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SpringHill Suites by Marriott Orlando Lake Buena Vista South

3.0 star property
Family-friendly hotel with 3 outdoor pools and 2 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Orlando Lake Buena Vista South

Exterior
3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
BBQ/picnic area
Ziplining
Outdoor rock climbing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Parking available
  • Laundry
The price is AU$202
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
4991 Calypso Cay Way, Kissimmee, FL, 34746
  • Lake Buena Vista Factory Stores
    2 min drive
  • Old Town
    4 min drive
  • Fun Spot America
    4 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    11 min drive

Room options

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 18.6 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 18.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 18.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 18.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 18.6 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Double Beds (Hearing Accessible)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Non Smoking

42-inch flat-screen TV with cable channels, TV, Netflix

Studio, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 19 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Comfort Suites Maingate East

Pool
Hot tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (1952)
The price is AU$207
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Comfort Suites Maingate East

About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at SpringHill Suites by Marriott Orlando Lake Buena Vista South. You'll be 7.9 km (4.9 mi) from Disney Springs™ and 12.2 km (7.6 mi) from Orange County Convention Center. Highlights at this hotel include 3 outdoor swimming pools, 2 bars/lounges and a free water park. .The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 hot tubs, 24-hour gym and kids' swimming pool plus access to mini golf. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Sights within a 20-minute drive of this 3-property class Kissimmee hotel include Universal Orlando Resort and Universal Studios Florida.

What's nearby

  • Old Town - 4 min drive
  • Disney Springs™ - 9 min drive
  • SeaWorld® Orlando - 9 min drive
  • Orange County Convention Center - 11 min drive
  • Disney's Animal Kingdom® Theme Park - 17 min drive

Getting around

  • Poinciana Station - 10 min drive
  • Kissimmee Station - 14 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 11 min drive

Restaurants

  • ‪Taco Bell - ‬9 min walk
  • ‪Miller's Ale House - ‬14 min walk
  • ‪CiCi's Pizza - ‬10 min walk
  • ‪Olive Garden - ‬9 min walk
  • ‪Churromania - ‬11 min walk

About this property

SpringHill Suites by Marriott Orlando Lake Buena Vista South

Family-friendly hotel with 3 outdoor pools and 2 hot tubs
SpringHill Suites by Marriott Orlando Lake Buena Vista South offers its guests a complimentary water park, 3 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly SpringHill Suites by Marriott Orlando Lake Buena Vista South. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kissimmee hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
SpringHill Suites by Marriott Orlando Lake Buena Vista South offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with queen sofa beds and desk chairs. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free water park
  • Mini golf
  • Rock climbing
  • TV in common areas
  • Volleyball
  • Waterslide
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Fenced pool
  • Free cot
  • Free theme park shuttle
  • Free water park access
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

South Lake Buena Vista Suites Calypso Cay
South Lake Buena Vista Suites Calypso Cay Kissimmee
South Lake Buena Vista Suites Calypso Cay Resort
South Lake Buena Vista Suites Calypso Cay Resort Kissimmee
SpringHill Suites Marriott Orlando Kissimmee Hotel
SpringHill Suites Marriott Orlando Kissimmee Hotel
SpringHill Suites Marriott Orlando Kissimmee
Kissimmee SpringHill Suites by Marriott Orlando Kissimmee Hotel
Hotel SpringHill Suites by Marriott Orlando Kissimmee
SpringHill Suites by Marriott Orlando Kissimmee Kissimmee
South Lake Buena Vista Suites at Calypso Cay Resort
SpringHill Suites Marriott Orlando Hotel
SpringHill Suites Marriott Orlando
SpringHill Suites by Marriott Orlando Kissimmee
South Lake Buena Vista Suites at Calypso Cay Resort

Frequently asked questions

What is the cancellation policy at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

SpringHill Suites by Marriott Orlando Lake Buena Vista South offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Orlando Lake Buena Vista South on 5 Jan 2025 start from AU$201.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

Yep, SpringHill Suites by Marriott Orlando Lake Buena Vista South has an uncovered self car park with in/out privileges for USD 15 per night. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to SpringHill Suites by Marriott Orlando Lake Buena Vista South?

The closest beach to SpringHill Suites by Marriott Orlando Lake Buena Vista South is Beachcomber Beach (12.7 km).

Does SpringHill Suites by Marriott Orlando Lake Buena Vista South have a pool?

Yep, and guests recommend it! SpringHill Suites by Marriott Orlando Lake Buena Vista South has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does SpringHill Suites by Marriott Orlando Lake Buena Vista South have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

SpringHill Suites by Marriott Orlando Lake Buena Vista South features 3 outdoor pools, 2 hot tubs and 2 bars.

Is SpringHill Suites by Marriott Orlando Lake Buena Vista South family-friendly?

You bet! With amenities such as a children's pool and free water park access, as well as free infant beds in the guestrooms, it's no surprise that SpringHill Suites by Marriott Orlando Lake Buena Vista South is a hit with families.

Does SpringHill Suites by Marriott Orlando Lake Buena Vista South serve breakfast?

