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APA Hotel & Resort Osaka Umeda Eki Tower

3.0 star property
Hotel with 3 restaurants, near Osaka Castle
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for APA Hotel & Resort Osaka Umeda Eki Tower

Deluxe Twin Room, Non Smoking
Exterior
Point of interest
Down duvets, desk, laptop workspace, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Bar
  • 24/7 front desk
The current price is AU$109
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
2-8-32 Sonezaki, Kita-ku, Osaka, Osaka, 530-0057
  • Osaka Station City
    ‪8 min walk‬
  • Grand Front Osaka Mall
    ‪11 min walk‬
  • Pokemon Centre Osaka
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Twin Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking, Sky Floor

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Toilet with electronic bidet
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Twin Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Family Twin Room, Non Smoking, Sky Floor

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Standard Triple Room, Non Smoking, Sky Floor

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Room, Non Smoking (2 people)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking (2 people)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Sky Floor (Connecting Rooms)

Double Room, Non Smoking, Sky Floor (Connecting Rooms)

Double Room, Non Smoking, Sky Floor (Connecting Rooms)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Non Smoking (1 person)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking (1 person)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, Sky Floor (2 people)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking, Sky Floor (2 people)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, Sky Floor (Connecting Rooms)

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking, Sky Floor (Connecting Rooms)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
2 bathrooms
Toilet with electronic bidet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Room, Non Smoking, No View(1 person)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking, No View(1 person)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, No View

Room, 1 King Bed, Non Smoking, No View

Room, 1 King Bed, Non Smoking, No View

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Room, Non Smoking, Sky Floor(1 person)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking, Sky Floor(1 person)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Family Twin Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking, Connecting Rooms

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
2 bathrooms
Toilet with electronic bidet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Standard Room, Non Smoking, No View(2 people)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking, No View(2 people)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking, Sky Floor

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

APA Hotel & Resort Osaka Namba Ekimae Tower

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (356)
The price is AU$215
for 1 room
includes taxes & fees
15 Feb - 16 Feb
APA Hotel & Resort Osaka Namba Ekimae Tower

About the area

Osaka

At APA Hotel & Resort Osaka Umeda Eki Tower you'll be 3.7 km (2.3 mi) from Dotonbori and 3.8 km (2.4 mi) from Osaka-jō Hall. Highlights at this hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .The buffet restaurant, Orchid time by Oska Metro, is open for breakfast, lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of limited parking. .With a stay at this 3-property class Kita hotel, you'll be 3.8 km (2.4 mi) from Osaka Castle and 4.4 km (2.7 mi) from Kuromon Ichiba Market.

What's nearby

  • Osaka Station City - 8 min walk
  • Dotonbori - 4 min drive
  • Kyocera Dome Osaka - 5 min drive
  • Osaka-jō Hall - 6 min drive
  • Osaka Castle - 6 min drive

Getting around

  • Umeda Station (Hanshin) - 8 min walk
  • Oebashi Station - 10 min walk
  • Osaka (ITM-Itami) - 25 min drive

Restaurants

  • ‪じねん - ‬3 min walk
  • ‪大衆酒場天神大ホール - ‬1 min walk
  • ‪土佐清水ワールド 梅田お初天神店 - ‬2 min walk
  • ‪てけてけ 梅田お初天神店 - ‬2 min walk
  • ‪七つ家 - ‬1 min walk

About this property

APA Hotel & Resort Osaka Umeda Eki Tower

Hotel with 3 restaurants, near Osaka Castle
APA Hotel & Resort Osaka Umeda Eki Tower offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

APA Hotel & Resort Osaka Umeda Eki Tower also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 1 building
  • 1704 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • On-site shopping
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
APA Hotel & Resort Osaka Umeda Eki Tower offers 1704 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 2,750 to 3,190 for adults and JPY 1,650 to 1,910 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LA VERANDA PREMIER
  • Orchid time by Oska Metro
  • フラワーカフェ　モンパルナス

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakfast is served from 6:30 AM-2 PM.<strong></strong>

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 to 3190 for adults and JPY 1650 to 1910 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments and PayPay. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 05 July and close on 23 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Apa & Osaka Umeda Eki Tower
APA HOTEL＆RESORT〈OSAKA UMEDA EKI TOWER〉
APA Hotel & Resort Osaka Umeda Eki Tower Hotel
APA Hotel & Resort Osaka Umeda Eki Tower Osaka
APA Hotel & Resort Osaka Umeda Eki Tower Hotel Osaka

Frequently asked questions

What is the cancellation policy at APA Hotel & Resort Osaka Umeda Eki Tower?

