8/10 Good
Jannie
8 Dec 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the location and property itself is fine, it is in a high standard with artsy feel there is one major shortcoming. Apparently hotel has this weird “policy” whereby they assume guests do not want room cleaned (for staying more than one night) unless they inform the staff they wanted room cleaned or put a “sign” on the door saying you want room cleaned. The front desk agent was not sympathetic and did not understand how ridiculous the policy is. I’m surprised other guests did not mention this weird policy. I hope management will take note of negative review and make changes immediately. Cleaning the room is a major part of a hotel’s job, should not be optional except maybe for apartments or long term stay properties. Most importantly they did not disclose info when checking in and no obvious disclosure in the room, so came as a bit of a shock and surprise.
Jannie
Stayed 2 nights in Dec 2024