Ratings based on 124 Verified Reviews
Real reviews from guests who’ve stayed
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 12 Sep. 2024 on Expedia
Amazing
by A verified traveller
Posted 25 Feb. 2024 on Expedia
This is by far the best hotel I've ever stayed at, especially at this price point. The hotel was extremely clean. The view was impeccable. The staff was friendly and helpful. The amenities provided everything you needed. What I valued the most were the little details. This resort thought of everything to make a guest's stay more enjoyable. From a bidet with a seat warmer and auto flush, shower room with a water heater temp control, spa toiletries, large bottles of water, ice cream, snacks, access to popular apps on TV, Bluetooth speaker, and much more. I highly recommend this resort.
by A verified traveller
Posted 1 Oct. 2023 on Hotels
by A verified traveller from Bryn Mawr
Posted 10 Jun. 2022 on Expedia
by A verified traveller
Posted 6 Sep. 2021 on Hotels
Comment from Hotel Management
6 Sep. 2021 by 総支配人 石栄 良二, Hotel Management
この度はHIYORIオーシャンリゾート沖縄へご来泊賜りまして、誠にありがとうございます。また満点の高評価をいただきまして誠にありがとうございます。今後ともさらなるおもてなしの向上に努め、ご期待以上にお応えできますよう精進いたします。Juan様のまたのご来館をスタッフ一同お待ち申し上げております。 総支配人 石栄良二
Dear Juan
Thank you for staying with us again and we appreciate your amazing rating. Also congratulations on graduation!! We looking forward to see you aging very soon. General manager Ishie Ryoji
by A verified traveller
Posted 13 Jun. 2021 on Expedia
Comment from Hotel Management
23 Jun. 2021 by 総支配人 石栄 良二, Hotel Management
この度はHIYORIオーシャンリゾート沖縄へご来泊賜りまして、誠にありがとうございます。次回は満点のご評価をいただけるよう、スタッフ一同精進して参ります。またのご来館を心よりお待ち申し上げております。ご投稿ありがとうございました。 総支配人 石栄良二
by A verified traveller
Posted 30 May 2021 on Expedia
Read this entire review if you want to get the full information about this hotel. I’ve stayed at almost all 3-5 star hotels in Onna over the years and this is the best. This hotel is located in a location that allows for both privacy and access. If you plan on driving, there is the option to reserve a rental car which can be delivered to you at the hotel. If you prefer the convenience of a pickup and drop off by airport limousine, there’s a service that goes from the hotel to the airport (or airport to hotel). The suites themselves are amazing. Comfortable and luxurious, practical as well. The amenities are high class. The staff are well-trained and deliver a high level of service. Facilities are great especially since it is a new hotel. You’ll enjoy a comfortable stay whether it’s long or short. This hotel is probably a good place to work from because there are small cubicles and a meeting room for group meetings.
The pool is incredible. The best thing about this hotel is that they don’t surprise you with additional facility usage fees after you arrive. Luxurious cost performance that you won’t regret!
All my friends and colleagues already know and will be giving it a try!
Comment from Hotel Management
31 May 2021 by General manager Ryoji Ishie, Hotel Management
Dear guest
Thank you for taking time to write such a fantastic review and 5stars!! We are very happy to hear that you said “this is the best” As you recommended, hotel is located in high ground. So you can relax at the room while looking down on the beautiful scenery of Okinawa. The amenities are all organic from Italy. Spreading a fresh scent its makes you feel more comfortable. It has been highly evaluated by many guests. Thank you once again for your stay and your review. We will make further efforts to be a luxurious hotel that you have a taste of the extraordinary. We look forward to welcoming you back to HIYORI ocean resort hotel.
by A verified traveller
Luxury, Relaxation and Yoga!
Posted 17 May 2021 on HotelsThis visit was my favorite. The staff provided excellent customer service when checking in to my room. The rooms on the upper floors offer breathtaking views! I was able to experience some new things that I missed in my last visit. During this stay, Hiyori provided a drink bar with free coffee, tea and juice. Alcoholic beverages 500 yen (a little over $ 4.50). I hope Hiyori keeps this up, it was a great addition to the service. Morning yoga is a highlight for me. The instructor was great. The class was easy enough for beginners and the pace was just right. I introduced Hiyori to a friend for dinner. They absolutely loved the Hiyori fish tacos. This is highly recommended by me. If you want to feel like an important guest, luxury and excellent customer service, Hiyori is for you!
