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Serenity Villa Hotel

3.0 star property
Hotel with free breakfast, steps from St. Joseph's Cathedral of Hanoi
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenity Villa Hotel

Exterior detail
Exterior detail
Exterior detail
Deluxe Room | Living area
Serenity Villa Suite

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
28A Ngo Huyen St, Hoan Kiem Dist, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    2 min walk
  • Hang Gai Street
    5 min walk
  • Hoa Lo Prison Museum
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Serenity Villa Suite

Serenity Villa Suite

Serenity Villa Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

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The price is AU$60
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includes taxes & fees
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About the area

Hanoi

Serenity Villa Hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Within a 20-minute walk of this 3-property class Old Quarter hotel, attractions include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Serenity Villa Hotel

Hotel with free breakfast, steps from St. Joseph's Cathedral of Hanoi
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Serenity Villa Hotel.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 10 levels
  • Built in 2015
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Serenity Villa Hotel offers 30 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serenity Villa Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17.00 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Serenity Villa Hotel Hanoi
Serenity Villa Hotel
Serenity Villa Hanoi
Serenity Villa
Serenity Villa Hotel Hotel
Serenity Villa Hotel Hanoi
Serenity Villa Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Serenity Villa Hotel?

Serenity Villa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Serenity Villa Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Serenity Villa Hotel is a hit with families.

Does Serenity Villa Hotel serve breakfast?

You bet, complimentary continental breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Serenity Villa Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Serenity Villa Hotel?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Serenity Villa Hotel?

No, pets and service animals are not allowed.

Serenity Villa Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 42 reviews" "
Rating 8 - Good. 22 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location, needs a revamp!
Rooms need redecoration and the bathrooms need some TLC - everything is a bit tired and faded. The breakfast was excellent and the staff were very helpful!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel clean in great location
I spent 3 nights in the hotel and it has been great. Perfectly located, the staff is very helpful and friendly. The room was large, clean and with a comfortable bed. I would go back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good peaceful hotel in great location
I stayed for three nights, the hotel is perfectly located in the old town. The staff is very helpful and friendly. Rooms are clean and the one I had on the 8th floor big. I would go back next time I visit.

10/10 Excellent

Belle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the old quarters.
We arrived in the evening and was informed about a guest who has not checked out of the room which we were supposed to stay and they were out of rooms for that night. However, they have arranged us to stay in their sister hotel for the night (which is more expensive) at their own expense and ferried us there & back the next day. They have also upgraded our room (free of charge) for the next 2 nights. Staffs are polite and helpful. Room is spacious, comfortable and clean.

4/10 Poor

Van, Sugar Land, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what expected.
The location of the hotel was down a long alley. I booked 2 family rooms and 1 double. We were moved to another hotel because they overbooked and did not have all 3 rooms. We were moved back the next day. The rooms were not as seen on the website. One of the room had a horrible sewage smell that came from the bathroom. They could not move us because there were no more rooms available.

8/10 Good

kim, australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with central locatiin
The staff were very helpful and polite. Their English was good and they helped us booked tours, taxis etc. One of the girls was lovely(sorry I can't remember her name) even walked us our onto the Main Street and waited with us to make sure we got in the taxi that doesn't over charge. The only downfall, there was only one chair in our room which wasn't very comfortable.

6/10 Okay

Patrick, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for the budget traveling couple
Room was in good condition and the bed was really comfortable. The staff were helpful as well with any questions. The breakfast was the best hotel breakfast I've had in Asia when the rooms are less than 100USD.

8/10 Good

ashleigh, Boronia

Liked: Staff & service, property conditions & facilities, room comfort
Serenity villa
Very polite and helpful staff, walking distance to everything.

10/10 Excellent

Patricia, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location
Stayed in March 20166 - loved the location, room and staff;

10/10 Excellent

Pierre, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vivement recommandé!
Accueil chaleureux et l'équipe de la réception veulent nous aider. Je recommande cet hôtel. Excellent rapport qualité-prix.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - staff are friendly and went out of their way to make us comfortable. Great location right on the outskirts of the old city. Highly recommended.

10/10 Excellent

Beverly, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The staff were superb and so helpful. We arrived at 5am and they found is a room to use and offered us breakfast until we could check in to our booked room. And no extra costs. So welcome after 12 hours on a train. We felt rested to face the day

10/10 Excellent

Jens, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value high quality hotel
We loved the service of the friendly staff. Room was clean and quiet. Perfect location near restaurants and Hanoi main sights. Fair price for high quality hotel.

10/10 Excellent

gavriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SOSO, SEINE ET MARNE

Situé pas loin de l'église.
Bien situé dans une impasse calme, pas d'accès de voiture. Il faut marcher un petit bout de chemin avec les valises. Nous avions une chambre sur la hauteur calme avec une belle vue sur HANOI. Mais la finition n'était pas terrible, beaucoup de lacunes pas présentables comme sur les photos... Mais bon, c'est passable !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal um die Altstadt Hanoi's zu erkunden
-ideal um die Altstadt zu Fuß zu erkunden -sehr freundliches und hilfsbereites Personal -Tourbuchung ohne Probleme möglich -die Abholung vom Flughafen Bahnhof hat super geklappt

4/10 Poor

sungil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
가격대비 추천하고 싶지 않은 호텔입니다.
가격대비 절대 추천하고 싶지 않은 호텔입니다. 첫날 오버부킹으로 동급의 다른곳에서 1박을 하게 되었고 다음날 체크인하는 불편함이 있었으며 체크인해보니 오히려 1박 했던곳 시설이 더 좋았으며, 위치는 주변 성요셉성당과 인접하여 편리, 식사는 생과일 쥬스와 별도 추가 메뉴만 그럭저럭이었음. 직원들은 대체로 친절하나 만족할 정도는 아니며, 청소는 매우 깨끗하게 하나 시설이 너무 노후하고 결정적으로 수압이 너무 낮아 불편했음. 주변 시당들은 평범하나 외국인 상대 가게여서 인지 가격대비 비싼편임. 절대 추천하고 싶지 않은 호텔입니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
easy to go to the main attractions nice staff spacious rooms

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテルです
ホアンキエム、旧市街エリアには、たくさんのホテルがありますが、部屋の広さ、清潔さなど、同価格帯のホテルと比べて、より快適な部屋でした。 wifiの接続も問題なく、シャワーのお湯も途中で切れることもなく、最後まで使えました。

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

SF, MZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kurzer Stopover in Hanoi vor der Weiterreise nach Ha Long

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ruhig gelegen, sehr sauber, Zimmer noch recht neu (aber etwas billig) ausgestattet, Personal freundlich und hilfsbereit.

10/10 Excellent

DONG KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Location, Nice Staff
The hotel was Perfect, Great Location with Large Room and Very Kind staff. I strongly recommend this hotel.