Ratings based on 300 Verified Reviews
Real reviews from guests who’ve stayed
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 26 Sep. 2024 on Expedia
Excellent service
Comment from Hotel Management
28 Sep. 2024 by Joxi, Hotel Management
We love to hear that you had a great stay! Thank you for leaving a review, it is highly appreciated. We hope to see you back soon.
by A verified traveller
Posted 26 Sep. 2024 on Hotels
Well, when I first checked in, we got the room key and the hotel room had bugs in the shower then I called downstairs they told me that they can switch me to another room and then that room that the second room had roaches and the sink and then after I checked out of that room, they put me in another room and it was just finally got a room that was sort of clean but all three rooms. The bottom of the showers were not clean. They had dirt on the bottom of them so overall it was just a bad experience, I like the hotel but on this visit it was just a downhill and that is what I have to say about my stay and I had to check out to get a new hotel. Somewhere else just wasn’t pleasant for me at all and my family.
Comment from Hotel Management
29 Sep. 2024 by Morella, Hotel Management
Thank you for your candid feedback. I’m truly sorry to hear about the issues you encountered during your stay, especially regarding the cleanliness and the presence of bugs. This is not the standard we strive for, and I understand how disappointing this experience was for you and your family.I appreciate you bringing these matters to our attention, and we will address them with our housekeeping team to ensure thorough inspections and improvements. Your experience is important to us, and I hope you’ll consider giving us another chance in the future for a more pleasant stay. Thank you again for sharing your thoughts.
by A verified traveller
Posted 25 Sep. 2024 on Hotels
Comment from Hotel Management
26 Sep. 2024 by Joxi, Hotel Management
Thank you for your review! We hope you had a great stay, and we're looking forward to have you back soon.
by A verified traveller from Bradenton
Posted 25 Sep. 2024 on Expedia
Comment from Hotel Management
26 Sep. 2024 by Joxi, Hotel Management
Thank you for your review! We hope you had a great stay, and we're looking forward to have you back soon.
by A verified traveller
Posted 23 Sep. 2024 on Hotels
Comment from Hotel Management
23 Sep. 2024 by Morella, Hotel Management
we appreciate your review! we hope to see you back soon!
by A verified traveller from Kissimmee
Posted 23 Sep. 2024 on Expedia
Great place to stay and great for the location.
Comment from Hotel Management
23 Sep. 2024 by Teresa, Hotel Management
Thank you Miguel for the great review. We appreciate your time and for choosing the Element I Drive. It was a pleasure serving you. Warm Regards
by A verified traveller
Posted 23 Sep. 2024 on Expedia
Lovely
Comment from Hotel Management
23 Sep. 2024 by Teresa, Hotel Management
Hello John, Thank you so much for the great score. We look forward to your return. There is always something new to do and see in Orlando.Warm Regards
by A verified traveller
Posted 22 Sep. 2024 on Expedia
Great stay! All the facilities in the hotel are amazing, breakfast in the morning really good for a grab and go before any park or activities. We stayed in one of the loft (Suite/ apartment) and we love it, spacious, clean and with a little kitchen with all your needed items. Definitely coming back
Comment from Hotel Management
23 Sep. 2024 by Teresa, Hotel Management
Thank you Althay for sharing your experience. It was a pleasure to serve you. We want to be your Orlando home, see you soon. Safe Travels
by A verified traveller
Posted 22 Sep. 2024 on Expedia
Loved the layout of the rooms. The room darkening blinds were amazing.
Comment from Hotel Management
23 Sep. 2024 by Teresa, Hotel Management
Dear Angelia, we appreciate your taking time to rate your recent stay. We are so happy that you enjoyed your stay. Please visit us again soon
by A verified traveller
Posted 22 Sep. 2024 on Hotels
At first it was a bit complicated, because we didn't sleep at all the first night. We were in a room on the first floor, next to an access door, and every time someone came in or out the door would slam. In the morning I went to talk to the receptionist and explained the situation, and she immediately moved me to another room, asking me to wait only half an hour because the room was being cleaned. Nebraska was very helpful and readily offered to help us. From then on our stay was great, new hotel, clean and spacious rooms, very polite and courteous staff. I loved the gym and the pool too. I will stay here again, especially because of the service at the front desk.
Comment from Hotel Management
23 Sep. 2024 by Joxi, Hotel Management
Thank you for your review, we truly appreciate it! We apologize for the inconvenience on your first night, your comfort is our top priority, so we are glad that it turn out for the better and that you had a great time at our property! Thank you and Be back soon!