Novotel Cusco

4.0 star property
Historic Cusco hotel in Cusco Historic Center with a 24-hour business centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Novotel Cusco

LCD TV
Breakfast, lunch and dinner served
LCD TV
Spa
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Twelve Angled Stone
    2 min walk
  • Cusco Cathedral
    2 min walk
  • Plaza de Armas
    4 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    14 min drive

Room options

Standard Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Habitación Colonial Matrimonial

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Shower/bath combination
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Cusco

Novotel Cusco places you in the centre of Cusco, within a short 5-minute stroll of Cusco Cathedral and Plaza de Armas. Highlights at this historic hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, La Cave, is open for breakfast, lunch and dinner. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 5:00 AM and 9:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Cusco Historic Center hotel include San Blas Church and Coricancha.

What's nearby

  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • San Blas Church - 5 min walk
  • Coricancha - 5 min walk
  • San Pedro Market - 12 min walk

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

Novotel Cusco

Historic Cusco hotel in Cusco Historic Center with a 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cusco hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Cusco offers 99 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 5:00 AM to 9:30 AM for a fee: PEN 72.20 for adults and PEN 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cave

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PEN 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PEN 72.20 for adults and from PEN 29 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 20422841653

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at Novotel Cusco?

Novotel Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Cusco?

As of 4 Oct 2024, prices found for a 1-night stay for 2 adults at Novotel Cusco on 3 Nov 2024 start from AU$206.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cusco family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Cusco is a hit with families.

Does Novotel Cusco serve breakfast?

You bet, our visitors love the buffet breakfast here! Offered daily between 5:00 AM and 9:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Novotel Cusco?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Cusco?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Cusco?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1003 reviews" "
Rating 8 - Good. 225 out of 1003 reviews" "
Rating 6 - Okay. 50 out of 1003 reviews" "
Rating 4 - Poor. 20 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Located right in the heart of historic Cusco, easily within walking distance of most of the city’s main attraction.
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful facility, very helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Come Again + At This Hotel
From the welcome to the hotel, the upgraded room, and then the complimentary taxi service when leaving all played a role into our positive experience! The hotel is absolutely beautiful with the plaza in the center welcoming, clean and perfect for a scenic breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, great location. Large rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Milagros

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. It is close to the downtown. The people is so friendly. It’s really cozy too.
Stayed 1 night in Jun 2024

10/10 Excellent

Isma

Stayed 3 nights in Jun 2024

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 1 night in Jun 2024

8/10 Good

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely in a very nice location and clean. The staff are really friendly. The only downside is that in a double room in the modern side you do not get shower gel…apparantly only the superior rooms get that! I don’t think that is good enough for a four star hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness
Room is clean and has a nice view but front door staff is not welcoming Hotel located in a very quiet lane and not too far from city’s main square
Stayed 1 night in Jun 2024

10/10 Excellent

lorena

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jhoana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Valencia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Amy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not welcoming
Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Stayed 2 nights in Jun 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very walkable and convenient to the central square.
Stayed 3 nights in May 2024

10/10 Excellent

Krista, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after the Sacred Valley between trips on the Inca Trail and Ausangate. Staff are very friendly and helpful. Rooms were nice. There is a restaurant on site and laundry across the street that is open 24 hours. We didn’t have a chance to explore the area around the hotel but it does seem like a very central location in Cusco.
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Mimansha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property with nice spacious rooms and good service.
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Wen Miin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always professional and helpful. Hotel is situated in a very convenient location which is walkable to Plaza de Armas and other places. Breakfast spread was limited but decent. I felt shortchanged with only a day of bottled water provided despite me staying for 6 nights. The water pressure & temperature were inconsistent too.
Stayed 6 nights in May 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Home away from Home in Cusco
I absolutely loved the Novotel Cusco! The staff was super friendly, and very helpful. The Novotel is located in the perfect location, quick ride to and from the airport, and a short walk to the main square in Cusco, tons of shopping & dining. Rooms were spacious, quiet, very clean, with extras like a mini bar for purchase. The lobby has a wonderful ambiance with tons of natural light, and the included breakfast was amazing. Most importantly, I felt safe here traveling as a solo female.
Stayed 1 night in May 2024

10/10 Excellent

Yanjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 stars hotel for sure
This hotel is solid 3 stars, short of 4 stars. Pros: comfortable bed and pillows Cons: 4 hangers for 2 people; no place to put clothes (1 shelf with blanket on it); 2 power outlet - one on coffee table; 1 on ONE side of the bed; tiny night tables; leaking shower heads, water is not mixing evenly and smells (need better filtration). Ah, water bottles!! They only provide water bottles for 1 night, so you have to find your water! C’mon Novotel! Replace glass bottles with plastic ones and provide for each night. A bottle is 1 sole!!!! Breakfast was ok, nothing special but not bad Staff is nice and attentive like in all Peru. Peruvians are hard working and super nice people.
Stayed 3 nights in May 2024

6/10 Okay

Alice

Liked: Cleanliness
Stayed 1 night in May 2024