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Best Western Brome Grange

3.0 star property
Hotel in Eye with spa services and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Brome Grange

Bar (on property)
Aerial view
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

7.4 out of 10

Good

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Norwich Road, Brome, Eye, England, IP23 8AP
  • Victoria Centre Retail Park
    4 min drive
  • The 95th Bomb Group Hospital Museum
    9 min drive
  • Bressingham Steam and Gardens
    9 min drive
  • Norwich (NWI-Norwich Intl.)
    45 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Canopy Bed)

Suite, 1 King Bed, Non Smoking (Canopy Bed)

Suite, 1 King Bed, Non Smoking (Canopy Bed)

Highlights

Individually decorated
Private hot tub
Heating
TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Wardrobe
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
  • 8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Standard Room, 2 Single Beds, Accessible, Non Smoking

Standard Room, 2 Single Beds, Accessible, Non Smoking

Highlights

Individually decorated
Heating
TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Wardrobe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually decorated
Heating
TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually decorated
Heating
TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Heating
TV
Ceiling fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Ceiling fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Wardrobe
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Hair dryer, towels

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Ceiling fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Wardrobe
  • 8.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

Highlights

Heating
TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Wardrobe
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Bar (on property)
The Scole Hotel
Parking included
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (238)
The price is AU$168
for 1 night
includes taxes & fees
2 Dec - 3 Dec
The Scole Hotel

About the area

Eye

At Best Western Brome Grange you'll be 2.3 km (1.4 mi) from Diss Golf Club and 2.5 km (1.5 mi) from Scole Pocket Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Courtyard, is open for breakfast, lunch and dinner. The Knight's is the hotel's own bar. Business travelers can take advantage of meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Eye hotel, you'll be 3.5 km (2.2 mi) from Frenze Beck Nature Reserve and 3.5 km (2.2 mi) from Victoria Centre Retail Park.

What's nearby

  • Victoria Centre Retail Park - 4 min drive - 3.6 km
  • The 95th Bomb Group Hospital Museum - 9 min drive - 8.7 km
  • Bressingham Steam and Gardens - 9 min drive - 8.3 km
  • Snetterton Race Circuit - 22 min drive - 23.5 km
  • Banham Zoo - 22 min drive - 17.1 km

Getting around

  • Diss Station - 4 min drive
  • Norwich (NWI-Norwich Intl.) - 45 min drive

Restaurants

  • ‪Lee's Cottage - ‬4 min drive
  • ‪Cocoa Mama Chocolaterie - ‬4 min drive
  • ‪The Swan - ‬7 min drive
  • ‪Morrisons Cafe - ‬5 min drive
  • ‪Eye Fish & Chip Shop - ‬4 min drive

About this property

Best Western Brome Grange

Hotel in Eye with spa services and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Brome Grange. Self parking is free.

Smoking is allowed in designated areas at this 3-star Eye hotel.

  • 40 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Brome Grange offers 40 accommodations with DVD players and a safe. This Eye hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard
  • The Knight's

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Brome Grange Hotel Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Eye
Best Western Brome Grange Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Hotel Eye

Frequently asked questions

Is parking available at Best Western Brome Grange?

Yep, Best Western Brome Grange has a free self car park.

How much does it cost to stay at Best Western Brome Grange?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Brome Grange on 21 Nov 2024 start from AU$139.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Brome Grange?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Best Western Brome Grange serve breakfast?

Sure does, English breakfast is on offer on weekdays between 6:30 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Best Western Brome Grange?

No, Best Western Brome Grange does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Brome Grange?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Brome Grange?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Brome Grange?

