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Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

3.0 star property
Hotel with free breakfast, near Orange County Convention Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

Outdoor pool
Exterior
Courtyard
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Room service
The price is AU$231
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
8745 International Dr, Orlando, FL, 32819
  • Pointe Orlando
    8 min walk
  • Wonderworks
    8 min walk
  • SEA LIFE Orlando Aquarium
    9 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    19 min drive

Room options

View all photos for Suite, Multiple Beds, Accessible (Mob & Hear, RI Shwr, 2 Dbls, Sofabed)

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible (Mob & Hear, RI Shwr, 2 Dbls, Sofabed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 DoubleBed,Sofabed,Mobility/Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, Accessible, Bathtub (2 DoubleBed,Sofabed,Mobility/Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible (4 Double Beds, Hearing)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Accessible (4 Double Beds, Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Ceiling fan
  • 44 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Suite, Accessible, Non Smoking (2 Double Beds, Sofa Bed, Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, Accessible, Non Smoking (2 Double Beds, Sofa Bed, Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (4 Double Beds, Sofa Bed)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Non Smoking (4 Double Beds, Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 44 sq m
  • Sleeps 9
  • 4 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (1 King, 2 Double, Sofa Bed, Hearing)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Accessible, Non Smoking (1 King, 2 Double, Sofa Bed, Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking (2 double beds)

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 1 Bedroom, Non Smoking (2 double beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking (1 king bed)

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 1 Bedroom, Non Smoking (1 king bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (2 Double Beds, Sofa Bed)

Premium bedding, in-room safe, desk, soundproofing

Suite (2 Double Beds, Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 54 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub (4 Double Beds, Mobility & Hearing)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Accessible, Bathtub (4 Double Beds, Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 9
  • 4 Double Beds

View all photos for Suite, 2 Bedrooms (1 King Bed, 2 Double Beds, Sofa Bed)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms (1 King Bed, 2 Double Beds, Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 54 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mob & Hear, RI Shower, 4 Dbl Beds)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, Multiple Beds (Mob & Hear, RI Shower, 4 Dbl Beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 9
  • 4 Double Beds

Similar properties

Exterior

Homewood Suites by Hilton Orlando Theme Parks

Pool
Breakfast included
Pet-friendly
Kids pool
4.5 out of 5, Wonderful, (1769)
The price is AU$261
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Homewood Suites by Hilton Orlando Theme Parks

About the area

Orlando

At Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr you'll be 1.6 km (1 mi) from Orange County Convention Center and 3.4 km (2.1 mi) from Universal Orlando Resort. Highlights at this hotel include an outdoor swimming pool, free continental breakfast and in-room kitchens. .Enjoy the 24-hour gym and Hot tub. A meeting room, a business centre, and limo/town car service are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of a theme park shuttle. .Places within a 15-minute drive of this 3-property class Orlando hotel include Universal Studios Florida and Kia Center.

What's nearby

  • The Wheel at ICON Park™ - 11 min walk
  • Orange County Convention Center - 19 min walk
  • Universal Orlando Resort - 4 min drive
  • SeaWorld® Orlando - 5 min drive
  • Universal Studios Florida - 7 min drive

Getting around

  • Orlando Station - 15 min drive
  • Orlando International Airport (MCO) - 19 min drive

Restaurants

  • ‪Dave & Buster's - ‬6 min walk
  • ‪WonderWorks - ‬8 min walk
  • ‪Miller's I-Drive Ale House - ‬6 min walk
  • ‪Bahama Breeze - ‬4 min walk
  • ‪Yard House - ‬9 min walk

About this property

Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

Hotel with free breakfast, near Orange County Convention Center
Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre, a meeting room, and limo/town car service. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr. The hotel can provide concierge services, a complimentary food/drink shopping service, and wedding services. Parking is available for a fee.

This 3-star Orlando hotel is smoke free.

  • 252 guestrooms or units
  • 6 levels
  • Built in 1999
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr offers 252 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Hotel Orlando-Int'l Drive/Convention Ctr
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr Hotel
Homewood Suites Hilton Drive/Convention Ctr Hotel
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr Hotel
Homewood Suites Hilton Drive/Convention Ctr Hotel
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr
Homewood Suites Hilton Drive/Convention Ctr
Homewood Suites by Hilton Orlando Int'l Drive/Convention Ctr
Homewood Suites by Hilton Orlando Int'l Drive/Convention Ctr

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr on 3 Feb 2025 start from AU$231.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

Yep, Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr has a self car park for USD 10.00 per night.

