I would request a room not facing the highway. All in all a good experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with partner
Liked: Amenities
Very nice area.
Stayed 7 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hocycyoc
Stayed 2 nights in Jul 2024

8/10 Good

robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tavares

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
One of the best stays ive had in a while I appreciate the workers and their dedication to making sure everyone has the best time possible while there
Stayed 2 nights in Jun 2024

4/10 Poor

Damon

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
The property and facilities are nice and clean . The parking lot is not driver friendly . Too tight especially for SUV’s . The staff were all great except the women who checked us in . She was rude and not very welcoming at all . I almost cancelled at the check in desk and would have had we not been so tired . When I booked the room I chose a suite room that slept 6 people. The room was not set up to sleep 6 But the staff did accommodate and delivered 2 Roll away beds . I did end up sleeping on coach cushions on the floor but at least my guests were taken care of . Overall I would recommend this hotel and hope you either get rid of the rude host or remove her from dealing with the public . A host should be warm and welcoming .
Stayed 1 night in Jun 2024

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. I love the basketball court, pools, access to food they provided and the shopping plazas that are close. I came here during Covid and now and they only have gotten better. Very clean wnd spacious.
Stayed 1 night in May 2024

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lora Maureen

Stayed 1 night in May 2024

10/10 Excellent

Alan

Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the room was clean. Breakfast was good too.
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Room was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable & roomy. Breakfast was good too.
Stayed 1 night in Apr 2024