Furry friends are welcome at Best Western Brome Grange, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Best Western Brome Grange Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 318 reviews" "
Rating 8 - Good. 113 out of 318 reviews" "
Rating 6 - Okay. 61 out of 318 reviews" "
Rating 4 - Poor. 40 out of 318 reviews" "
Rating 2 - Terrible. 20 out of 318 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing
Check in person who wasn’t welcoming couldn’t operate computer because he didn’t have a login access and had to phone another member to use their password Never gave us any verbal info about breakfast times/location etc. when we asked about dinner in restaurant he was very vague. Breakfast was a shambles only one person working in room doing everything the buffet wasn’t replenished e.g no juice,milk, pastries, jam.Some guests were also clearing tables to sit down as the waitress couldn’t do everything. Wasn’t her fault she should’ve had help. The dinner in restaurant was good and the room had a very comfortable bed
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect for a base hotel when travelling
Tired hotel but with renovations being started. Reception staff could not have been more helpful. Restaurant and kitchen staff very understaffed and not very professional
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Nice comfortable room in a good location.
Stayed 1 night in Jul 2024

2/10 Terrible

paul

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through this website and was the biggest mistake ever !!!! Ended up paying twice for the property and Expedia cancelled my stay the afternoon of my stay and didn’t tell anyone .. this was because I changed dates and then changed back as I had the right dates … I even called the hotel three times that week and even in the same day and they told me that my booking was all good ! I get there on that day and get told that I have to pay again . I drove 120 miles and couldn’t say no as it was my sister birthday .. so I ended up paying 350 for two nights in a cheap hotel … not happy and will never use this company again o will make sure all social media sees this as it’s a disgrace …
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marcus

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting Hotel, Great Value
Small hotel with a quirky layout (all the better for that). Next to a main road but is remarkably quiet despite this. Location is very good for the race track at Snetterton. Friendly staff who were always helpful. Judging by a couple of comments there was a new chef when we were there and they seemed to be adjusting to the menu. Food was well prepared but some descriptions on the menu were open to interpretation (gnocchi with summer vegetables sounded great but the vegetables were lacking). Another slight niggle was that there was not vegetarian sausages option on the breakfast menu which is unusual.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Business traveller
Stayed 1 night in Jul 2024

6/10 Okay

Elaine

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
I had booked a nights stay as I was attending a friends wedding nearby. I was able to check-in without any issues, but I was dissapointed with the room I was given.The bedding in the room was all itchy, which meant a turbulent nights sleep. The service at breakfast was frustrating. There was one member of staff on duty, and I had to ask 3 times for my eggs (which eventually turned up and were flawless). The pastries, and juices were often requiring refills which meant we had to wait around a lot.
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay - quiet and clean rooms.
Stayed 1 night in Jun 2024

8/10 Good

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a dog. Bedside lights need switches at both sides
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room in peaceful and quiet environment !
Amazing quiet place next to a calming wood ! Large and Comfy room with great breakfast and gym !
Stayed 1 night in Jun 2024

2/10 Terrible

ian

Disliked: Staff & service, property conditions & facilities
One to avoid
Heating wasn't working, shower drain was blocked so shower overflowed onto floor. Went to dinner at seven o'clock and they had already run out of two options on the menu even though there was hardly anyone there and the food served was bland. Only too happy to ramp up prices during school holidays but service was dire.
Stayed 1 night in May 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave us different bedding when quilts too heavy which was good
Stayed 2 nights in May 2024

10/10 Excellent

Cosmea Dameana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay the receptionist was a lady and was very kind and polite with me helping me with everything. The chalet was beautiful and very big.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, lovely food and nice comfy bed and spotless room. Amazing
Stayed 1 night in Apr 2024

2/10 Terrible

stephen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place
Stayed 1 night in Mar 2024

2/10 Terrible

Shelley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely appalled with this hotel, we booked the room with the hot tub to arrive and check in. Then to be shown to our room and there was a sign saying jacuzzi out of order. We was not informed of this before our stay. We booked this weekend away because we needed a weekend away and it was completely ruined by lack of communication from this hotel. We were offered a room change which we accepted but it put a complete downer on on break. I will be contacting the hotel chain directly
Stayed 3 nights in Mar 2024

10/10 Excellent

ALISON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and all the staff were welcoming, kind and attentive. Wonderful
Stayed 2 nights in Mar 2024

6/10 Okay

Rosina

Stayed 1 night in Feb 2024