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Hill Pride City Hotel

3.5 star property
Hotel in Nuwara Eliya with 24-hour front desk and restaurant

Photo gallery for Hill Pride City Hotel

Exterior
Pool
Lobby sitting area
Property grounds
Standard Triple Room, Multiple Beds

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 09, Havelock Road, Nuwara Eliya, 22200
  • Assemblies of God Church Nuwara Eliya
    ‪10 min walk‬
  • Victoria Park
    ‪11 min walk‬
  • Galway Forest Reserve
    ‪13 min walk‬
  • Kandy (KDZ-Polgolla Reservoir)
    ‪173 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Room amenity

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Room amenity

Standard Single Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • 2 sq m
  • Sleeps 1
  • 1 Double Bed

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Exterior

Carnation Rest

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (36)
The price is AU$57
for 1 room
includes taxes & fees
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About the area

Nuwara Eliya

At Hill Pride City Hotel you'll be within just a 15-minute stroll of Assemblies of God Church Nuwara Eliya and Victoria Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .At the hotel's restaurant, you can grab a bite to eat. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3.5-property class Nuwara Eliya hotel include Galway Forest Reserve and Lake Gregory.

What's nearby

  • Assemblies of God Church Nuwara Eliya - 10 min walk
  • Lake Gregory - 13 min walk
  • Nuwara Eliya Golf Club - 3 min drive
  • Pedro Tea Factory - 6 min drive
  • Lover's Leap Waterfall - 6 min drive

Restaurants

  • ‪Ambal's Hotel - ‬20 min walk
  • ‪De Silva Foods - ‬19 min walk
  • ‪Grand Indian Restaurant - ‬15 min walk
  • ‪Pizza Hut - ‬20 min walk
  • ‪Milano Restaurant - ‬3 min drive

About this property

Hill Pride City Hotel

Hotel in Nuwara Eliya with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Hill Pride City Hotel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 3.5-star Nuwara Eliya hotel is smoke free.

  • 14 guestrooms or units
  • 3 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hill Pride City Hotel offers 14 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 6 for adults and USD 3 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 6 for adults and from USD 3 for children
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property Registration Number Yes

Property is also known as

Hill Pride City Nuwara Eliya
Hill Pride City Hotel Hotel
Hill Pride City Hotel Nuwara Eliya
Hill Pride City Hotel Hotel Nuwara Eliya

Frequently asked questions

Is parking available at Hill Pride City Hotel?

Yep, Hill Pride City Hotel has a free self car park.

Does Hill Pride City Hotel serve breakfast?

Yep, buffet brekkie is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hill Pride City Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hill Pride City Hotel?

Yep, you can grab a meal at Hill Pride City Hotel's onsite restaurant.

What time are check-in & check-out at Hill Pride City Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hill Pride City Hotel?

No, pets are not allowed.

Hill Pride City Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 5 out of 24 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ricky

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Quite happy with my stay.
Overall I am quite happy with my stay. Read about the water pressure problem in the reviews and was a little apprehensive at first. Turns out the water pressure was very good, at least in the 2 rooms my and my friend were staying in. Some room for improvement in the administration but I'm sure it will be better the next time I visit the hotel. I'll likely stay again when I come to the area again.
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher, Reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outstanding in every way. The staff was wonderful, the breakfast and attention to detail amazing. The room was terrific. Walking distance to Victoria Park and downtown. Just wonderful. We highly recommend this place.
Stayed 2 nights in Mar 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good for the price
Hot water is on and off. Very cold at night (no ac), they gace my a heater. A 10 min walk to center (not a nice walk at night)
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
nice
We only stayed for one night. It was a perfectly serviceable hotel for our purposes--a place to rest that was clean, had helpful staff, and a comfortable bed.
Stayed 1 night in Jul 2018

2/10 Terrible

Aryan, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience... please avoid this Hotel
One night that we spent there was something to forget. Main disappointments listed below : 1) No proper entrance to Hotel and no Car parking. 2) No elevators in the Hotel. Had to Climb 2 staircases after a long tiring journey. 3) The TV did not work. 4) No intercom facility in the Room. 5) The untrained staff tried to fix the TV problem, and wasted 1 hour of our time, but had to ask them to leave the room finally, as we were getting frustrated. The staff does not understand English. 6) Rooms are very small with not enough space to keep 2 large suitcases... very cramped up 7) Mosquitoes in the Room 8) The electricity went off frequently and there was no candle or battery lamp provided. 9) Due to the wind, there was some noise being heard all night which was very disturbing... was probably a door / window banging due to the wind. 10) Shower water did not have any force, and the knob which lets the water flow from the shower was loose, so water did not flow from the shower. One hand had to be kept on that knob constantly. 11) Hot water was intermittently coming without any force during morning time when guests in other room were probably also having bath. 12) No great view from the room. 13) To compensate for the inconvenience, the Manager offered to provide us free desert. But the desert was not good at all. We just had one bite of the desert and left the remaining. PLEASE AVOID THIS PLACE IF YOU DO NOT WISH TO SPOIL YOUR HOLIDAY !!
Stayed 1 night in May 2018

8/10 Good

Dmitry

Liked: Staff & service, room comfort
This is a nice, basic hotel with everything you need if you are not a luxury traveler. The rooms have everything you need but not as clean as hoped. The shower stream strength was not too good but the bed was comfortable. Location wise, this hotel is a little bit away, but walkable, from the race course / Victoria Park. The road leading up to it is pretty dark at night. But overall a decent stay if you are here for a day or two.