今回の訪問は私のお気に入りでした。 私の部屋にチェックインするとき、スタッフは優れたカスタマーサービスを提供しました。 上層階の客室からは息を呑むような景色が楽しめます! 前回の訪問で見逃した新しいことを体験することができました。 この滞在中、ひよりは無料のコーヒー、紅茶、ジュースを提供するドリンクバーを提供しました。 酒類500円(4.50ドル強)。 ひよりがこれを続けてくれることを願っています、それはサービスへの素晴らしい追加でした。 朝のヨガは私にとってハイライトです。 インストラクターは素晴らしかった。 クラスは初心者にとって十分に簡単で、ペースはちょうど良かったです。 ひよりを友達に夕食に紹介しました。 彼らはひより魚のタコスを絶対に愛していました。 これは私が強くお勧めします。 あなたが大切なゲスト、贅沢で優れたカスタマーサービスのように感じたいなら、ひよりはあなたのためです!
by A verified traveller
Round Three/ラウンド3
Posted 18 Apr. 2021 on HotelsI must say upfront, that Hiyori has quickly become one of my favorite resorts on Okinawa. Overall, I love the resort, staff and the amenities that come along with the resort. The expectation of excellence only increases with every visit. Of my three visits, the third visit was the shortest, and had a minor problem with the room assignment. My room reservation was for a room with a terrace spa; which was awesome. However, after looking around the room, I learned that the room did not have a terrace spa. After notifying the front desk, the error was quickly corrected, and I was give the correct room. I was very pleased, with the way the error was handled. The breakfast was delicious as usual and the chief and staff were welcoming and attentive.I’m already planning on my next stay; and anyone visiting Okinawa should plan a visit too.
ひよりはすぐに沖縄で私のお気に入りのリゾートの1つになりました。 全体的に、私はリゾート、スタッフ、そしてリゾートに付随する設備が大好きです。 卓越性への期待は、訪問するたびに増加します。 私の3回の訪問のうち、3回目の訪問は最短で、部屋の割り当てに小さな問題がありました。 私の部屋の予約はテラススパのある部屋でした。 最高でした。 しかし、部屋を見回したところ、テラススパがないことがわかりました。 フロントデスクに通知した後、エラーはすぐに修正され、私は正しい部屋を与えられました。 エラーの処理方法に非常に満足しました。 朝食はいつものように美味しく、チーフとスタッフは親切で気配りがありました。私はすでに次の滞在を計画しています。 沖縄を訪れる人は誰でも訪問を計画するべきです。
Comment from Hotel Management
5 May 2021 by General Manager RYOJI ISHIE, Hotel Management
Dear Nat, thank you very much for continuously choosing HIYORI ocean resort hotel, and taking the time to write reviews about your recent stays. We apologize for any inconvenience caused regarding your previous reservation. On your following stay we will ensure that no irregularities will occur regarding the room assignment and as usually the service provided will meet your expectations. Also, we are very excited to hear that you are already planning to stay with us again. Our restaurants are using fleshiest ingredients from Okinawa to feel the special island flavors. Like wise we would like to invite you to newly opened Sunset steak house for a new exiting experience. We are highly exited to have you come back and try the new facility. Once again, we truly appreciate for your choice to stay with us and look forward to welcoming you back to Hiyori ocean resort Okinawa very soon!
by A verified traveller
Posted 17 Apr. 2021 on Hotels
Comment from Hotel Management
20 Apr. 2021 by Ryoji Ishie/ General Manager, Hotel Management
Thank you very much for staying with us at the Hiyori Ocean Resort Okinawa, and taking your valuable time to answer the questionnaire. It is good to know that you did not encounter any major problem during your stay.
However, we have noticed that there are marked 8 score and as we strive to receive 10 in overall stay, if you could share your thoughts with us, we would truly appreciate it. It is our ultimate goal to provide not just a good service, but a great service that you would happily mark 10 score.
Thank you once again, and we look forward to welcoming you again to the Hiyori Ocean Resort Okinawa in the future.
Sincerely,
Ryoji Ishie/ General Manager