Does Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr have a pool?

Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr has an outdoor pool.

What makes Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr.

Is Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr is a hit with families.

Does Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr serve breakfast?

Yep, visitors are hooked on the free continental brekkie here! Available daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

No, Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

Check-in begins at 4 PM. Check-out time is 11 AM.

Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1005 reviews" "
Rating 8 - Good. 231 out of 1005 reviews" "
Rating 6 - Okay. 116 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 59 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

martha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Sara

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Couches were dirty. Staff was doing their best.
Stayed 5 nights in Sep 2024

10/10 Excellent

Natalie

Stayed 2 nights in May 2024

10/10 Excellent

Neesha, Chaguanas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent 23 nights at this hotel. We stayed in a 2 bedrooms accessible suites. We are very pleased and satisfied with the amenities and facilities offered by the very friendly and courteous staff. The breakfast was extraordinary and delicious. There were a variety of dishes to choose from the buffet. However the choices remained the same throughout our stay. The front desk staff were really generous and goes beyond call to fulfill their duties. I would especially liked to thank one such person who goes far beyond call to fulfill her duties. That person is Ms.Rosetta Kimraj. I would like to express my sincere appreciation to her for her kindness, generosity and helpfulness shown to us during our 23 nights stay. I would definitely recommend her for promotion. My family and I would choose this hotel again in the future. Thanks again Neesha Bachoo and Family
Stayed 23 nights in Aug 2024

10/10 Excellent

Kara

Stayed 1 night in Jun 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was the bees knees
Stayed 3 nights in Sep 2024

4/10 Poor

Sabrina

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homewood suites Orlando
Allways a good stay at any Homewood Suites.Good room choices at very good value including Buffet breakfast & Free parking
Stayed 11 nights in Aug 2024

10/10 Excellent

Dontrevius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

DIEGO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Dailyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Will Not Return I’ve stayed at this hotel 6 times now, and each time it gets worse. When I arrived, the bed sheet had a noticeable stain on it, and to my surprise, there was no soap provided for the shower. I informed the staff, and they did clean the room the next day, but they left the same stained sheet on the bed—they just made it up as if nothing was wrong. To make matters worse, they didn’t even bother to vacuum the room during my stay. This is the third time I’ve encountered the issue of no soap being provided. It’s clear that cleanliness and basic amenities are not a priority here. I’m deeply disappointed and will not be returning. There are far better options in the area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Everyone was so friendly and kind. The rooms were clean to perfection. It was a 10/10 for me. I would highly recommend this hotel to everyone. I would most definitely be coming back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, parking was easily accessible, hallways were quiet and the staff was extremely pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

philip

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Ok value for money. had a few issues which i will be emailing the hotel about directly. first room smelt of sick, a good spacoous room but atayed in one night and couldnt stand the smell so was moved but to a smaller room which was not as nice. lack of towels throughout the holiday, everytime the cleaners came they took 6 towels and left 4 so we had to continually get towels which we had to get ourselves because we were told there was a lack of staff. complimentary coffee was always cold and not refilled regularly enough. breakfast staff were fantastic and really helpful but breakfast was very repetitive and we opted to miss it on a few days. when i booked the hotel it was advertised as having a free shuttle to Universal but when there we were told it was not available due to contract issues?? so we had to drive and pay parking whoch was an added cost to us. Hotel rooms were a little dated and hallways and lifts the same but it was a base for us whilst we visited the parks and the immediate area is great for restaurants and shopping . i probably would not stay there again though.
Stayed 18 nights in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Overall the hotel was good, the housekeeping needs some work when rooms are cleaned, we were missed on a few occasions due to lack of communication, provided towels etc promptly when requested. Needs a bit of update and a faster lift.
Stayed 15 nights in Jul 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great service and excellent location
Stayed 2 nights in Aug 2024

10/10 Excellent

Fiona

Stayed 20 nights in Jul 2024

8/10 Good

Noel

Liked: Property conditions & facilities
Very quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar Ismael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent..!!! Sure ill be staying again
Stayed 3 nights in Aug 2024

10/10 Excellent

Devenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Saniyyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024