We've had issues in the past trying book a stay at this property through VRBO. Other owners would list its availability without having secured an actual reservation in advance. (If you understand how Timeshare properties work, this could be frustrating! But when a listing popped up again, I contacted the owner to make sure there was a booked reservation and OF COURSE THERE WAS! Once we confirmed, he immediately transferred the reservation into our name and there were no hiccups. Love this property, super clean, excellent customer service from all of the staff, and one heck of a view!