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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Old Saybrook - Westbrook

Exterior
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
The price is AU$152
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
100 Essex Rd, Old Saybrook, CT, 06475
  • Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Saybrook Country Barn
    ‪4 min drive‬
  • Goose Island
    ‪8 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Pier Blue Inn Old Saybrook - Essex

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (909)
The price is AU$126
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Pier Blue Inn Old Saybrook - Essex

About the area

Old Saybrook

Quality Inn Old Saybrook - Westbrook puts you in the centre of Old Saybrook, 5.9 km (3.6 mi) from Essex Steam Train and 6 km (3.8 mi) from Essex Island Marina. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, The Comfort Cafe, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Old Saybrook hotel include Essex Library and Ivoryton Playhouse.

What's nearby

  • Yale New Haven Health Old Saybrook Medical Center - 4 min drive
  • Katharine Hepburn Cultural Arts Center - 5 min drive
  • Essex Steam Train - 5 min drive
  • Harvey's Beach - 12 min drive
  • Gillette Castle State Park - 21 min drive

Getting around

  • Old Saybrook Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪James Farmacy Organic Cafe - ‬6 min drive
  • ‪Pasta Vita - ‬5 min drive
  • ‪Parthenon Diner-Old Saybrook - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Steam Train
Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free.

Smoking is allowed in designated areas at this Old Saybrook hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

What is the cancellation policy at Quality Inn Old Saybrook - Westbrook?

Quality Inn Old Saybrook - Westbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of 27 Jan 2025, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on 16 Feb 2025 start from AU$152.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Old Saybrook - Westbrook?

Yep, Quality Inn Old Saybrook - Westbrook has a free self car park.

Are there any beaches close to Quality Inn Old Saybrook - Westbrook?

The closest beach to Quality Inn Old Saybrook - Westbrook is Harvey's Beach (5.8 km).

Does Quality Inn Old Saybrook - Westbrook have a pool?

Quality Inn Old Saybrook - Westbrook has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

Is Quality Inn Old Saybrook - Westbrook family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn Old Saybrook - Westbrook is a hit with families.

Does Quality Inn Old Saybrook - Westbrook serve breakfast?

Yeah, our visitors quite like the free buffet breakfast here! Served daily between 7 AM and 10 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Quality Inn Old Saybrook - Westbrook?

No, Quality Inn Old Saybrook - Westbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn Old Saybrook - Westbrook?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Quality Inn Old Saybrook - Westbrook?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn Old Saybrook - Westbrook?

No, only service animals are allowed.

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 1004 reviews" "
Rating 8 - Good. 350 out of 1004 reviews" "
Rating 6 - Okay. 206 out of 1004 reviews" "
Rating 4 - Poor. 89 out of 1004 reviews" "
Rating 2 - Terrible. 57 out of 1004 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

William

Travelled with family
Room was clean and overall hotel good.
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Bathroom was absolutely disgusting. Shower area was moldy, and falling apart.
Stayed 1 night in Oct 2024

8/10 Good

Ernestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin did not go well, but the staff made it better
Stayed 1 night in Oct 2024

10/10 Excellent

mary

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Non WiFi no plug for iPhone charger
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I understand that the staff has to get the rooms ready for guests but if check in is at 3:00 your room should be ready to go by then not after 3:00. But the room was clean and the bed was comfy so I enjoyed my stay
Stayed 1 night in Oct 2024

10/10 Excellent

harrilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to the freeway. Not far from downtown Old Saybrook.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible,
Stayed 1 night in Oct 2024

10/10 Excellent

Maxin and dawn

Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked queen beds and got full. Front desk was very dismissive and argued they were not full size. I measured the mattress and they were 6 inches short of a queen size. Front desk admitted lots of people complain but when purchased they were told they were queen. I pd for a queen got mattress that measured 4’6” width.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Indoor pool. Clean and comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in disaster
Check in was a disaster. They refused to let anyone check in before 3pm. There were multiple wedding parties so at 2:59pm there were 30 people trying to check in at once. It was awful. Not sure who calls the shots around here but they need to review their check in procedure.
Stayed 1 night in Oct 2024

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremiah

Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with group
Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

David, Rocky Hill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells very musty. They need to overhaul the ventilation and take care of the mold.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Staff & service
Older property. Worth the price we paid
Stayed 2 nights in Oct 2024

8/10 Good

Maggie Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property was a bit outdated, the facility was clean and the pool was immaculate. The help at the front desk was prompt and friendly. The only complaints we had was the beds were a bit hard and the halls smelled a tad musty.
Stayed 1 night in Oct 2024

2/10 Terrible

Ann Marie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was great, the rest horrible!
The place smelled horrible as soon as you walked into the lobby, teh bathroom I was in looked like Mold was on the ceiling, because there was no exhaust fan. I would never stay again. Even for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry, Pembroke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read the property reviews before arriving. They weren’t great, so I was a bit worried. All in all, though, we did not find any concerns. Updates would be a bonus for sure. The lobby did have a musty smell, but nowhere else that we went in the building. The breakfast was easy and good. Our room was very clean and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Pamela L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to stay.
Not ritzy, but fine for our weekend in town, had everything we needed, convenient to the highway. Breakfast was good, room was clean, everyone was friendly & helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Business traveller
Liked: Amenities
I stayed for 3 nights and never received any housekeeping service. I had to make my bed and reuse towels. Additionally, EVERY time I tried to enter my room, my key didn't work. I had to walk down to the front desk 7 or 8 times during my stay to have my key reactivated (a 10 min. process). My key was placed in the console of my truck, so it wasn't demagnetized.
Stayed 3 nights in Sep 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

M

Business traveller
Liked: Cleanliness, staff & service
It has seen better days… needs a rehab but it sufficed for my trip which was just!!a place to sleep. Tried watching TV for several hours before bed and I couldn’t even watch the INFERIOR TV and antiquated service of about 10 channels that I didn’t even recognize! The TV was about 34” very small to see from the bed. Carpets were dirty . On a positive note the front desk staff was friendly and helpful.
Stayed 2 nights in Sep 2024