4/10 Poor
Sara
Travelled with family
19 Aug 2024
Liked: Staff & service
I am a person that always looks on the bright side of things and NEVER complains but this hotel brought out the complainer in me.
I will start with the positives. The building itself was nice and clean and the breakfast that was served was fine.
The negatives: Our room was clean for the most part, there was blood on a couple pillow cases and we didn’t have any wash cloths when we arrived..my fault for not asking for any though. We must have stayed on a weekend that there were ball teams in town because There were kids running up and down the halls until very late in the morning, then just a few short hours later one of the moms was yelling down the hallway at some of the kids..again not the hotels fault. My biggest complaint was the absolute lack of parking AND you have to also pay for parking that you can’t even use..it’s absolutely absurd!! We got home late from WWE, it was POURING down rain and there were NO parking spots! I went inside to ask the front desk worker where I could park and he said right beside the building, fine so I did. I parked beside the building, went inside (it’s still POURING rain) and I said “we can park right beside the building correct” he then informs me that it’s the next parking lot over..I was absolutely pissed off! So I had to go back out in the POURING rain to move my car AGAIN. It was a terrible experience and I will NEVER stay there again!
Sara
Stayed 2 nights in Jul 2024