2/10 Terrible
Josephine C.
Travelled with family
27 Mar 2024
Disliked: Amenities, property conditions & facilities
It was terrible first night at the hotel. The water is leaking from the tub all over the bathroom floor. I was so scared, my elderly parents is going to slide and fall. The hotel gave us bunch of towels to put on the floor but there was so much water, the towels didn’t help. I asked for a different room but they said they were fully occupied that night and had to wait the following day. I had a feeling they were aware of the leaking tub since I read another customer talking about a leaking bathroom on the review but I never expected that they would give it to the customer if it’s still leaking. Be aware, it’s the one and only room on the first floor, near where the reception area is located. If they give you that room, be sure to inspect the bathroom or ask for refund and leave. That’s what I should have done but we arrived late at night.
The area is close to all the tourist site. It’s about 50 minute drive from the airport. I paid $20 for the grab. Breakfast is free and decent. The receptionist speaks English. The second room they gave us is clean.
Josephine C.
Stayed 2 nights in Mar 2024