2/10 Terrible
Gitana W
8 Aug 2023
Disliked: Staff & service
Disappointing experience in Olivet
Granted, the hotel is a lovely old lady situated on the canal with beautiful walking trails and away from the noise of the city. The hotel advertises their restaurant, posts a remarkable menu, and indicates dining is available 7 days a week. We arrived on Sunday, July 30, late in the afternoon and were told that the restaurant was not open that evening. We enquired about others options and received very little help except being told that there was a restaurant a few buildings down the street. It was also closed. When we returned to the foyer of Pavillon Bleu, we found it empty of staff and the open dining and bar area roped off, lights out. My husband made the mistake of stepping around the rope into the main entrance and promptly set of the security alarm. Still, no one arrived. We left the property in search of dinner, but feeling guilty, return to the hotel. The alarm was off, and still, no one around. Breakfast the next morning was served in the foyer of the bar and was adequate. We found that the Hotel lacked the “hospitality” that we have experienced all over France. It was a disappointing experience to say the least.
Gitana W
Stayed 1 night in Jul 2023