Best Western Plus Universal Inn

2.5 star property
Hotel with free breakfast, near Universal Orlando Resort
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Universal Inn

Outdoor pool, pool loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included
The price is AU$163
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
5618 Vineland Rd, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪11 min walk‬
  • Orlando International Premium Outlets
    ‪18 min walk‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Orlando

At Best Western Plus Universal Inn you'll be within a 20-minute stroll of Universal Orlando Resort and Orlando International Premium Outlets. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. .With a stay at this Florida Center hotel, you'll be 1.8 km (1.1 mi) from Universal Studios Florida and 2.8 km (1.7 mi) from The Wizarding World of Harry Potter™.

What's nearby

  • Universal Orlando Resort - 11 min walk
  • Orlando International Premium Outlets - 18 min walk
  • Universal CityWalk - 3 min drive
  • The Wizarding World of Harry Potter™ - 3 min drive
  • Universal Studios Florida - 3 min drive

Getting around

  • Church Street Station - 14 min drive
  • Orlando Station - 16 min drive
  • Orlando International Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Miller's Ale House - Orlando Kirkman - ‬1 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Five Guys - ‬4 min drive

About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Plus Universal Inn offers 70 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Frequently asked questions

Is parking available at Best Western Plus Universal Inn?

Yep, Best Western Plus Universal Inn has a free self car park.

How much does it cost to stay at Best Western Plus Universal Inn?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Universal Inn on 3 Feb 2025 start from AU$163.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Universal Inn have a pool?

Best Western Plus Universal Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western Plus Universal Inn family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Universal Inn is a hit with families.

Does Best Western Plus Universal Inn serve breakfast?

You bet, our travelers give high marks to the free full brekkie here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Plus Universal Inn?

No, Best Western Plus Universal Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Universal Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Universal Inn?

No, only service animals are allowed.

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1006 reviews" "
Rating 8 - Good. 294 out of 1006 reviews" "
Rating 6 - Okay. 140 out of 1006 reviews" "
Rating 4 - Poor. 54 out of 1006 reviews" "
Rating 2 - Terrible. 53 out of 1006 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robin, Jonesboro

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent the staff was nice and courteous and the breakfast is prepared with someone's love and patience when I went to get a bite, I was impressed with the attention and purpose
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Travelled with group
Liked: Room comfort
Not the “Best” Best Western
Room looked dirty and had an awful smell, like urine covered up with chemical cleaners. I’ve stayed at best western plus many times, this is one I wouldn’t stay at again. The breakfast, and the distance to universal was the only real upside.
Stayed 1 night in Oct 2024

10/10 Excellent

Yosbel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest for families
Stayed 1 night in Oct 2024

2/10 Terrible

Buck Benzson

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

aramis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
It was really worry and clean. My only issue was finding parking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ernesto

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
What can you expect from a Best Western in Orlando
Ok for a night.
Stayed 1 night in Oct 2024

2/10 Terrible

Purnima

Stayed 1 night in Sep 2024

2/10 Terrible

Tamera

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had issues in our room of a moldy shower head. We complained several times and it was fixed the day before check out. The room itself smelled of mold. The manager never came out to talk to us ridiculous
Stayed 3 nights in Oct 2024

6/10 Okay

mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Was okay. Great location but I do realize that the area was hit by a hurricane a couple days before. so over looking the dirty areas. Food was mediocre cold eggs and dried up sausage links. Shuttle only went once to universal and only one return trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Owen, Pointe-claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!
Stayed 1 night in Oct 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled horrible like mold and mildew definitely from the carpet and AC. The bathroom door got stuck and my son couldn't get out. AC wasn't cold enough. Toilet was dirty and had a pubic hair on the seat. TV was buffering no clear picture. Phone in room wasn't working. The front desk was no help at all. The man working at the front desk said he wanted to cancel our reservation but we were like and then where do we go at 7 pm. We asked to move rooms and he said no. I said can you check before you say no. Then he said were sold out. He was not willing to help in anyway. He then said there's no housekeeping either so basically we had to clean it ourselves. I had to get clorox wipes to wipe down the entire room and purchased deodorizer for the horrible smell. WOULD NEVER STAY HERE AGAIN, ONE NIGHT WAS BAD ENOUGH!
Stayed 1 night in Oct 2024

6/10 Okay

ashley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
it was a great stay! just stayed for a weekend trip for halloween horror nights! only sad thing is there were ants!! other than that it was a good hotel + room!
Stayed 2 nights in Oct 2024

2/10 Terrible

Kandace

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Hotel staff was nice and helpful when we needed to extend our stay a night due to changes in our trip because of Milton. The breakdown was good, and the room was clean. We had a room on the first floor and worried about noise from the lobby, but we never heard anything outside our room. This is the second time staying at this hotel, and we will stay again. It is also super convenient for walking to restaurants and Universal Studios.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a roach in the bathroom room and spider crawling on the ceiling. When we got to the room the carpet was soaked. AC would turn on and off every 2 mins. At 5 AM there was someone building furniture in front of our door and there were bangs on our door. When I opened the door boxes came falling in. He was using our door to lean the boxes on. When I spoke to front desk about it all we were told was oh I’m sorry. Anything else? I will not stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Rosa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We found a dead ant on our bed, the corridors smelled like mold, the shower head had visible mold on it & you could see the rust on the pipes under the bathroom sink. Had to go to the front desk to activate the key card twice because it stopped working. Breakfast was ok. Location was great. Staff was nice. Will not be staying here again & wouldnt recommend anyone to due to the lack of cleanliness that should be a basic requirement
Stayed 5 nights in Sep 2024

4/10 Poor

Memphis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only giving this a two-star rating due to two separate instances on the same day where staff came knocking on our door and attempted to enter our room while we were there. At no time did the front desk ever tell us during check-in than any sort of Maintenance or anything had to be done during our stay and that they needed to have access to our room or even permission to enter while we were there or even when we were gone. THIS IS ABSOLUTELY UNACCEPTABLE!! The first attempt we made it to the door and time before we heard them attempting to enter our room. The second time we were dead asleep and I barely made it to the door to answer. Had to hide behind it as I was not dressed properly. Again, I managed to get to the door before they attempted to open our room. If this hotel has the habit of letting their staff just enter a guest's room without prior authorization or letting them know, this is wrong. After this incident I did not a safe here or feel like like the hotel treated their guests with respect and courtesy.
Stayed 2 nights in Sep 2024

8/10 Good

Kennerth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok just needs an upgrade and maybe an air freshner.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Close to family
Stayed 4 nights in Sep 2024

6/10 Okay

Rosenique

Travelled with family
NA
Stayed 7 nights in Sep 2024

6/10 Okay

Rosenique

Travelled with family
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Stayed 1 night in Sep 2024