8/10 Good

David, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel on outskirts of city
Good welcome from staff and room upgrade as hotel was quiet. All the staff were friendly and helpful Room was well furnished, but bathroom was cramped and access difficult. Breakfast was poor value. The dinner menu did not suit us, so we ate out. There was a problem with water supply to our room, that disrupted having a shower in the evening. The manager was very apologetic, and reduced the price in compensation.
Stayed 2 nights in Feb 2018

6/10 Okay

Ashwin

Liked: Cleanliness, staff & service
Nice but pricey for what you get
A neat clean hotel with great service overall. Excellent breakfast. Rooms were tiny though and not well equipped. It was freezing and there were no heaters in the room. Also only enough hot water for 1 person to shower . Given this is in a cold part of the country surely heaters and more hot water would be a basic requirement. Expensive for what you get compared to our 3 prior hotels in other parts of SL on our tour. In fact it was certainly the smallest and least equipped hotel on our trip.
Stayed 1 night in Jan 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
A very warm-hearted, comfortable and clean house with a gourgeous manager and a wonderful team. We really enjoyed our stay here!
Stayed 1 night in Dec 2017

4/10 Poor

Catalin, London , UK

Disliked: Property conditions & facilities, room comfort
Short stay
We stayed just 2 nights. Hotel not easy to find but once you do find it you can walk in 30 minutes to main attractions in this city. Basic hotel, nothing special about it. No heating so if you travel in a period when is cold it will be quite cold to sleep three, although you can ask for extra blankets.
Stayed 2 nights in Oct 2017

10/10 Excellent

MSC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Sep 2017

8/10 Good

nicky, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way
Nice hotel, a bit out of the way, we had not realised that restaurant was not open for dinner, however staff organised a free lift into town for us!
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't recommend due to various factors
Hotel had no boarding room option for our driver so had to pay out of pocket for another location for our driver. (Our other 5 hotels where we stayed on our trip had boarding options for free). Hotel staff lacked sense of caring or empathy towards us. Hotel was dirty, and didn't feel clean. It's location wasn't ideal either. We had 2 rooms, and one of them hadn't been stocked properly with toiletries. No elevator. Bad view. One of the room's didn't seem to have working AC.

8/10 Good

John, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel in a Great Location
Hotel was clean and comfortable with a friendly staff. It's close to Victoria Park and the city centre - within walking distance or a quick tuk-tuk ride. Freshly prepared breakfast was quite good.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place!
Avoid this place at all cost!! No heating or hot water!! Hotel descriptions listed the hotel having air conditioning but there's was absolutely no heating. Also, hot water turned off after 5 mins and ended up showering in ice cold water!! A complete nightmare!

10/10 Excellent

Ram, London

Liked: Cleanliness, staff & service, room comfort
Great hotel for a stay in Nuwara Eliya!
Conveniently placed for access to the centre of town and several attractions such as Botanical Gardens, Gregory Lake, Lovers Leap Falls, Horton Planes and Pedro Tea Plantation

6/10 Okay

Samir, Baku, Azerbaijan

Liked: Cleanliness, staff & service
Average hotel
Management was very friendly. Hotel located far away from any cafe or restaurant, all shops and cafes closing very early and no room service available in the hotel on evening time. Breakfast was average. Room was small and very cold. Housekeeping service not good, cleaning staff very lazy. Difficult to have a shower due to low pressure.

2/10 Terrible

Xin

Disliked: Property conditions & facilities, room comfort
九日斯里兰卡游，唯一住宿不满意的地方，而且我们还住了两个晚上，房间最糟糕的就是总是莫名其妙的断电，热水器太小，一个人冲凉十五分钟之后就没有热水了！半夜特别冷，虽然给了两床薄毛毯，仍然被半夜冻醒，实在不是住宿的选择！房间倒是干净，6美元的早餐看着也很普通，我们没有选择，强烈不建议选择该酒店
Stayed 2 nights in Jun 2018

8/10 Good

B. W., Österreich

Liked: Cleanliness, staff & service, room comfort
Nettes kleines Hotel mit freundlichem Team
Hotel liegt Zentrums-Nahe - 15min zu Fuß erreichbar, Gegend ist ruhig; Team ist sehr nett und hilfsbereit - sind extra für Frühstückspakete für Wanderung um 4 aufgestanden; Im Februar ist es kühl in den Zimmern aber es gibt Tee und Überdecken die helfen; Zimmer sind sauber aber obwohl das Hotel recht neu ist bereits einige Schäden in den Zimmern. Das stört allerdings nicht weiter, für den günstigen Preis ist die Leistung absolut in Ordnung! Für Nuwara Eliya genau das richtige Hotel!

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Personnel top
Personnel tres sympa qui fera tout pour vous rendre service

2/10 Terrible

MARIA TERESA, madrid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel del viaje a Sri Lanka/
Es uno de los peores hoteles en los que he estado en vida. No lo recomiendo en absoluto. Mi experiencia fue muy negativa por todo hasta tuve que pedir en tres ocasiones que me limpiaran la habitación y nunca he pasado mas frío en un hotel en mi vida.

8/10 Good

TALAL SAEED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف وهادي
الغرفة ٣ في ٤ الطاقم متعاون جدا البلكون رائعة ولكن لا يوجد بها كراسي وطاولات