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Hanoi Elite Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Hanoi with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Elite Hotel

Exterior
Deluxe Room
Exterior
Business centre
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
10/50 Dao Duy Tu, Hanoi, HAN, 00000
  • Ta Hien Street
    1 min walk
  • Quan Chuong Gate
    4 min walk
  • Hanoi Old Town Night Market
    5 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow-top bed
Premium bedding
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow-top bed
Premium bedding
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow-top bed
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

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Restaurant
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The price is AU$38
for 1 night
includes taxes & fees
4 Dec - 5 Dec
Hanoi Inner Hotel

About the area

Hanoi

Hanoi Elite Hotel places you in the centre of Hanoi,connected to a shopping centre and within a short 5-minute stroll of popular places like Quan Chuong Gate and Hanoi Old Town Night Market. Highlights at this family-friendly hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Old Quarter hotel include Hoan Kiem Lake and Dong Xuan Market.

What's nearby

  • Quan Chuong Gate - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 5 min walk - 0.4 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hanoi Opera House - 19 min walk - 1.6 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Tom's Bar - ‬1 min walk
  • ‪Babylon 2 - ‬1 min walk
  • ‪Rêu Juice - ‬1 min walk
  • ‪Local Bar - Tạ Hiện - ‬1 min walk
  • ‪Tet Bar - ‬1 min walk

About this property

Hanoi Elite Hotel

Family-friendly hotel connected to a shopping centre in Hanoi with a 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A library, tour/ticket assistance, and concierge services are also featured at the family-friendly Hanoi Elite Hotel.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 1 building
  • 12 guestrooms or units
  • 6 levels
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
Hanoi Elite Hotel offers 12 accommodations with washers/dryers and computers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Computer
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Elite Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 450000 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Elite Hanoi
Elite Hanoi Hotel
Elite Hotel Hanoi
Hanoi Elite
Hanoi Elite Hotel
Hanoi Hotel Elite
Hotel Elite Hanoi
Hanoi Elite Hotel Hotel
Hanoi Elite Hotel Hanoi
Hanoi Elite Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Elite Hotel?

Hanoi Elite Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hanoi Elite Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Elite Hotel.

Is Hanoi Elite Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hanoi Elite Hotel is a hit with families.

Is there a free airport shuttle available at Hanoi Elite Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hanoi Elite Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Elite Hotel?

No, pets and service animals are not allowed.

Hanoi Elite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 307 reviews" "
Rating 8 - Good. 66 out of 307 reviews" "
Rating 6 - Okay. 11 out of 307 reviews" "
Rating 4 - Poor. 6 out of 307 reviews" "
Rating 2 - Terrible. 2 out of 307 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

2/10 Terrible

Shira

Stayed 1 night in Jun 2024

8/10 Good

Subhash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid we cannot complain much. As this is the best location to stay in old town. Pros: 1. Location as most of famou things near by like beer street, Train Street, Church, Lake and lot many food option and shops. 2. Staff 3. Help to arrange transport early morning 4:30am. Cons: 1. Fridge is really very dirtyand seems not working well 2. Some repair required specially gate lock and bathroo taps leakge and not very smooth. 3. No lift you need to take your luuage to your room and if u have heavy luggauge its not so good. 4. TV not working so for family with kids can face problem.
Stayed 3 nights in Jun 2024

8/10 Good

Clément

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Is quietness
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in May 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They even had sim cards, installed it for me. They set up airport transfer, clean nice toyota suv, and installed my sim card, and simply added it to the bill. Unfortunately we wanted to stay another night but they were fully booked. Room was nice and clean, no street noise. Convenient to our walking tours, beer street. Great stay in hanoi
Stayed 1 night in Apr 2024

4/10 Poor

Phan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff. I had a great time here. The slightly annoying thing is that the hotel has 6 floors, and there is no elevator. I was assigned to the 5th-floor room, and it took some effort to walk up the room. But the price makes up for this.
Stayed 2 nights in Mar 2024

8/10 Good

Berry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place in Old Quarter but Old Quarter is chaotic and noisy I would have preferred the neighborhood near the Cathedral
Stayed 1 night in Mar 2024

8/10 Good

Audrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a night
Stayed 1 night in Jan 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, room comfort
Great location and friendly staff
Nice hotel rightvin the centre of Hanoi close to Beer Street and within walking distance of lots of attractions. Hotel was clean and the staff very helpful and friendly. Only downside was the room was a bit damp and musty
Stayed 3 nights in Feb 2024

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Room was clean but a bit damp because it was very rainy during our stay. No elevator. Good hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Awstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micheal and the rest of the staff are wonderful. Gave me a nice list of things to see and do in the city, plus some great spots to eat. Location is great with lots to do in walking distance, would stay here again next time I come back to the city.
Stayed 6 nights in Dec 2023

10/10 Excellent

William, San Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in the perfect location if you are looking to be right in the action of Old Quarter. The only down side to the hotel was it has no elevator, so you may have to walk up many stairs depending on what room your floor is on. Overall it was a good place to stay. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

ALESSANDRO

Stayed 3 nights in Oct 2023

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and Staff
Super 5 stars for Michael, very professional and very helpful person. He made my stay very easy giving me all the tips about visiting Hanoi and sorraundings ndings. The hotel is amazing and in an excellent location. I strongly raccomend this hotel.
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service here is outstanding and the value for your money simply cannot be beat. They arranged both our airport transfers, got us a discounted rate on an overnight cruise, stored our luggage while we were gone and arranged for us to stay another night when we got back. The location is right in the center of all the action, but on a narrow and (somewhat) quieter side street. The price was incredibly reasonable and the property is well maintained and in good shape. Only complaint is that the drains were a little slow in the sink and shower of room 305. Otherwise, 10/10 all the way.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greta central hotel with friendly staff- highly recommend
Stayed 1 night in May 2023

10/10 Excellent

Antonello

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Jake was exceptionally helpful to arrange for our pick up at the airport and organizing our trip to Halong Bay.
Stayed 4 nights in Apr 2023

8/10 Good

Niranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet nice hotel. Good location.
Located on a small street next to "beer Street". No food (free or paid) available on the property which is not great. No elevator so people with health/mobility issues should avoid. It is a good place to stay for a couple of nights.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gord

Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Hanoi hotel
No elevator so carrying luggage using the narrow stairway was a little difficult.
Stayed 1 night in Jan 2020