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Mercure Chur City West

4.0 star property
Pet-friendly hotel connected to a shopping centre in Chur with a 24-hour health club
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Chur City West

Premium bedding, down duvets, pillow-top beds, free minibar
Exterior
Breakfast, lunch, dinner served; regional cuisine, al fresco dining
Fitness facility
Comfort Room, 2 Single Beds | Bathroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is AU$288
includes taxes & fees
7 Dec - 8 Dec

Explore the area

Map
Comercialstrasse 32, Chur, GR, 7000
  • Bowling Rock 'n' Bowl
    5 min walk
  • Chur-Brambuesch Gondola
    19 min walk
  • Arcas Square
    2 min drive
  • St. Moritz (SMV-Samedan)
    87 min drive

Room options

Deluxe Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, View, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, View, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 1 Double Bed, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
ibis Chur
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very good, (627)
The price is AU$238
for 1 night
includes taxes & fees
20 Nov - 21 Nov
ibis Chur

About the area

Chur

You'll be connected to a shopping centre at Mercure Chur City West, and within a 20-minute stroll of Chur-Brambuesch Gondola and Bowling Rock 'n' Bowl. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Towers City West Rest., serves regional cuisine and is open for breakfast, lunch and dinner. 3444 square feet (320 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this 4-property class Chur hotel you'll find Flims Laax Falera Ski Resort.

What's nearby

  • Chur-Brambuesch Gondola - 19 min walk
  • St. Martinsplatz Square - 2 min drive
  • Rhyetian Railway Building - 2 min drive
  • Rathaus - 3 min drive
  • Kanzeli-Brambuesch Ski Lift - 13 min drive

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Italy 1901 - ‬14 min walk
  • ‪Gusto Pizzeria - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Mercure Chur City West

Pet-friendly hotel connected to a shopping centre in Chur with a 24-hour health club
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3444 square feet (320 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at the business-friendly Mercure Chur City West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chur hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 2012
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Corner/local shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Chur City West offers 49 accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 24 for adults and from CHF 10 for children
  • Covered self-parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

What is the cancellation policy at Mercure Chur City West?

Mercure Chur City West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Chur City West?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Chur City West on 7 Dec 2024 start from AU$278.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Chur City West?

Yep, Mercure Chur City West has a covered self car park with in/out privileges for CHF 15 per day. Onsite parking is limited.

What makes Mercure Chur City West a romantic place to stay?

Al fresco dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Mercure Chur City West.

Is Mercure Chur City West family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Mercure Chur City West is a hit with families.

Does Mercure Chur City West serve breakfast?

You bet, buffet breakfast is on offer weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Chur City West?

No, Mercure Chur City West does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Chur City West?

Yep, they've got a lounge bar and an onsite restaurant that serves regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Chur City West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Chur City West?

Furry friends are welcome at Mercure Chur City West, with food and water bowls on offer.

Mercure Chur City West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 289 reviews" "
Rating 8 - Good. 116 out of 289 reviews" "
Rating 6 - Okay. 8 out of 289 reviews" "
Rating 4 - Poor. 3 out of 289 reviews" "
Rating 2 - Terrible. 5 out of 289 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Armaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2024

8/10 Good

Lutfinisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easily accessible!
Stayed 2 nights in Jun 2024

10/10 Excellent

Samir

Stayed 1 night in Jun 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and staff were very friendly and helpful. Front desk employees all spoke English. My only issue was I was lead to believe that the hotel was next to the train station and in walking distance. 30 minute walk with luggage is really not doable. Yet the hotel provided us with free bus tickets which were great for getting around the city
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular and the concierge was very helpful. There weren’t many options for dining on Sundays.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christine, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent. The rooms. The Service. Everything was outstanding. I would highly recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great! (we purchased the mountain view), but personally I don’t think the room was much to rave about. The area itself is very expensive so be prepared to spend 100CHF for any meal. The staff were wonderful, but one night was the right amount for us.
Stayed 1 night in Jan 2024

10/10 Excellent

Tomas, Cairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new modern hotel and easy to get around with the bus stop just in front.
Stayed 1 night in Jan 2024

10/10 Excellent

Xiaoning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and bright with large glass windows. Front desk was very helpful and proximity to shopping made misc travel needs easy. While outside the city center a 6 min bus to downtown / city center, makes things manageable without a car. Overall a pleasant experience would recommend for those looking to recover from extended travel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with great views of the mountains!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked 2 rooms at the Mercure City west in Chur, in one of the rooms the comforter had blood stains, this was very unpleasant, the rooms were large and comfortable but not clean, the pillows were not comfortable and the breakfast was very bad, the front desk was not friendly and unapologetic when we told them about the blood stains on the comforter.The people in this city is very rude. We do not recommend this Mercure Hotel in Chur, we have stayed in several Mercure Hotels and they have been good, unfortunately not this one.
Stayed 1 night in Jun 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Quality Chur stay
Excellent quality accommodation for our short stay in Chur. Even though not in the old town, we could have used the complementary bus pass to travel in if we had had more time. Views from 9th floor rooms amazing.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not sure how this is a 4 star hotel.
I’m not sure how this hotel got a 4 star rating. This makes me thankful we didn’t opt for 2 or 3. Wonder how bad those would have been? The staff is stellar and friendly. The hotel itself is subpar. Pictures show room in disrepair and they were painting in the gym and hallways. They should have really closed this floor because of all of the remodeling going on. Pictures on website are certainly a stretch for what you’re actually getting. Breakfast was good enough but in hindsight we would have just gone to Burger King and saved a bunch of $. Little control of the room air and considering we were in the Swiss Alps, we were sweating all night. Not good at all!
Something had been pulled off the back of the door.
Supposed to be a makeup mirror here I think
Painting everywhere
Stayed 1 night in Mar 2023

10/10 Excellent

Robbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean and excellent staff
Stayed 1 night in Mar 2023

8/10 Good

denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man that checked us in wasn’t very informative. We learned the next morning from a very informative young man of the amenities they offered & good directions to a place we wanted to go. The AC was very difficult to figure out (hotel should’ve had some kind of instructions, I think)
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Horrible heat left us sleepless
The hotel listed air-conditioning but the room was 26C during the night, leaving me and my wife sleepless after the night. Otherwise it's a nice hotel but we specifically chose this hotel because of the air-conditioning (not very common in Switzerland).
Stayed 1 night in Aug 2022