HOTEL UNIVERSAL PORT

4.0 star property
Bayside hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for HOTEL UNIVERSAL PORT

Carib Deluxe Corner Room 4 people- Non-Smoking
Breakfast and dinner served
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lounge
Gift shop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031
  • Universal Studios Japan
    ‪5 min walk‬
  • Universal CityWalk Osaka
    ‪5 min walk‬
  • Osaka Aquarium Kaiyukan
    ‪7 min drive‬
  • Osaka (ITM-Itami)
    ‪38 min drive‬

Room options

Carib Deluxe Corner Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Carib Deluxe Corner Room- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

Party Room 6 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • Sleeps 6
  • 2 Single Bunk Beds and 2 Large Single Sofa Beds

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Deluxe Corner Room 4 people

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Deluxe Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Girly Room Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

AEGEAN STANDARD KING

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Carib Deluxe Corner Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Party Room 5 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • Sleeps 5
  • 2 Single Bunk Beds and 1 Large Single Sofa Bed

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard King Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room (2 Single Beds and 2 Soda Beds)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Aegean Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Party Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Aegean Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

AEGEAN STANDARD TWIN

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Caribbean Superior Twin Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

Family Room 4 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

AEGEAN DELUXE Quadruple Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

AEGEAN DELUXE Triple Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 3 Single Beds

Family Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

AEGEAN DELUXE Twin Room

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

WAKU WAKU Wonder Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

WAKU WAKU Wonder Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Girly Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

Girly Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
Private bathroom
Digital channels
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

WAKU WAKU Wonder Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Party Room

  • Sleeps 6
  • 2 Single Bunk Beds and 2 Single Sofa Beds

Family Room

  • Sleeps 4
  • 3 Single Beds OR 1 Single Sofa Bed and 3 Single Beds

OCEAN DELUXE

  • Sleeps 4
  • 2 Single Beds

Aegae STANDARD KING

  • Sleeps 2
  • 1 King Bed

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4
  • 2 Single Bunk Beds

Aegae STANDARD TWIN

  • Sleeps 2
  • 2 Single Beds

Girly Room

  • Sleeps 4
  • 4 Single Beds

Carib SUPERIOR

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

Superior Corner Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

MINIONS ROOM Gru's House

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Single Beds

Aegae DELUXE

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

Deluxe Room

  • Sleeps 4
  • 2 Single Sofa Beds OR 2 Single Beds

Aegae Superior Corner

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

Ocean Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

Superior Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 2 Single Beds

Similar properties

About the area

Osaka

HOTEL UNIVERSAL PORT places you in the centre of Osaka, within a short 5-minute stroll of Universal Studios Japan and Osaka Takoyaki Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, rico rico, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Konohana hotel, you'll be 0.4 km (0.3 mi) from Universal CityWalk Osaka and 2.4 km (1.5 mi) from Legoland Discovery Center.

What's nearby

  • Universal Studios Japan - 5 min walk - 0.4 km
  • Universal CityWalk Osaka - 5 min walk - 0.5 km
  • Legoland Discovery Center - 6 min drive - 6.3 km
  • Osaka Aquarium Kaiyukan - 7 min drive - 6.5 km
  • Kyocera Dome Osaka - 8 min drive - 7.3 km

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 38 min drive

Restaurants

  • ‪ホテル ユニバーサル ポート ラウンジR - ‬2 min walk
  • ‪ポートダイニング リコリコ - ‬1 min walk
  • ‪The Dragon's Pearl - ‬8 min walk
  • ‪Buffet Dining 'Akala The Park Front Hotel - ‬3 min walk
  • ‪Eggs 'n Things - ‬6 min walk

About this property

HOTEL UNIVERSAL PORT

Bayside hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at HOTEL UNIVERSAL PORT. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 600 guestrooms or units
  • 14 levels
  • Built in 2005
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOTEL UNIVERSAL PORT offers 600 accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1900 for children
  • Covered self-parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Is parking available at HOTEL UNIVERSAL PORT?

Yep, HOTEL UNIVERSAL PORT has a covered self car park for JPY 3000 per night. Onsite parking is limited.

What makes HOTEL UNIVERSAL PORT a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at HOTEL UNIVERSAL PORT.

Is HOTEL UNIVERSAL PORT family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers in the guestrooms, it's no surprise that HOTEL UNIVERSAL PORT is a hit with families.

Does HOTEL UNIVERSAL PORT serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at HOTEL UNIVERSAL PORT?

No, HOTEL UNIVERSAL PORT does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL UNIVERSAL PORT?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HOTEL UNIVERSAL PORT?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at HOTEL UNIVERSAL PORT?

No, pets are not allowed.

HOTEL UNIVERSAL PORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1020 reviews
Rating 8 - Good. 207 out of 1020 reviews
Rating 6 - Okay. 34 out of 1020 reviews
Rating 4 - Poor. 12 out of 1020 reviews
Rating 2 - Terrible. 12 out of 1020 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable beds and walking distance to train station, USJ and eateries
Stayed 2 nights in Dec 2024

10/10 Excellent

Choon Gun

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting USJ? Then this hotel is perfect. Breakfast buffet is also fantastic
Stayed 2 nights in Dec 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Loved the location and the service was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All. 5 stars good. Services.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to universal . Bought my ticket at the counter.
Stayed 2 nights in Nov 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They are Truly amazing in assisting us in ensuring our stay was a success.
Stayed 2 nights in Nov 2024

6/10 Okay

Jonathan

Stayed 6 nights in Nov 2024

10/10 Excellent

Teresa

Stayed 2 nights in Nov 2024

10/10 Excellent

Siya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient to both USJ and train station. Room is also very spacious and has a nice view over the harbor.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so clean & nice. Breakfast buffet is one of the best.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everyone that made our staff so easy and enjoyable .. see you all soon
Stayed 2 nights in Nov 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and it was walking distance to universal studios
Stayed 2 nights in Nov 2024

10/10 Excellent

Asma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Spacious room with a view of USJ park. Lovely separate bath shower, toilet and sink 👌working AC. Big bed. Security was great-have to tap your card to go in the lift up to the rooms. 5 minute walk to USJ. Food in Universal city mall. Just a bit of a trek to come from central Osaka. Self-check out via machines. Great value for money. Would definitely recommend to stay. Staff were friendly. Water machines on each floor. No complaints.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Universal
Really close to universal. 5 min walk, if that. Lots of nearby restaurants. Hotel had a shop, vending machines, restaurants and room service. Spacious rooms. Themed rooms available as well. Smooth check in and out.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to universal studios
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Universal Studios
Stayed 2 nights in Oct 2024

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to Universal Studio Osaka. Very good breakfast buffet, a lot of options and very decent quality. Rooms are clean and efficiently organized.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only one night to visit Universal Studios for the day, and if I were to ever go back I'd stay at this hotel. Rooms are extremely comfortable and clean, staff is kind and was willing to help me as a foreigner get around, and it was super close to City Walk and the park. It has a laundry room inside the hotel and the breakfast was pretty good. It's buffet style. Also want to add the perk of having lockers in the hotel lobby to store your small luggage in while you're exploring the city after check in!
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024