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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property
Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Terrace/patio
Exterior
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Point of interest
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is AU$188
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    3 min walk
  • Orlando International Premium Outlets
    10 min walk
  • Orlando Outlet Marketplace
    14 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Sofa bed - queen
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Sofa bed - queen
  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
DoubleTree by Hilton at the Entrance to Universal Orlando
Pool
Hot tub
Pet-friendly
Kids pool
4.2 out of 5, Very good, (6319)
The price is AU$213
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton at the Entrance to Universal Orlando

About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. Within just a 10-minute stroll, you'll find popular attractions like Universal Orlando Resort and Orlando International Premium Outlets. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, TGI Fridays, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. 12754 square feet (1185 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free theme park shuttle. .Within a 20-minute walk of this 3-property class Florida Center hotel, attractions include Universal’s Islands of Adventure and Universal CityWalk.

What's nearby

  • Universal Orlando Resort - 3 min walk - 0.3 km
  • Orlando International Premium Outlets - 10 min walk - 0.8 km
  • Universal CityWalk - 20 min walk - 1.7 km
  • Universal Studios Florida - 3 min drive - 1.8 km
  • The Wizarding World of Harry Potter™ - 4 min drive - 2.9 km

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Miller's Ale House - Orlando Kirkman - ‬8 min walk
  • ‪Bahama Breeze - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪TGI Friday's - ‬1 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando hotel in Florida Center with a 24-hour fitness centre
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel. For a fee, parking is available.

This 3-star Orlando hotel is smoke free.

  • 390 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12754 sq ft of conference space
  • 1185 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.94 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel on 28 Nov 2024 start from AU$160.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Yep, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel has a self car park with in/out privileges for USD 25.00 per day.

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel have a pool?

Yep, and guests recommend it! Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9 AM to 11 PM.

Is Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is a hit with families.

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

No, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Furry friends are welcome at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 29 kg per pet.

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 956 reviews" "
Rating 8 - Good. 181 out of 956 reviews" "
Rating 6 - Okay. 163 out of 956 reviews" "
Rating 4 - Poor. 104 out of 956 reviews" "
Rating 2 - Terrible. 171 out of 956 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Issbelle

Travelled with family
Liked: Cleanliness, room comfort
Overall pretty nice experience! :)
We enjoyed our trip to this hotel! I found the bed and pillow very confortable! We slept very well and enjoyed a lot the swiming pool! I enjoyed that my kid can eat for free! What I didnt like is to get envolved into the Holiday Inn Club Vacation thing ...it made us lose time and instead of taking 90 minutes of our time it took us 3 hours so we needed to add one more day to do the theme parks or else we will arrive in PM at the park! Overall we envoyed the hotel and the food at Fridays restaurant was pretty good and our waiter was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yuniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for families with kids
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason-Alezander, Iowa Falls

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. Staff was very friendly and helpful. Love that Friday’s restaurant is connected to the hotel so we could easily grab a bite for dinner and drinks without leaving the hotel. Would definitely stay here again!
Stayed 1 night in Aug 2024

4/10 Poor

Rebecca

Stayed 2 nights in Aug 2024

2/10 Terrible

IGOR, HOMESTEAD

Disliked: Cleanliness, property conditions & facilities
The room had a damaged sofa, refrigerator door jams, TV only one channel worked, comforter had rips and holes, tub was clogged, toilet did not stop flushing, AC did not cool, hallway smelled bad, and room was not ready in time. We stayed there because it was close to the park, and we feel that for that reason they do not take care of it. When we called to get Maintenace, the employee hung up immediately. Really disappointed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Giuseppi

Stayed 2 nights in Aug 2024

10/10 Excellent

Renatta, Columbus

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Sherwayne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Walking distance to Universal Studio.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Travelled with family
Overpriced. There was nothinv G on the website indicating that we had to pay to park our car overnight. Where else would we park. Hotel should be ashamed of the rooms as well. Crooked and the light with switches by the bed dont work. Slow AC. Was hot half the night. Ugh not comig back
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Room comfort
Customer service? What customer service?
Check in staff was unhelpful and unfriendly. I had two reservations..one each for consecutive nights due to my son comping IHG points for one night. They told me this was “your fault” for booking it this way. Nothing they could but check out after the first night and check back in. They said I would not need to change rooms. I had to change rooms this morning. Facilities are fine…but blah and thing special.
Stayed 1 night in Aug 2024

10/10 Excellent

Milagros

Stayed 1 night in Jul 2024

8/10 Good

Vilma

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Just as it was described
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tami

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Trici

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! We stayed 3 nights and selected this property for proximity to Universal Orlando parks. The room was very clean and spacious! We had a 2 bedroom, 2 bathroom with a living area and kitchenette. It was like having our own apartment. Only complaint is that there was a coffee pot on the kitchenette but no sink. There is an entire counter space with just a Keurig and some coffee pods and tea. No sink to fill the pot with water, you have to walk into one of the bathrooms to utilize a sink for water. Outside of that everything was fantastic. We utilized the bus to the park one morning but walked back because the bus only runs until 8pm and parked closed at 9. We took a taxi the next AM back to Universal and it cost about $10. The pool was great as well, overall recommend staying here is you want close proximity to Universal at an affordable price.
Stayed 3 nights in Jul 2024

6/10 Okay

Ingrid

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean and the front desk always looked busy with no time for being polite. Not a warm welcome. Coffee machine broken and shower curtain was missing
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Michael

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like pee and was completely unclean. They left one person at the desk and he could not attend to anyone's needs.
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, room comfort
Nite mare
Arrived at check in time and was told the room was being cleaned. We were asked to go eat and it would be ready when we returned. We ate some dinner after a long days travel and returned to the front desk approximately and hour and a half later. The room was still not ready and we were told yo take a seat. 2 hrs later we got into our room down a dark hallway in the back maintenance area. The room smelled like someone had dumped perfume all over the room. That was the last time it was cleaned for 2 days. We were gone all day so they could have cleaned the room. We had to get our own towels each day, and when they adked for our room number they said it wasn't even occupied. Begining to end this was a terrible stay!!!!!
Stayed 4 nights in Jul 2024