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DoubleTree Suites by Hilton Orlando - Disney Springs® Area

4.0 star property
Family-friendly hotel with bars/lounges and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Executive lounge
Outdoor pool, pool umbrellas
Exterior
Suite, 1 King Bed (Oversized)
LCD TV, video game console, pay films, MP3 dock

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Room service
    Room service
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry
The price is AU$233
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
2305 Hotel Plaza Blvd, Lake Buena Vista, FL, 32830
  • Disney Springs™
    18 min walk
  • Lake Bryan
    3 min drive
  • House of Blues Orlando
    4 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    22 min drive

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Sofa)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (with Sofa)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Patio

View from room

Suite, 1 Bedroom, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (with Sofa)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (with Sofa)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Patio

View from room

Suite, 2 Queen Beds, Accessible, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

View from room

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Patio

View from room

Suite, 1 Bedroom, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Patio (Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Patio (Hearing)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Oversized)

Suite, 1 King Bed (Oversized)

Suite, 1 King Bed (Oversized)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Orlando Lake Buena Vista - Disney Springs® Area

Pool
Hot tub
Kids pool
Restaurant
4.3 out of 5, Excellent, (1176)
The price is AU$338
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hilton Orlando Lake Buena Vista - Disney Springs® Area

About the area

Lake Buena Vista

A family-friendly stay in Lake Buena Vista awaits you at DoubleTree Suites by Hilton Orlando - Disney Springs® Area. Within a 30-minute stroll, you'll find Disney Springs™ and Splitsville Luxury Lanes & Dinner Lounge. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, EverGreen Cafe, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, 24-hour gym and kids' swimming pool plus access to a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 4-property class Lake Buena Vista hotel, you'll be 2.3 km (1.4 mi) from House of Blues Orlando and 3.1 km (1.9 mi) from Orlando Vineland Premium Outlets.

What's nearby

  • Disney Springs™ - 18 min walk - 1.6 km
  • Orlando Vineland Premium Outlets - 4 min drive - 3.2 km
  • House of Blues Orlando - 4 min drive - 2.5 km
  • Disney's Lake Buena Vista Golf Course - 5 min drive - 3.2 km
  • Epcot® - 12 min drive - 9.1 km

Getting around

  • Orlando Station - 18 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪Olive Garden - ‬11 min walk
  • ‪Golden Corral - ‬2 min drive
  • ‪24-Hour Mainstreet Market - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬19 min walk
  • ‪Miller's Ale House - ‬13 min walk

About this property

DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Family-friendly hotel with bars/lounges and 24-hour fitness centre
DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree Suites by Hilton Orlando - Disney Springs® Area. Parking is available for a fee.

This 4-star Lake Buena Vista hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 0 sq. m of conference space
  • Built in 1987
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers 229 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate dining areas. Beds feature premium bedding. LCD televisions come with premium cable channels, video game consoles and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lake Buena Vista hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes and telephones. Housekeeping is provided on a daily basis.

Languages

English, Filipino, French, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 23 for adults and USD 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • EverGreen Cafe

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.88 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23.00 for adults and from USD 12.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Lake Buena Vista
DoubleTree Suites Hilton Orlando Hotel Lake Buena Vista
DoubleTree Suites Hilton Orlando Lake Buena Vista
DoubleTree Suites Lake Buena Vista
DoubleTree Suites Orlando Lake Buena Vista
DoubleTree Suites by Hilton Orlando Disney Springs® Area
DoubleTree Suites by Hilton Orlando - Disney Springs® Area Hotel
DoubleTree Suites by Hilton Orlando Lake Buena Vista
DoubleTree Suites by Hilton Orlando Disney Springs® Area
DoubleTree Suites by Hilton Orlando Disney Springs™ Area
DoubleTree Suites Hilton Orlando Disney Springs® Area Resort
DoubleTree Suites Hilton Orlando Disney Springs® Area
DoubleTree Suites by Hilton Orlando Disney Springs(tm) Area

Frequently asked questions

What is the cancellation policy at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree Suites by Hilton Orlando - Disney Springs® Area on 28 Nov 2024 start from AU$193.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Yep, DoubleTree Suites by Hilton Orlando - Disney Springs® Area has a self car park with in/out privileges for USD 25.00 per day.