APA Hotel & Resort Osaka Umeda Eki Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at APA Hotel & Resort Osaka Umeda Eki Tower?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at APA Hotel & Resort Osaka Umeda Eki Tower on 16 Feb 2025 start from AU$109.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at APA Hotel & Resort Osaka Umeda Eki Tower?

Onsite parking is limited.

Does APA Hotel & Resort Osaka Umeda Eki Tower have a pool?

APA Hotel & Resort Osaka Umeda Eki Tower has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from July 05 to September 23).

Does APA Hotel & Resort Osaka Umeda Eki Tower serve breakfast?

Yep, guests give top marks to the buffet breakfast here! Available daily between 6:30 AM and 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at APA Hotel & Resort Osaka Umeda Eki Tower?

No, APA Hotel & Resort Osaka Umeda Eki Tower does not offer an airport shuttle service.

Is there a bar or restaurant at APA Hotel & Resort Osaka Umeda Eki Tower?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at APA Hotel & Resort Osaka Umeda Eki Tower?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at APA Hotel & Resort Osaka Umeda Eki Tower?

No, pets are not allowed.

APA Hotel & Resort Osaka Umeda Eki Tower Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1123 out of 2204 reviews" "
Rating 8 - Good. 703 out of 2204 reviews" "
Rating 6 - Okay. 242 out of 2204 reviews" "
Rating 4 - Poor. 86 out of 2204 reviews" "
Rating 2 - Terrible. 50 out of 2204 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

MARTIN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
El Hotel muy bonito, céntrico pero las habitaciones son en miniatura , no hacen limpieza de los cuartos solo te dejan una bolsa en la puerta con toallas limpias el Desayuno $45 por persona era un buffet , pudo ser mejor . En conclusión buen hotel . Si can de paseo y no se va a quedar en la habitación está bien para dormir .
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Yuchiao, St Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. A convenient store inside the hotel is super convenient. The only drawback is the room a little small.
Stayed 8 nights in Oct 2024

8/10 Good

Austin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall great location and room was good too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Stayed 3 nights in Oct 2024

6/10 Okay

Julian

Stayed 13 nights in Sep 2024

10/10 Excellent

KEXUE

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Impersonable and too busy!
Tried to check in half an hour early as I had a child with medical issues (2.30pm) instead of 3 and was told strictly no check in until 3pm. The lobby was full of people waiting and then check in was done by self service machines only. I then had go line up at reception to collect our suitcases. They weren't even taken up to the room even though they arrived hours before we did! For the 4 days the lifts were always jammed full and had to wait to get in them. The hotel facilities are excellent and is a nice hotel but very impersonable and sterile. Wouldnt stay in an APA like that again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smaller than expected but definitely super clean! Hotel was very modern with a luxurious feel. Staff was more than helpful especially with helping me forward my luggage to the Tokyo Disney Resort with ease! Onsen was very accommodating for relaxation with amenities as well. Bonus is there is a Lawson and laundromat on the 4th floor!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tower was a short walk from the station. About twelve or so restaurants extremely close by. Surprisingly quiet for its location. Staff was able to communicate in english.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel to stay in
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is small but well organized. Onsen was a nice unexpected extra. Area around was great for dining options and very ideal for doing day trips. As others mentioned, the elevators can be a bit slow/busy and you can hear the street. Overall we had a very comfortable stay and would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tianshao

Liked: Cleanliness, staff & service, property conditions & facilities
Kk
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean hotel with excellent breakfast till 14pm. Small room but it’s a common problem
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Really convenient to have a Lawson in the hotel. Close to 2 train stations. Felt safe walking at any hour. Again, Loved this hotel!!
Stayed 4 nights in Oct 2024

6/10 Okay

Eliza Yee Ki

Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo, CORONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was so helpful and polite
Stayed 3 nights in Oct 2024

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Axel, Wapato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay! We had a room with 3 beds which was spacious and comfortable. We only had a little trouble in working with the check in machine, the staff end up need to assist us in doing that manually. The hotel has spa pool and a Lawson store in the building which was excellent and convenient for family.