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Hanoi Bonsella Hotel

3.5 star property
Art Deco Hanoi hotel connected to a shopping centre, steps from Hoan Kiem Lake

Photo gallery for Hanoi Bonsella Hotel

Front of property
Property entrance
Business centre
View from room
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
The current price is AU$137
includes taxes & fees
6 May - 7 May

Explore the area

Map
3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪1 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View

View from room

Deluxe Room, Non Smoking, City View

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, Non Smoking, City View

Family Suite, Non Smoking, City View

Family Suite, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, City View

Junior Suite, 1 Queen Bed, Non Smoking, City View

Junior Suite, 1 Queen Bed, Non Smoking, City View

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Non Smoking, City View

Executive Suite, Non Smoking, City View

Executive Suite, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hanoi

Hanoi Bonsella Hotel places you in the centre of Hanoi, connected to a shopping centre and within a short 5-minute stroll of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Old Quarter hotel, you'll be steps from Ngoc Son Temple.

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.1 km
  • St. Joseph's Cathedral of Hanoi - 4 min walk - 0.4 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Ngoc Son Temple - 6 min walk - 0.6 km

Getting around

  • Hanoi Railway Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn - Bảo Khánh - ‬1 min walk

About this property

Hanoi Bonsella Hotel

Art Deco Hanoi hotel connected to a shopping centre, steps from Hoan Kiem Lake
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hanoi Bonsella Hotel. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 11 levels
  • Built in 2013
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hanoi Bonsella Hotel offers 24 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 575000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 575000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bonsella Hotel Hanoi
Diamond Hanoi
Bonsella Hanoi
Bonsella Hotel
Hanoi Bonsella
Hanoi Bonsella Hotel Hotel
Hanoi Bonsella Hotel Hanoi
Hanoi Bonsella Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Bonsella Hotel?

Hanoi Bonsella Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi Bonsella Hotel?

As of 11 Apr 2025, prices found for a 1-night stay for 2 adults at Hanoi Bonsella Hotel on 6 May 2025 start from AU$136.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hanoi Bonsella Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hanoi Bonsella Hotel.

Is Hanoi Bonsella Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hanoi Bonsella Hotel is a hit with families.

Is there a free airport shuttle available at Hanoi Bonsella Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hanoi Bonsella Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hanoi Bonsella Hotel?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Hanoi Bonsella Hotel?

No, pets are not allowed.

Hanoi Bonsella Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 320 out of 379 reviews
Rating 8 - Good. 51 out of 379 reviews
Rating 6 - Okay. 4 out of 379 reviews
Rating 4 - Poor. 2 out of 379 reviews
Rating 2 - Terrible. 2 out of 379 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rodel

Stayed 2 nights in Dec 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good hotel
Great location near the lake , friendly staff , good breakfast. Room was comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Paul Toong Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but noisy
The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Stayed 1 night in May 2024

10/10 Excellent

Lissa

Liked: Staff & service, property conditions & facilities
An excellent hotel in all ways. Excellent staff. Highly recommended
Stayed 1 night in Feb 2024

8/10 Good

Kelly

Nice area, lots of food and massages a minute away!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2023

10/10 Excellent

Deryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.

8/10 Good

evan, Burnaby

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
Stayed 3 nights in Oct 2022

10/10 Excellent

Phuong-Lien

Stayed 1 night in Sep 2022

10/10 Excellent

ngoc son

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good service Good location
Stayed 1 night in Aug 2022

10/10 Excellent

Dinh Viet Anh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.
Stayed 3 nights in Jun 2022

10/10 Excellent

Glen

Stayed 1 night in May 2022

10/10 Excellent

Yoon Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.
Stayed 2 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!
Stayed 5 nights in Feb 2020

10/10 Excellent

Delsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service beyond expectations
wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, facilities were comfortable but minimal
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and excellent services! Good location too!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff. Super good breakfast on both food and service.
Stayed 2 nights in Dec 2019

10/10 Excellent

Maurice, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equipped with all essentials plus little gimmicks like ear plugs, petals of flower and a comprehensive directory on highly recommended eateries... Staff were their biggest assets - well trained , polite / helpful/cheerful ! Location is par excellence ! Sound insulation can be improved .
Stayed 1 night in Dec 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location. Great price!
Fantastic location!!! Close to all the action, great restaurants and hustle and bustle of old town. Very friendly helpful staff and delicious breakfast. Clean and well maintained. Highly recommended.
Stayed 3 nights in Dec 2019