Yeah, our travelers love the free buffet breakfast here! Served daily between 6:30 AM and 9:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

No, SpringHill Suites by Marriott Orlando Lake Buena Vista South does not offer an airport shuttle service.

Is there a bar or restaurant at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SpringHill Suites by Marriott Orlando Lake Buena Vista South?

No, only service animals are allowed.

SpringHill Suites by Marriott Orlando Lake Buena Vista South Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1048 reviews" "
Rating 8 - Good. 222 out of 1048 reviews" "
Rating 6 - Okay. 103 out of 1048 reviews" "
Rating 4 - Poor. 28 out of 1048 reviews" "
Rating 2 - Terrible. 37 out of 1048 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, Sun City Center

Liked: Amenities
Will be our go-to hotel for Orlando visits
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Stayed 1 night in Sep 2024

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy, stillwater

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location and a great hotel! Was very pleased with it.
Stayed 7 nights in Sep 2024

8/10 Good

hartman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area, friendly staff clean rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful, the room was very nice, and the food/coffee/hot chocolate were great. Would definitely stay here again! Convenient location, as well.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not stay here!!
When we first checked into our room it smelled of severe mold and water damage. And our bed was damp. They moved us to a different room but it wasn't much better. We were then surprised by the fact that they had charged us for parking when we were told there would be no fee for parking our car. This place is really terrible. Not the mention the people at the front desk had no personality or helpfulness whatsoever. We will recommend this place for people NOT to stay here.
Stayed 2 nights in Sep 2024

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Really nice place. Many sévices!
Stayed 1 night in Sep 2024

2/10 Terrible

James

Stayed 1 night in Sep 2024

8/10 Good

Gonzalo

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Wouldnt stay here again
The room was sooooo muggy that the bathroom floor was completely wet and slipery the entire stay. My bathing suit didnt even dry overnight! The hallways were just as bad. The towels were all still wet.
Stayed 1 night in Sep 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the pools we had access to. Very clean and attentive staff. Lots to do for the kids. Loved it. Will definitely be back.
Stayed 3 nights in Jul 2024

4/10 Poor

Joel

Stayed 1 night in Sep 2024

2/10 Terrible

Austin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Littleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful the putt putt golf was fun and breakfast was always warm
Stayed 6 nights in Aug 2024

6/10 Okay

treonna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Aily

Stayed 3 nights in Aug 2024

10/10 Excellent

JESUS, POMPANO BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with the family
Stayed 2 nights in Aug 2024

8/10 Good

Jiby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we needed was a fun hotel with a great pool for our kids for the weekend and with three pools- two with water slides which didn’t feel crowded even on a long weekend, it was great. There’s ziplining/eockckimbing which we couldn’t do bc of the rain is a small extra cost. Having an onsite bar and restaurant/cafe was a great bonus as well. Breakfast in the morning was pretty much the same as other hotels that offer the hot buffet breakfast. One tip would be that the Mickey Mouse waffle station is probably the busiest line and it’s very time-consuming. Since it’s already popular, the staff should consider making these waffles ahead of time and just keeping them warm because it seem like everyone wanted the waffles. It would greatly reduce on time people spend in the breakfast area and help things move more efficiently. The room we stayed in was a bit outdated- towel racks were falling apart. The pullout couch mattress was so rusty but putting extra mattress toppers and sheets on it helped. Kids said it was very comfortable. More storage and hanging space would’ve been great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Aug 2024

6/10 Okay

Taesung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's alright. The staff up front was friendly and the room cleaners did a good job. The people trying to sell their timeshare (they wont admit its timeshare) are super pushy into you visiting their other resorts and getting your info. Trust me you'll find them, or i should say they'll find you. Also please have another 1 or 2 more of the mickey waffle maker. I did not eat their breakfast because the sausage and eggs were always cold, and there was a line of 40 people once because somebody made like 30 waffles. Either have a sign making it so that theres a limit on how much you can make, or just invest in another 2 or 3 more waffle makers.
Stayed 12 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JESUS, POMPANO BEACH

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent place
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Reception staff are welcoming and friendly. Breakfast is the same every day - pork sausage, eggs, waffles and an oatmeal bar. Beds are comfortable and rooms were clean but the hotel has a musty odor that I suspect is poor ventilation. The lobby and breakfast area on the first floor is the only place that doesn’t smell musty. The hallways and rooms just smell like stale air. Our shower had no traction at all so it was very easy to slip and fall. We ended up using towels on the shower floor so we wouldn’t slip. This hotel is unfortunately badly in need of updates and maintenance. Our mini fridge was very very small and had the ice plate broken so the door wouldn’t close with food in it. Maintenance came quickly to switch it out and was very polite. Overall, the staff are friendly and helpful here and the hotel has some extras that are nice. There’s 3 pool areas plus rock climbing wall, splash pad, sports courts that are shared between the three hotels on the property. I would recommend considering one of the other hotels where you can still use the amenities but maybe the property is better upkept. I wouldn’t stay at this hotel again even though the people were nice.
Stayed 4 nights in Aug 2024