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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property
Mediterranean hotel with fitness centre and 24-hour front desk

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Outdoor pool, pool loungers
Exterior
Point of interest
Exterior
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$185
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • Epcot®
    ‪11 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (Selected at Check in)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Resort view

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the area

Orlando

At Crowne Plaza Orlando - Lake Buena Vista by IHG you'll be 2.7 km (1.7 mi) from Disney Springs™ and 3.4 km (2.1 mi) from Orlando Vineland Premium Outlets. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and a conference centre. .The restaurant, H Street Grille & Lounge, is open for breakfast, lunch and dinner. Enjoy the gym, waterslide and pool loungers. 1807 square feet (168 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a microwave in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .This 4-property class Orlando hotel is 3.6 km (2.2 mi) from Walt Disney World® Resort and 4.5 km (2.8 mi) from Disney's Typhoon Lagoon Water Park.

What's nearby

  • Disney Springs™ - 4 min drive - 2.9 km
  • Orlando Vineland Premium Outlets - 4 min drive - 3.7 km
  • SeaWorld® Orlando - 6 min drive - 5.6 km
  • Orange County Convention Center - 7 min drive - 6.6 km
  • Epcot® - 11 min drive - 9.0 km

Getting around

  • Orlando Station - 26 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • ‪Miller's Ale House - ‬9 min walk
  • ‪Giordano's - ‬11 min walk
  • ‪Sofrito Latin Cafe - ‬3 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬11 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with fitness centre and 24-hour front desk
Crowne Plaza Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 7 levels
  • 1807 sq ft of conference space
  • 168 sq. m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 3,282 reviews
The price is AU$213
includes taxes & fees
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Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Frequently asked questions

What is the cancellation policy at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Crowne Plaza Orlando - Lake Buena Vista by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Orlando - Lake Buena Vista by IHG?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Lake Buena Vista by IHG on 30 Mar 2025 start from AU$148.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yep, Crowne Plaza Orlando - Lake Buena Vista by IHG has a self car park for USD 10.00 per night.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG have a pool?

Crowne Plaza Orlando - Lake Buena Vista by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG have a waterslide?

Yep, this property has a waterslide!

Is Crowne Plaza Orlando - Lake Buena Vista by IHG family-friendly?

You bet! With amenities such as a waterslide and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Orlando - Lake Buena Vista by IHG is a hit with families.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Orlando - Lake Buena Vista by IHG?

No, Crowne Plaza Orlando - Lake Buena Vista by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yep, you can grab a meal at Crowne Plaza Orlando - Lake Buena Vista by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 409 out of 1098 reviews
Rating 8 - Good. 286 out of 1098 reviews
Rating 6 - Okay. 174 out of 1098 reviews
Rating 4 - Poor. 115 out of 1098 reviews
Rating 2 - Terrible. 114 out of 1098 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 1 night in Dec 2024

2/10 Terrible

Alexandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was over charged for my stay . I paid cash and my card was charged as well , the room had no microwave , the refrigerator was hot not cold , the ice machine was broken and I had to go to the 7th floor to get ice , the faculty did not help with any of my issues or concerns . When I went back to get a refund they told me it would be instantly but it took 3-5 business days , this was the worst trip of my life
Stayed 2 nights in Dec 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when traveling with pets. Pool area is lackluster but rooms are nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was a great stay. Close to shopping and restaurants and Disney. There are Jack and Jill doors. There was no noise cancellation walls at all.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

KIM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked in on Friday and stayed on the 5th floor. The bathroom had some dirt and things were moved about but my daughter had gone in before so I hadn’t the opportunity to check the area so I assumed she was the culprit. There was NO hit water and NO water pressure. We checked out Sat. morning to meet up with our group. We then checked back in and were assigned to a new room. There was a sanitary seal on the toilet and the complimentary soap/shampoos were in place as well as a spare toothpaste & toothbrush. At this point I ask my daughter and she confirmed our first room did not have any of these things. Our room hadn’t been cleaned. The dirt on the floor was from before! Ekkk! Also, they do offer LIMITED transportation to the park / Disney Springs and I do mean LIMITED. There is a parking fee.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with partner
the location
Stayed 3 nights in Dec 2024

8/10 Good

Kirsten Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and comfortable room, beds big and got a great nights sleep. Made use of the gym facility, it had a good selection of equipment. Staff very friendly
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the same standard as Hilton CP in the UK
Not sure where to start, from finding hair in our towels on daily basis to toiletries and cups not being replaced daily. The only staff that spoke English were at the reception, the reception staff were helpful but did looked puzzled when asked for cups and toiletries and clean towels. We had a day when room was not cleaned even though we have requested the room to be cleaned. Strong smell of pot smoking in corridors, lifts, outside the hotel, guests arguing all night and dogs barking. The parking smelled of urine and people used it as a dump site, we saw a TV being left in the parking as well as urine bottles. The only thing the hotel has going for is the location, it is 5 minutes away from Disney Springs and about 15 minutes away from outlet shopping centre. For British travellers this is rated as a 4 star Hilton Crowne Plaza, however it is nothing like the standard of Hilton Crowne Plaza in the UK.
Stayed 15 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn, Riverview

My stay over was only for one night for Black Friday shopping.. the area has a lot of dine out options, complimentary drinks from bar was offered but did not redeem it..e location is nice however the hotel within can use some upgrades especially the halls and shower area. On a positive note slept well.
Stayed 1 night in Nov 2024

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Domonique

Stayed 4 nights in Nov 2024

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Stayed 3 nights in Nov 2024

6/10 Okay

tanya

Liked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Lindsie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL charging “resort” fees
Be careful! They will charge you extra fees noted when you book the reservation. When I booked and paid in full, it was noted that I would only be charged $10 a check in for self parking. They actually charged me $22.50 for a resort fee. This is a HOTEL not a resort, and a run down hotel at that. I felt icky the whole time I was in the room. You could barely open the balcony door, the room smelled moldy and was very humid (I live in FL so I know how the humidity is). There was no blow dryer in the room and only 2 wash cloths even though we had 4 people in the room. The beds were comfortable but there were stains on the sheets of my son’s bed. The carpet is black so you cant tell how filthy it is, but my kids socks were black after walking around on it. The hotel just feels dirty and they are definitely taking advantage of people charging a resort fee with no amenities other than any other basic hotel would offer. I would never stay here again, there are tons of way better options. I book this because of the price, but after the resort fee was added (and not specified prior to booking), I could have stayed somewhere much nicer for the same price. Please skip this place and find somewhere else to stay!!
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

8/10 Good

Anny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was full of hair so the water was jam in the bath. So death and cold at the bistro that is was boring to get dinner there. The persons working at this place are really nice.
Stayed 3 nights in Nov 2024

6/10 Okay

India

Travelled with partner
Liked: Staff & service
Place needs a deep cleaning rooms smell like mildew
Stayed 3 nights in Nov 2024