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Bluebell Hotel

2.5 star property
Hotel with a 24-hour front desk, steps from St. Joseph's Cathedral of Hanoi
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bluebell Hotel

Private kitchen
Interior
Family Triple Room
Lobby
Minibar, desk, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
41 Ngo Huyen, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    2 min walk
  • Âu Lac Family Restaurant
    1 min walk
  • Hanoi Railway Station
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Room options

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Minibar, desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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4.1 out of 5, Very good, (18)
The price is AU$38
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Hanoi

Bluebell Hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of an airport shuttle. .Attractions within a 20-minute walk of this Old Quarter hotel include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Phở Ấu Triệu - ‬2 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Bluebell Hotel

Hotel with a 24-hour front desk, steps from St. Joseph's Cathedral of Hanoi
As a guest of Bluebell Hotel, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Bluebell Hotel also features room service (during limited hours), a hair salon, and an ATM.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 1 building
  • 16 guestrooms or units
  • 6 levels
  • Built in 2005
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Beauty salon
  • Computer for guest use
  • ATM
  • Smoking in designated areas
Bluebell Hotel offers 16 air-conditioned accommodations with minibars and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Italian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bluebell Hotel Hanoi
Bluebell Hotel
Bluebell Hanoi
Bluebell Hotel Hotel
Bluebell Hotel Hanoi
Bluebell Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Bluebell Hotel?

Bluebell Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Bluebell Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Bluebell Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Bluebell Hotel?

No, pets are not allowed.

Bluebell Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 7 out of 30 reviews" "
Rating 6 - Okay. 9 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 6 out of 30 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Guy running the place was great . Made several calls for us to get quick taxis ,& Ha Long Bay tour set up with hotel pick & drop. Bed was decent , a/c worked good, & shower was good. Has bigger bikes for rent .
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights, staff were unhelpful and there was
Stayed 2 nights in Nov 2018

10/10 Excellent

Minhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room
Good Location. Clean Room
Stayed 1 night in Jan 2018

10/10 Excellent

jae woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Turid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Okay hotel in good location!
The bluebell hotel in Hanoi is in an excellent location especially for travellers, close to many restaurants, cheap eats and vendors but also a very short walking distance to landmarks such as Josephs Cathedral, the lake and "the hanoi hilton" - all in the old quarter. The hotel itself was a little run down, it was an okay price for our budget so i hate to complain too much but the room was basic and need of a make over. It had damp, broken furniture and springs sticking out of the mattress on one side. The room was predominantly clean yet a few issues with hairs in bed and blocked in the sink which was obviously just a little oversight but still is not very nice. The manager/owner were friendly and welcoming and were happy to give any advice or even talk cruises tours etc but i have to add he takes photos of passports on his personal mobile which i was a bit uncomfortable about. I understand hotels take copies and store hem safely during stays, its just i personally was uncomfortable at the thought of that photo or phone getting into the wrong hands and thought it was unprofessional. Overall the hotel was okay, just there is room for improvement, its simply the photos sadly did not match the reality yet if you don't mind imperfections the location really does make exploring Hanoi City a lot easier.
Stayed 2 nights in Nov 2017

6/10 Okay

Rory

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great Location and staff, uncomfortable beds
Great location and friendly staff. The beds were quite hard. We stayed in 2 seperate rooms as we came in and out of Hanoi going to Halong Bay and found both beds were quite hard and not overly comfortable. In terms of value for money, it would be hard to beat this place for its location.
Stayed 3 nights in Oct 2017

10/10 Excellent

Pham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Henni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a really good area
We stayed in Bluebell hotel for 4 nights and we liked the place it was definitely ok. Room was small but quite clean, wifi and aircon worked perfectly. Bed was confortable and the local area is great. There are a lot of restaurants, supermarkets and most of the main attractions are in walkable distance. Staff is really friendly
Stayed 1 night in Jun 2017

