Courtyard by Marriott Lake Buena Vista at Vista Centre

4.0 star property
Family-friendly hotel with 2 outdoor pools and 24-hour fitness centre

Photo gallery for Courtyard by Marriott Lake Buena Vista at Vista Centre

2 outdoor pools, open 6:00 AM to 11:00 PM, pool cabanas (surcharge)
Room, 2 Queen Beds, Non Smoking, Balcony
Lounge
Point of interest
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • Bar
The current price is AU$171
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
8501 Palm Pkwy, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility/Hearing Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Pool View (Patio)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Outdoor play area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Outdoor play area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility Accessible, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

A family-friendly stay in the heart of Orlando awaits you at Courtyard by Marriott Lake Buena Vista at Vista Centre. You'll be 2.7 km (1.7 mi) from Disney Springs™ and 3.4 km (2.1 mi) from Orlando Vineland Premium Outlets. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and a 24-hour gym. .Oasis Patio & Lounge is the hotel's own bar. Enjoy the gym, waterslide, pool cabanas and pool loungers. 12141 square feet (1128 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Places within a 15-minute drive of this 4-property class Orlando hotel include Orange County Convention Center and ESPN Wide World of Sports Complex.

What's nearby

  • Disney Springs™ - 4 min drive - 2.8 km
  • Orlando Vineland Premium Outlets - 4 min drive - 3.6 km
  • Orange County Convention Center - 7 min drive - 6.6 km
  • SeaWorld® Orlando - 8 min drive - 6.2 km
  • Epcot® - 13 min drive - 10.9 km

Getting around

  • Orlando Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 19 min drive

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Giordano's - ‬10 min walk
  • ‪Sofrito Latin Cafe - ‬2 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬10 min walk

About this property

Courtyard by Marriott Lake Buena Vista at Vista Centre

Family-friendly hotel with 2 outdoor pools and 24-hour fitness centre
As a guest of Courtyard by Marriott Lake Buena Vista at Vista Centre, you'll find 2 outdoor swimming pools, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 12141 square feet (1128 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Courtyard by Marriott Lake Buena Vista at Vista Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Orlando hotel is smoke free.

  • 308 guestrooms or units
  • 3 levels
  • 12141 sq ft of conference space
  • 1128 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Courtyard by Marriott Lake Buena Vista at Vista Centre offers 308 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with cable channels, first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Secured parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 14.95 for adults and USD 10.65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oasis Patio & Lounge
  • Sunrise Restaurant
  • The Blend ft. Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free theme park shuttle
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,141 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • First-run films
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges USD 20 for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day
  • Destination fee: USD 10.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 for adults and from USD 10.65 for children
  • Secured self-parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Lake Buena Vista Vista Centre Hotel
Courtyard Marriott Lake Buena Vista Vista Centre
Courtyard by Marriott Lake Buena Vista at Vista Centre Hotel
Courtyard by Marriott Lake Buena Vista at Vista Centre Orlando

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Lake Buena Vista at Vista Centre?

Courtyard by Marriott Lake Buena Vista at Vista Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Lake Buena Vista at Vista Centre?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Lake Buena Vista at Vista Centre on 10 Apr 2025 start from AU$154.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Lake Buena Vista at Vista Centre?

Yep, Courtyard by Marriott Lake Buena Vista at Vista Centre has a secured self car park with in/out privileges for USD 25 per day. Onsite parking is limited.

Does Courtyard by Marriott Lake Buena Vista at Vista Centre have a pool?

Yep, and guests love it! Courtyard by Marriott Lake Buena Vista at Vista Centre has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

Does Courtyard by Marriott Lake Buena Vista at Vista Centre have a waterslide?

Yep, this property has a waterslide!

What makes Courtyard by Marriott Lake Buena Vista at Vista Centre a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Lake Buena Vista at Vista Centre.

Is Courtyard by Marriott Lake Buena Vista at Vista Centre family-friendly?

You bet! With amenities such as 2 outdoor pools and a waterslide, as well as highchairs in the guestrooms, it's no surprise that Courtyard by Marriott Lake Buena Vista at Vista Centre is a hit with families.

Does Courtyard by Marriott Lake Buena Vista at Vista Centre serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Courtyard by Marriott Lake Buena Vista at Vista Centre?

