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Grand Hyatt Fukuoka

5.0 star property
Riverside hotel connected to a shopping centre in Fukuoka with 2 hot tubs
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hyatt Fukuoka

Executive lounge
Exterior
Fitness facility
2 bars/lounges, lobby lounge
Couples treatment room(s), body treatments, aromatherapy, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
  • Canal City Hakata
    1 min walk
  • Kawabatadori Shopping Street
    4 min walk
  • Kushida Shrine
    5 min walk
  • Fukuoka (FUK)
    11 min drive

Room options

View all photos for Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Single Beds (Grand)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
  • 72 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 45 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Deluxe)

Down duvets, minibar, in-room safe, desk

Club Room, 2 Single Beds (Deluxe)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 45 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Down duvets, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Bidet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

View all photos for Club Deluxe Two Double Room

Lobby

Club Deluxe Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Down duvets, minibar, in-room safe, desk

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Club Access

Lobby

1 Queen Bed Club Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin Room

Lobby

Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand King Suite

Lobby

Grand King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin Room

Lobby

Club Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Down duvets, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Down duvets, minibar, in-room safe, desk

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Twin Suite

Lobby

Grand Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Club King Room

Lobby

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand King Room

Down duvets, minibar, in-room safe, desk

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Executive Twin Suite

Lobby

Grand Executive Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Twin Room

Down duvets, minibar, in-room safe, desk

Grand Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Diplomat Twin Suite

Lobby

Diplomat Twin Suite

  • Sleeps 2
  • 2 Queen Beds

View all photos for Grand Queen Room

Down duvets, minibar, in-room safe, desk

Grand Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Suite 1

Lobby

Japanese Style Suite 1

  • Sleeps 5
  • 5 Single Futons

View all photos for Club Deluxe King Room

Lobby

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Fukuoka

Grand Hyatt Fukuoka places you in the centre of Fukuoka, connected to a shopping centre and within just a 15-minute stroll of popular places like Canal City Hakata and Tenjin Underground Mall. Highlights at this hotel include 2 bars/lounges, 2 hot tubs and a full-service spa. .A day of pampering can include massages, body treatments and aromatherapy. The bistro, THE MARKET F, serves Modern European cuisine and is open for breakfast, lunch and dinner. BAR FIZZ is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, gym and sauna as well as access to aerobics classes. 11453 square feet (1064 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this Hakata Ward hotel, you'll be 2.4 km (1.5 mi) from Port of Hakata and 2.7 km (1.7 mi) from Marine Messe Fukuoka.

What's nearby

  • Canal City Hakata - 1 min walk
  • Fukuoka Anpanman Children's Museum - 12 min walk
  • Tenjin Underground Mall - 12 min walk
  • Marine Messe Fukuoka - 3 min drive
  • Port of Hakata - 3 min drive

Getting around

  • Kushida Shrine Station - 4 min walk
  • Hakata Station - 12 min walk
  • Fukuoka (FUK) - 11 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪MARTINI'S - ‬1 min walk
  • ‪喫茶M&M - ‬1 min walk
  • ‪ムーミンベーカリー&カフェ キャナルシティ博多店 - ‬3 min walk
  • ‪Cafe MUJI - ‬1 min walk

About this property

Grand Hyatt Fukuoka

Riverside hotel connected to a shopping centre in Fukuoka with 2 hot tubs
Grand Hyatt Fukuoka offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 11453 square feet (1064 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at the business-friendly Grand Hyatt Fukuoka. Parking is available for a fee.

Smoking is allowed in designated areas at this Fukuoka hotel.

  • 1 building
  • 372 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Conference rooms
  • 11453 sq ft of conference space
  • 1064 sq. m of conference space
  • Built in 1996
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Hyatt Fukuoka offers 372 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 5,175 for adults and JPY 2,588 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR FIZZ
  • MARTINI'S
  • THE MARKET F

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,453 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10120 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5175 for adults and from JPY 2588 for children
  • Self-parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fukuoka Grand Hyatt
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Fukuoka Hyatt
Grand Hyatt Fukuoka Hotel Fukuoka
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Frequently asked questions

What is the cancellation policy at Grand Hyatt Fukuoka?

Grand Hyatt Fukuoka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Fukuoka?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Fukuoka on 8 Dec 2024 start from AU$319.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Fukuoka?

Yep, Grand Hyatt Fukuoka has a self car park for JPY 1980 per night.

Are there any beaches close to Grand Hyatt Fukuoka?

The closest beach to Grand Hyatt Fukuoka is Momochi Beach (5.5 km).

Is there a spa on site at Grand Hyatt Fukuoka?

Yep, there is an onsite spa at Grand Hyatt Fukuoka. You'll enjoy services like body treatments.

Does Grand Hyatt Fukuoka have a pool?

Grand Hyatt Fukuoka has an indoor pool.

What luxury perks are available at Grand Hyatt Fukuoka?

Grand Hyatt Fukuoka features 2 hot tubs, an indoor pool and 2 bars.

What makes Grand Hyatt Fukuoka a romantic place to stay?

Couples spa treatments, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Fukuoka.

Is Grand Hyatt Fukuoka family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Fukuoka is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Fukuoka?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Fukuoka serve breakfast?

Yep, full brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Grand Hyatt Fukuoka?

No, Grand Hyatt Fukuoka does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Fukuoka?

Yep, you can grab a meal at Grand Hyatt Fukuoka's onsite restaurant that serves Modern European cuisine.

What time are check-in & check-out at Grand Hyatt Fukuoka?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Fukuoka?

No, only service animals are allowed.

Grand Hyatt Fukuoka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 69 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seraphim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
A pleasant stay. Staffs were accommodating and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy Ka Fung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jun 2024

8/10 Good

Soo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

FRANK CHI-HONG

Stayed 4 nights in Jul 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The staff is super helpful and nice. The location is near everything so convenient! It’s awesome
Stayed 1 night in Jul 2024

10/10 Excellent

Chou Im

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice location, tidy and neat room. All staffs are friendly and helpful. The lien, bed and pillow quality can be better. Good size for the bathroom, overall we had a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2024

8/10 Good

Hiong Fatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

HAN WOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room is good. Facility looks a little worn out.
Stayed 2 nights in Jun 2024

6/10 Okay

Shaun

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location and service. The rooms however were small, dark, lacked air conditioning and could do with a refresh.
Stayed 2 nights in May 2024

10/10 Excellent

Kwong Yew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we ever stayed in. Great location, super service by the excellent staff, especially the concierge team. They took extra care of my family by helping to fulfill all our requests. Arranged private transportation and tour for us. They were always with a smile and very friendly. The rooms were big and spacious and equipped with all the top quality amenities. Club lounge served a wide range of food with dedicated staff in attendance. We couldn’t ask for more. Thank you to the staff and management of Grand Hyatt Hotel. We will definitely recommend this hotel to our friends.
Stayed 5 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very courteous and friendly and are accommodating to our needs
Stayed 1 night in May 2024

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

yoshikazu

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property showed its age. Staff was acting professionally, but could be more friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jun Kun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
best location!
Stayed 1 night in Apr 2024

10/10 Excellent

Dave, Waipahu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, location.
Stayed 1 night in Apr 2024

10/10 Excellent

Mitsuru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Apr 2024

8/10 Good

Tetsu, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Kim Fung John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Henry Jr

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No air conditioning
After paying so much for this property it is anything but Grand. They claim there is only central heating system hence no air conditioning in the rooms but the basement bar where I drank wine every afternoon was cold. Although outside temperature is 8-12c the temperature inside the hotel room was 22-23. They told us to open the window for air to come in and turn on the stand fan in the room.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024