Are there any beaches close to DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

The closest beach to DoubleTree Suites by Hilton Orlando - Disney Springs® Area is Beachcomber Beach (8.3 km).

Does DoubleTree Suites by Hilton Orlando - Disney Springs® Area have a pool?

DoubleTree Suites by Hilton Orlando - Disney Springs® Area has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes DoubleTree Suites by Hilton Orlando - Disney Springs® Area a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree Suites by Hilton Orlando - Disney Springs® Area.

Is DoubleTree Suites by Hilton Orlando - Disney Springs® Area family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree Suites by Hilton Orlando - Disney Springs® Area is a hit with families.

Does DoubleTree Suites by Hilton Orlando - Disney Springs® Area serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

No, DoubleTree Suites by Hilton Orlando - Disney Springs® Area does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

No, only service animals are allowed.

DoubleTree Suites by Hilton Orlando - Disney Springs® Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1007 reviews" "
Rating 8 - Good. 247 out of 1007 reviews" "
Rating 6 - Okay. 127 out of 1007 reviews" "
Rating 4 - Poor. 79 out of 1007 reviews" "
Rating 2 - Terrible. 52 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Stayed 2 nights in Aug 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids meals free with adult meals was so helpful with the budget.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Room...one bedroom suite. Very comfortable and practical.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great start to our Disney vacation. I actually wish we had stayed at this hotel for the duration of our trip.
Stayed 2 nights in May 2024

10/10 Excellent

kimberly anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice. They were able to check us in early despite the fact we didn’t try to do early check in. Very accommodating. The early entry to Disney parks was a nice bonus and mainly why we chose to stay at this hotel. Despite the fact they provide a shuttle for free to any of the parks, we chose to Lyft/uber to the parks for earlier entry. Pool was nice for when we had days we wanted to rest. There was free coffee every morning. And free cookies everytime you wanted at the front desk. I recommend staying at this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Loliette, tampa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside to the property is that there isn’t anything available after 11pm.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tarak, San Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Yomarie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.. Other then paying resorts fee and for parking. I feel if we paying resorts fee parking should had been included with that, but no parking fee is separate and we were charged $25.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employee was super sweet, and our room was perfect. We were only here for a night before checking into our WDW resort. I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Romel

Liked: Cleanliness, staff & service, property conditions & facilities
Love ir
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs - mix of friendly staff and rude staff
I had a bed bug and the hotel staff were very concerned and worried. They immediately moved me to another room and said there would be an investigation by a 3rd party to inspect the room. Mind you at no point did I complain or raise a fit at all, I had just brought it to their attention while I was asking why they charged my credit card the full amount of my stay when I checked in instead of just the standard check in deposit fee. They apologized and realized there error and refund my card since I had already paid through hotels.com directly using my points. The next day the hotel manager called and said the report came back negative for bed bugs. I asked to see the report and they denied me. I said how is the report negative when I have pictures and video proof and it is clearly a bed bug and I had left one in the bath tub for you guys to see? He said idk that’s just what the report said. Nothing was done for me besides free. Breakfast for one morning. Not even the other 6 days I was there. No offer to waive any fees or a free 1-day stay at another time. Nothing.
Stayed 6 nights in Jul 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mallorie

Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Stayed 2 nights in May 2024

10/10 Excellent

Gracie

Travelled with family
Liked: Cleanliness, amenities
Everything was great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
This was great, we will definitely be back.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice but there was no full size body wash so I had to buy one which is inconvenient. I love how they give out waters for us especially after a day at the parks. They also have good transportation to the parks.
Stayed 5 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful remodel, beds were extra comfortable, and loved having the large suite. Staff was very helpful.
Stayed 5 nights in Jun 2024