See all properties
Save

Sheraton Birmingham Hotel

3.5 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Sheraton Birmingham Hotel

Exterior
Pillow-top beds, in-room safe, desk, iron/ironing board
Restaurant
Meeting facility
Children's activities

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Gym
  • Parking available
  • Laundry
The current price is AU$358
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
2101 Richard Arrington Jr Blvd N, Birmingham, AL, 35203
  • Birmingham Jefferson Convention Complex
    ‪1 min walk‬
  • University of Alabama at Birmingham
    ‪3 min drive‬
  • UAB Hospital
    ‪3 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪14 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 116 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Sofa bed - twin
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Exterior

Holiday Inn Express Hotel & Suites Birmingham - Inverness by IHG

Birmingham
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.1 out of 5, Very good, 718 reviews
The price is AU$187
includes taxes & fees
6 Apr - 7 Apr
Holiday Inn Express Hotel & Suites Birmingham - Inverness by IHG

About the area

Birmingham

Sheraton Birmingham Hotel puts you in the heart of Birmingham, within steps of Birmingham Jefferson Convention Complex and Alabama Sports Hall of Fame. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a conference centre, a 24-hour business centre and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 3.5-property class Druid Hills hotel include University of Alabama at Birmingham and UAB Hospital.

What's nearby

  • Birmingham Jefferson Convention Complex - 1 min walk - 0.1 km
  • Birmingham Museum of Art - 4 min walk - 0.4 km
  • Alabama Theater - 15 min walk - 1.3 km
  • University of Alabama at Birmingham - 3 min drive - 2.5 km
  • UAB Hospital - 3 min drive - 2.7 km

Getting around

  • Birmingham Station - 19 min walk
  • Birmingham International Airport (BHM) - 14 min drive

Restaurants

  • ‪Eugene's Hot Chicken - ‬4 min walk
  • ‪Fife's Restaurant - ‬14 min walk
  • ‪The Southern Kitchen & Bar - ‬5 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Gus's Hot Dogs - ‬13 min walk

About this property

Sheraton Birmingham Hotel

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 34 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 382909 square feet (35573 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Birmingham Hotel. For a fee, parking is available.

This 3.5-star Birmingham hotel is smoke free.

  • 1 building
  • 757 guestrooms or units
  • 17 levels
  • 382909 sq ft of conference space
  • 35573 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Birmingham Hotel offers 757 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Birmingham hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi, Spanish

Similar properties

Exterior

Hampton Inn & Suites Birmingham-Downtown-Tutwiler

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,080 reviews
The price is AU$226
includes taxes & fees
13 Apr - 14 Apr
Hampton Inn & Suites Birmingham-Downtown-Tutwiler

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 29 per night; includes in/out privileges)
  • Covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 34 meeting rooms
  • Computer station
  • Conference centre (382,909 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Grab bar near toilet
  • Lift (152 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 35 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.95 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Covered self-parking fee: USD 29.00 per night (in/out privileges)
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Sheraton
Sheraton Birmingham
Sheraton Hotel Birmingham
Sheraton Birmingham Hotel Birmingham
Sheraton Birmingham Hotel
Sheraton Birmingham
Sheraton Birmingham Hotel Hotel
Sheraton Birmingham Hotel Birmingham
Sheraton Birmingham Hotel Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Sheraton Birmingham Hotel?

Sheraton Birmingham Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Birmingham Hotel?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton Birmingham Hotel on 20 Apr 2025 start from AU$358.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Birmingham Hotel?

Yep, Sheraton Birmingham Hotel has a covered self car park with in/out privileges for USD 29.00 per night.

What makes Sheraton Birmingham Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Birmingham Hotel.

Is Sheraton Birmingham Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Birmingham Hotel is a hit with families.

Does Sheraton Birmingham Hotel serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Birmingham Hotel?

No, Sheraton Birmingham Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Birmingham Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Birmingham Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Birmingham Hotel?

Cats and dogs are welcome at Sheraton Birmingham Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 16 kg per pet.

Sheraton Birmingham Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 981 reviews
Rating 8 - Good. 266 out of 981 reviews
Rating 6 - Okay. 161 out of 981 reviews
Rating 4 - Poor. 103 out of 981 reviews
Rating 2 - Terrible. 75 out of 981 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Dec 2024

6/10 Okay

Charlanda

Liked: Staff & service
There isn't alot of property out of the parking deck.
Stayed 1 night in Dec 2024

8/10 Good

Beth

Liked: Property conditions & facilities
No real dining options but very convenient to the stadium.
Stayed 1 night in Dec 2024

10/10 Excellent

emerald

Disliked: Amenities, property conditions & facilities
Holes in sheets and should be replaced. Toilet was broken and should be replace. A lot of money was spent on this stay, more attention should be paid.
Stayed 2 nights in Dec 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place and we enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Reggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This 5 Star hotel went to Zero stars and back to 5 Stars thanks to the nice lady at the Registration Center. NO HOT WATER! The hotel was full because of the Birmingham Bowl and the hot water supply was overloaded. She gave us 2 free vouchers for the breakfast buffet. So the shower was cold, but the breakfast was delicious! Life happens, we will be back.
Stayed 1 night in Dec 2024

4/10 Poor

Lawyer

Stayed 1 night in Dec 2024

4/10 Poor

Dixie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beware. Under renovation. No restaurant.
Hotels.com site did not have alert that hotel is under construction. There is no restaurant and a temporary very limited tiny bar. The entrance is in a different location due to construction.
Stayed 1 night in Dec 2024

10/10 Excellent

elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business and Concert
Short overnight business trip combined with attending the TSO concert.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
We had booked a double room, when we got there we got a non renovated room that was not what we were expecting and not worth 270 a night. The beds were hard, it was very outdated, not the cleanest. We asked the front was there anyway they could accommodate us to a renovated room and they did so that was very kind of them.
Stayed 2 nights in Dec 2024

6/10 Okay

Jeremy

-
Stayed 2 nights in Dec 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and proficient when I inquired about special accommodations.
Stayed 1 night in Nov 2024

2/10 Terrible

Douglas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Cortney

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Room comfort
Not Prepared
The hotel is next to a concert venue and they were not prepared for the volume of people checking in before the concert - we waited in a very long line for over an hour to check in. Our reservation was for one king bed, but we were given two double beds. The room could have been cleaner. The beds were not covered well - no bed skirts or anything to cover the bottom of the beds or block the view under the beds. No valet parking was available at check in and due to renovations we were unable to enter the hotel through the normal entrance. We were directed to the parking garage to enter the hotel for check in.
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location
Great location, easy walk to BBJJ and restaurants. Friendly staff. Clean areas. The room itself made it not comfortable. The AC would not get below 73° even if the thermostat was set to 68° (the lowest allowed setting). The room was hot & humid & laying on top of the covers while sweating was not conducive to sleep. Also, take your own pillows.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness
Check in took forever but they were fully staffed at thebfront desk so I think they just got hit with a lot of people at once. The room was very dark...minimal lighting. Carpet was frayed and galling apart. Using the akywalk from the hotel to the convention center was great. Easy security and ticket scanning to get into the event. Valet was horrible. Took forever to get car checked in...was very backed up. Then when we requested the car for pick up, it was a headache. Waited 20 minutes only to find out the employee was asleep in his vehicle across the street. Dont recommend the valet. Pay to park yourself
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth it for the price
Called to check in early and was told I could. Got to the hotel and had to wait an hour to check in (after 4) and my room still wasn’t ready. When I showered the conditioner was empty. I called the front desk and they were rude
Stayed 1 night in Nov 2024