2/10 Terrible

Iz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst customer service
So i booked this hotel for 1 night a short time before showing up and I did not show up in there systeme, well honestly no problem for me I can wait, we can fix that. the solution they found tho was abit special, the owner came around and said that someone had an accident and he wanted the room longer. ( does not explain why i did not show up in the system, coincidence ?) so okay they relocate me to a nearby hotel, im okay with that if its the same value. Well they shove me in a terrible hotel where staff had no english skill, they wanted to keep my passport for some reason, no photocopy machine. Well okay i can deal with that but after trying to talk to the guy at the desk, he ask me to pay ?? well i'm like i paid the other hotel, they pay you... so after waiting 10 min he says okay they pay you are good, not has clear he did not speak english. this morning i call my uber and go check out, the night guy ask me for money, my UBER wait outside 5 min while i try to explain the other hotel pay and i need to go get my plane. well anyway i feel like bluebell hotel ripped me off, lied to me, and did not assure i would have an easy and good stay in the other hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
The location was great. Close to food, markets, and attractions. However, we booked a double size room and the bed was closer to the size of a single, very hard for two people to sleep on and the beds were very hard.

8/10 Good

Donald James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice area right by the river. While the hotel was clean both nights the area in front of the hotel was used as a garbage sorting area... Not cool. There are some very nice bars on the river front street.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice
It's a nice hotel, except sound-proof is not good. I can hear everything outside.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel experience on ha noi, the room was very old and not clean

2/10 Terrible

Nicholas, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Not of a good standard for money
No elevator or offer to take baggage to room, no breakfast and I am sure it was advertised, non existant lobby, this is my third visit to Hanoi and I have stayed in many hotels for the same price that were far superior, I do not consider myself fussy but this hotel was pretty basic. would not recommend.

6/10 Okay

Todd, Goondiwindi

Disliked: Room comfort
Ok for a couple of nights
Rock hard beds. Shower that isn't even warm. Staff always bugging you to buy a Halong bay cruise through them. Ok for a couple of nights. Stay on a lower floor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
上記、「コンディション」の意味が分かりませんでしたから、最高のニコニコマークにしました。質問の意味をもっと分かりやすくしてください。
Stayed 3 nights in Oct 2019

6/10 Okay

Gangmin, 한국

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
작년12월달에 갔는데 너무추워서 전기장판같은거있음좋았을텐데 호텔에 난방기기가아무것도없어서 너무힘들게잠들었네요 태국호텔들과는 차이가많더라구요 좀 좁고 시설이 좋지는않음 하지만 직원들이 너무 좋음
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
立地最高。でもわかりにくい。スタッフ親切。
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nhân viên khách sạn nhiệt tình hỗ trợ check in muộn
Stayed 1 night in Dec 2018

8/10 Good

Kirsten Preem

Liked: Cleanliness, staff & service
Nice staff, great location, not so comfortable
The staff was very kind and let us in at 6 am to sleep in a used room that had not yet been cleaned while we waited for our room to get ready. Our room was clean but the bed was hard, and the AC-remote was in Chinese (but it did work). In general I would recommend for a few days in Hanoi, especially considering the price (about 350.000 VD).
Stayed 2 nights in Nov 2018

10/10 Excellent

YOSHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
price
Location price staff
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 위치 그뿐
위치는 최고...문제는 나머지가 다 최악....여인숙보다 못함

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
잠시 짐 맡기는 용으로는 손색 엄슴
1. 엘리베이터 없을 무.. 짐 두 갠데 4층이라 빙글빙글 돌면서 올라감 2. 거기 칫솔 절대절대 쓰지 마세요 칫솔이 끈적하고ㅋㅋㅋ모가 다 이염되어있음 3. 직원은 매우 친절! 인사도 반갑게 해주고 체크인 할 때 짐도 4층 까지 올려줌 4. 근데 자리에 잘 없어서 체크아웃 할 시간을 미리 말해주면 좋음ㅋㅋ 5. 잠을 자거나 하진 않음 부모님 모시고 간 여행 중 밤비행기라 짐을 두고 정리할 공간 용으로는 딱임 6. 청소를 깔끔하게 하긴 하는데 청소 하자마자 체크인 했더니 걸레 썩은 냄새 쩜 7. 성요셉 성당 바로 옆이라 위치는 좋음
Stayed 1 night in Dec 2017