No, Courtyard by Marriott Lake Buena Vista at Vista Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Lake Buena Vista at Vista Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Lake Buena Vista at Vista Centre?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard by Marriott Lake Buena Vista at Vista Centre?

No, only service animals are allowed.

Courtyard by Marriott Lake Buena Vista at Vista Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 609 out of 1191 reviews
Rating 8 - Good. 269 out of 1191 reviews
Rating 6 - Okay. 137 out of 1191 reviews
Rating 4 - Poor. 89 out of 1191 reviews
Rating 2 - Terrible. 87 out of 1191 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but the breakfast.
Stayed 2 nights in Jan 2025

6/10 Okay

Joela

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This entire place is infested with mold. Smelled like mold the entire time. Pullout couch was flimsy and should be replaced. Not appropriate. Might as well sleep on an Air mattress. Poor customer service. Smells like weed outside the room. Place is run down. Room is way smaller that pictures show.
Stayed 7 nights in Dec 2024

10/10 Excellent

Annette M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Malena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel did not have the room we suite we paid for and stuffed out entire family in one king room. The maid service was terrible, they failed to leave any towels after cleaning. The last day the we returned and the room wasn’t even cleaned. Overall a terrible experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amy, Tallahassee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - no complaints!
Stayed 1 night in Dec 2024

10/10 Excellent

miguel a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place
Stayed 1 night in Jan 2025

4/10 Poor

Chantal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for a room with a king size bed Upon checking in they said they didn’t have any and got double bed Starbucks was advised, no Starbucks Breakfast was mediocre
Stayed 2 nights in Dec 2024

8/10 Good

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Florida is hot we all need water and the complimentary water container was empty most of the time.
Stayed 1 night in Dec 2024

10/10 Excellent

Jean Francois

Stayed 4 nights in Dec 2024

4/10 Poor

Ekaterina

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large big room but wish the keys were working better. Also big line for breakfast but overall very good stay . Will come again
Stayed 1 night in Dec 2024

10/10 Excellent

Dolphin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Dany

Travelled with family and small children
I had a disappointing stay at this hotel. The cleanliness was a major issue—ants were everywhere in my room. The check-in process was also frustrating. The staff were unprofessional and failed to provide important details about my stay. I only received the $10 dining coupons after I saw another guest with them and asked about it. The elevator was out of order for my entire stay, but it felt like an excuse to keep guests from using the pool and stepping in the elevator, as the "out of order" sign seemed suspicious. On top of that, the family in the room next to mine was extremely loud, making it difficult for me to sleep. The parking fees were outrageous, with a $153 charge for four nights, including a "destination fee" that wasn't explained. Given that I arrived late the first night, the price felt excessive. Overall, this was a bad experience, and I wouldn’t recommend staying here.
Stayed 4 nights in Dec 2024

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness
Our experience wasn’t exactly what we expected. We had 3 main issues with were: - lack of staff and food during breakfast ( the restaurant was total chaos); - the door key would take like 3 minutes to open the door and it was very cold outside, the problem continued even after we took the keys to the front desk to be checked; - we asked for an extra blanket and we had to call 3 times before they could bring it in, we were awake waiting until 11:30 pm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

alice

Stayed 3 nights in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Jianing

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristen

Stayed 4 nights in Dec 2024

2/10 Terrible

Cyntree

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There was a roach in the refrigerator and was told housekeeping would come clean the room and they never came. I spoke with a manager & she stated it would be some compensation and that wasn’t true either
Stayed 3 nights in Dec 2024

10/10 Excellent

Nahir, GUAYNABO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area
Stayed 3 nights in Dec 2024

6/10 Okay

Felicia

Travelled with family
Liked: Amenities, property conditions & facilities
This property is OK. The beds were comfy. They’re small restaurant and a little café like Starbucks. The breakfast is not great. I wouldn’t spend $18 on it although you do get a $10 card per day to use. The staff was overwhelmed and nobody ever answered the guest services phone in the three days that I was there. The doors were not closing or locking properly. They were all getting stuck. The shuttle is literally once a day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose at front desk was great , room was spacious and clean. They did make beds daily but not really restock or clean. Mins from Disney an a lot of eating options
Stayed 3 nights in Dec 2024