2/10 Terrible
Verified traveller
12 Apr 2020
Liked: Cleanliness
Worst check-in experience
pros : cheap and clean
cons :
ā¢ this was by far my worst experience in Japan during my one month stay. When I booked (one day before my planned check-in), the manager demanded to know at what time I was planning to check in. I was surprised but happily obliged and gave him/her the precise time (4 pm). The check-in happens in another place (15 min away by foot) which is a guesthouse. I went there by 4 pm and found no one (even though it is mentioned everywhere that check-in time is between 4 pm and 8 pm). Then I tried to contact many times the manager by email and using the form on hotels.com website but no reply until 4 HOURS LATER when I finally got to reach him/her and do my check-in.
ā¢ a lot of noise coming from the street because of no isolation whatsoever on the windows
ā¢ a lot of light pours in so don't expect to sleep late
Verified traveller
Stayed 4 nights in Apr 2020