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Hilton Lexington/Downtown

3.5 star property
Hotel with 2 restaurants, steps from Lexington Opera House
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Lexington/Downtown

Lobby
Indoor pool, open 5:00 AM to midnight, pool loungers
Bar (on property)
Exterior
Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
369 West Vine Street, Lexington, KY, 40507
  • Lexington Convention Center
    2 min walk
  • Lexington Opera House
    3 min walk
  • Rupp Arena
    5 min walk
  • Lexington, KY (LEX-Blue Grass)
    12 min drive

Room options

View all photos for Executive Room, 1 King Bed, View, Executive Level

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, 1 King Bed, View, Executive Level

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Executive Level

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Executive Level

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 2 Queen Beds, Executive Level

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (1 King Bed)

Presidential Suite, 1 King Bed (1 King Bed) | Living area

Presidential Suite, 1 King Bed (1 King Bed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Renovated in 2020
Blackout curtains
Egyptian cotton bed sheets
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Sofa bed - double
  • 65 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Parlor)

40-inch flat-screen TV with cable channels, TV, pay films

Room, 1 King Bed with Sofa bed (Parlor)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Sofa bed - double
  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2020
Premium bedding
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency Lexington
Pool
Free airport shuttle
Parking included
Free WiFi
4.2 out of 5, Very good, (1002)
The price is AU$212
for 1 night
includes taxes & fees
26 Nov - 27 Nov
Hyatt Regency Lexington

About the area

Lexington

Hilton Lexington/Downtown puts you in the heart of Lexington, steps from Lexington Opera House and within a 10-minute stroll of Rupp Arena. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .The restaurant, Triangle Grille, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 18651 square feet (1733 square metres) of event facilities include 17 meeting rooms and a conference centre. Added amenities include a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3.5-property class Downtown Lexington hotel include Transylvania University and University of Kentucky.

What's nearby

  • Lexington Opera House - 3 min walk
  • Rupp Arena - 5 min walk
  • Transylvania University - 8 min walk
  • University of Kentucky - 12 min walk
  • The Red Mile Racetrack - 6 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 12 min drive

Restaurants

  • ‪LexLive - ‬2 min walk
  • ‪McCarthy's Irish Bar - ‬3 min walk
  • ‪Tony's of Lexington - ‬3 min walk
  • ‪Pies & Pints - ‬3 min walk
  • ‪Frank & Dino's - ‬4 min walk

About this property

Hilton Lexington/Downtown

Hotel with 2 restaurants, steps from Lexington Opera House
Hilton Lexington/Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18651 square feet (1733 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Lexington/Downtown. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. A complete renovation of Hilton Lexington/Downtown was completed in July 2020.

Smoking is allowed in designated areas at this 3.5-star Lexington hotel.

  • 1 building
  • 366 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 18651 sq ft of conference space
  • 1733 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Lexington/Downtown offers 366 accommodations with MP3 docking stations and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This Lexington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Covered valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • BBM
  • Crossroads Cafe
  • Triangle Grille

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • Computer station
  • Conference centre (18,651 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1982
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 26 July 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 5:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lexington/Downtown
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Hotel Lexington
Hilton Lexington/Downtown Lexington
Lexington/Downtown Hilton
Hilton Hotels Lexington
Hilton Lexington Downtown Hotel Lexington
Hilton Lexington Lexington
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Lexington
Hilton Lexington/Downtown Hotel Lexington

Frequently asked questions

What is the cancellation policy at Hilton Lexington/Downtown?

Hilton Lexington/Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Lexington/Downtown?

As of 12 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Lexington/Downtown on 27 Nov 2024 start from AU$229.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Lexington/Downtown?

Yep, Hilton Lexington/Downtown has a covered self car park with in/out privileges for USD 15 per day.

Does Hilton Lexington/Downtown have a pool?

Hilton Lexington/Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to midnight.

What makes Hilton Lexington/Downtown a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Lexington/Downtown.

Does Hilton Lexington/Downtown serve breakfast?

Sure does, full brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Lexington/Downtown?

Yep, there's a free airport shuttle that runs from 5:00 AM - midnight.

Is there a bar or restaurant at Hilton Lexington/Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Lexington/Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hilton Lexington/Downtown?

No, only service animals are allowed.

