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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Hotel in Portland with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Indoor pool, pool loungers
Desk, laptop workspace, iron/ironing board, WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
The price is AU$111
includes taxes & fees
27 Dec - 28 Dec

Explore the area

Map
9239 Highway 52, Portland, TN, 37148
  • Sumner Crest WInery
    3 min walk
  • Brewster's Bar & Grille
    1 min walk
  • Lebanon Martha Station
    45 min drive
  • Bowling Green, KY (BWG-Bowling Green-Warren County)
    30 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

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Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (996)
The price is AU$102
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Baymont by Wyndham Franklin

About the area

Portland

At SureStay Plus Hotel By Best Western Portland Route 52 West, you'll be 0.2 km (0.2 mi) from Sumner Crest WInery and 7.4 km (4.6 mi) from Kentucky Downs. Highlights at this hotel include a restaurant, an indoor swimming pool and free breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Portland hotel include MeadowBark Park and Cold Springs Museum.

What's nearby

  • Sumner Crest WInery - 3 min walk
  • Kentucky Downs - 6 min drive
  • Gaylord Opryland Resort & Convention Center - 36 min drive
  • Opryland Hotel Gardens - 36 min drive
  • Grand Ole Opry - 38 min drive

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Hotel in Portland with free breakfast and 24-hour fitness centre
SureStay Plus Hotel By Best Western Portland Route 52 West offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel By Best Western Portland Route 52 West. Free self parking is available.

This Portland hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel By Best Western Portland Route 52 West offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 42-inch Smart televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.0 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Is parking available at SureStay Plus Hotel By Best Western Portland Route 52 West?

Yep, SureStay Plus Hotel By Best Western Portland Route 52 West has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel By Best Western Portland Route 52 West?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel By Best Western Portland Route 52 West on 27 Dec 2024 start from AU$111.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

SureStay Plus Hotel By Best Western Portland Route 52 West has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at SureStay Plus Hotel By Best Western Portland Route 52 West?

No, SureStay Plus Hotel By Best Western Portland Route 52 West does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Plus Hotel By Best Western Portland Route 52 West?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SureStay Plus Hotel By Best Western Portland Route 52 West?

No, only service animals are allowed.

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 93 out of 231 reviews" "
Rating 8 - Good. 46 out of 231 reviews" "
Rating 6 - Okay. 36 out of 231 reviews" "
Rating 4 - Poor. 17 out of 231 reviews" "
Rating 2 - Terrible. 39 out of 231 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

This hotel is okay. Nothing special. Bed was comfortable, and the room was reasonably clean. The facility could use some cleaning up and basic repairs. Nothing to really complain about but nothing to brag about. If I’m in the area again, I’ll choose another hotel nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas

Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stayed 2 nights in Sep 2024

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it!!
The keys didn’t work and would have to be let in by the person at the front desk, the air didn’t work in the room, it stunk and there was trash and stains all throughout the hallways. It used to be a good hotel. I noticed the owner there making TikTok’s instead of tending to his hotel. I used to stay here often years ago and he’s just let it go downhill. Stay somewhere else. It was a complete letdown. I got a refund and got the heck out of there after 5 minutes
Stayed 1 night in Sep 2024

4/10 Poor

Taylor

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Tracy

Liked: Staff & service
They staff was very nice but the room needed some attention they curtain panel had dust covering it the bed skirt had something on it and the remote back was missing. The lights flickered maybe a short ? The upkeep needs attention but the staff was awesome and I felt safe at location.
Stayed 1 night in Aug 2024

8/10 Good

ALFREDO

Liked: Staff & service
Everything good except for the wall of the bathroom that has moho and the people at night at the bar it was noisy and seems like dangerous
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not stay again
Pros: Staff super friendly and helpful. Great water pressure. Cons: Tub was disgusting. Hotel old and run down. Attached to a restaurant/bar with a lot of drunks hanging around in and out of the hotel. Will not stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophia

Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service, property conditions & facilities
A/C in the room didn’t work properly. Complained to front desk. Spent 4 days & 3 nights & never had room service come to the room for clean towels or linens. Staff was very nice.
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
I stayed here several years ago and it was much nicer. I arrived at 2:45 and check in is at 3. The desk ckerked checked me in and gave me keys but said the room was not ready. Would be in a few minutes as it was being cleaned. After 45 minutes it was not so i left and came back in an hour.it was ready. Room was clean but needed maintenance. Sofa worn and stained, hair dryer did not work, fan in bathroom broken and steam from showers had taken its toll on the wallpaper. The back entrance door to the hotel has a place to use room key for access.....it did not work do we had to walk around to main entrance. Hotel seemed understaffed and staff did not seem too happy. Breakfast and pool areas were clean. Maybe upper management is expecting too much and should spend a few days working as ckerks. Housekeepers. Etc. Then they could determibe what is going on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Liked: Staff & service
Near highway. Cheaper than Nashville!
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Super awesome people! Very helpful. Clean place and comfy beds. Thank you so much!
Stayed 1 night in Jul 2024

6/10 Okay

Ahmed

Stayed 4 nights in Mar 2024

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
No one at the front desk when we got there waited 10 minutes for a drunk lady to come from the bar next door and check us in. No towels or rags in the bathroom. When we called the lady said we could come get them from the desk if we needed to. Lots of sketchy characters outside the hotel and bar . A/C barely worked.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

8/10 Good

Regis

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Picine verte
L'hotel indique avec picine mais l'eau de la picine est completement verte. inpropre a la baignade.
Stayed 1 night in Jun 2024

6/10 Okay

travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Barbara

Disliked: Cleanliness, property conditions & facilities
AC in room soaked carpet, moved to another room. Pool area was hot & dirty, people diving & water all over the floors & elevator from people leaving pool.
Stayed 1 night in Jun 2024

2/10 Terrible

autumn r, Senecaville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was broken. The whole place smelled bad. The swimming pool is small and very hot in the pool area but water was cold. The hotel was so dirty. They has most of the room out of order because they were simply just not cleaned.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is easy access. The front desk clerk was friendly and efficient. Our room was clean and the beds comfortable. We had a large room. Good value for the money.
Stayed 1 night in Jun 2024