8/10 Good
Emily B., St. Thomas, VI
27 Dec 2024
Liked: Cleanliness
Beautiful Condo- But Very Expensive for what was offered.
We really enjoyed our stay at this home and it is one of the cleanest properties I have ever stayed in. The view from the house was insanely beautiful and it was a short walk to all the restaurants and the water front. BUT..... we booked this property as a 2 bedroom as it was my husband and I traveling with our two kids. When we got to the house to check-in, we were told that it would be an extra charge to use the beds in the 2nd bedroom.... I don't understand this as a host myself... if you advertise a 2 bedroom, it should come exactly as that...with any bed in the unit available for use. ALSO, the yard is not for use as shown in pictures. This was a big bummer as we were excited to use the yard and we felt the property was falsely advertised from the photos. There is also NO WASHER AND DRYER even though the listing advertised one and is another reason we booked this property with kids. When we asked about it, the host told us it wasn't available at first and then said we could do a load but we had to pay an extra fee AND it had to be right away (10 min after cheking in)... I was also told I would not able to use the dryer.... so we hung everything up which took two days for everything to moderately dry...... For the price paid, I would have rather booked a nice hotel because the cost would have been the same, if not less.
Emily B.
Stayed 2 nights in Jul 2024