Hilton Lexington/Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room and hotel were very nice, but the AC was set to 60 and the room never cooled enough to be comfortable. Sat in the lobby where it was freezing to cool off. Toilet seat was loose in our room and needed a new shower head because there was zero water pressure and lime scale on the jets.
Stayed 1 night in Aug 2024

8/10 Good

Jacqueline

Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room was loud, but nice
The room itself was very nice, but it was SO loud. I could hear every word my neighbors were saying, and they talked and laughed long into the night, so I got very little sleep. It also woke me up whenever they used their bathroom, as it was quite loud in my room. I also got what I assume is a wake-up call at about 6:40 in the morning that I did NOT order. That was distressing. When I picked up, it continued ringing so it seemed like an automated call. The shower pressure was pretty low. Other than that, the rooms were nice and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for the venue that we were going to, which was right next-door. Convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

10/10 Excellent

Kris

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was across the street from Rupp Arena, which was very convenient. The sheets were very clean as was the bathroom. However, the room smelled very musty, like a damp basement. It was rather overwhelming. It was room 1125.
Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold
The rooms we had had a terrible mold/disinfect smell. We asked to change rooms. They did accommodate however the smell was the same. The manager appeared to be nose blind. From the hallway to the room you could clearly smell the difference. Because I’m highly allergic to mold I was sick the entire stay. Didn’t get better until several days after we left. We would have moved hotels but there wasn’t a room available in a 25 mile radius due to a national cheerleading competition An effort was made but it didn’t change the smell. Hilton used to stand for quality but it is no better than a low rate run of the mill motel. Very disappointed
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jaclyn, south bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Christa

Business traveller
Beware- front desk attendant is rude and not helpful. Makes you feel unwelcome
Stayed 4 nights in Jul 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located .
Stayed 1 night in Jul 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July TBT tournament stay
I was in town for the TBT tournament. My stay started out bad due to the Microsoft outage. After 3 hours of waiting, I was able to check into my room. There was a lot of renovations going on the main level so it was noisy. They got rid of the escalator for steps and they had two elevators down. The rest of the stay was great. Had great weather for my stay. I ate at hotel restaurant for breakfast. They had a great spread for their buffet. It was my first stay at this hotel since 2019 so they have had a few renovations since. Look like my room had new furniture.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids didn’t like that this was the only hotel we have ever stayed in that didn’t offer breakfast in the morning.
Stayed 2 nights in Jul 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was pretty up to par aside from the comforter on both queen beds in my most recent stay. I was horrified to find that they were both disgustingly brown underneath in what seemed to be a large accumulation of body grime stain. It was pretty bad. Took photos. Aside from that, the stay was as expected. My son and I have a tradition of staying in Hilton hotels. He loves the experience and it’s become one of sentimental value between us.
Stayed 2 nights in Jul 2024

8/10 Good

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 2 nights in Jul 2024

6/10 Okay

Kailey

Stayed 1 night in Jul 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect for my conference at the Central Bank Center. The room had a great view and was very spacious and clean. It was very quiet on the floor at all times. The desk help were very knowledgeable and cooperative. Check-in was very congested, and the staff was more than equal to the task. I would recommend this hotel to anyone and intend to use it on my next trip to Lexington.
Stayed 2 nights in Jul 2024

6/10 Okay

Janice

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ehhh
The hotel was under construction. Very strange parking arrangements. The room was poorly cleaned and the tv stopped working.
Stayed 3 nights in May 2024

10/10 Excellent

Angela

The carpets could be cleaned in the room and the refrigerator was not cold ! But everything else was great !
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.
Katrina at the front desk was an absolute joy even after an extremely busy morning. Shavon at BBM saved my butt with a lint roller when I left mine at home.
Stayed 2 nights in Jul 2024

8/10 Good

Jeff

Travelled with family
Great location! However, renovations made for long waits for elevators and messy public spaces.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay here for our anniversary. It was conveniently located to access various distilleries nearby and had good local dining options within walking distance as well as the park across the street which was beautiful. The room was clean, room service was great, the bathroom was nice, the pillows and the sink were my only complaints (pillows were too soft for me) and there was only hot water from the sink but neither were an issue for us. The staff was very kind.
Stayed 2 nights in Jul 2024