We got there, the first hour no instructions for WiFi, no router seen , that was nothing. Stated to feel fleas jumping on our arms while on the living room couch, went to check the beds and OMG, the nastyness dirty mattress I have seen. I immediately called VRBO and requested cancelation. They okay the cancellation, they required pictures and videos, so I sent them. Spend the night on the floor since we were driving from Arizona and were tired, and now VRBO doesn't want to give me a refund because supposedly the cleaningness is not covered under their cancellation policy . Can you believe that. I will never book through VRBO. And I will post in social media what it is happening to me and I will include the evidence. I advise you all to stay away from VRBO.