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Mercure Tokyu Stay Osaka Namba

3.0 star property
Hotel with a fitness centre, a quick walk to Dotonbori

Photo gallery for Mercure Tokyu Stay Osaka Namba

Premium Twin Room, 2 Single Beds
Lobby
Exterior
Laundry room
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$379
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Dotonbori
    ‪3 min walk‬
  • Tsutenkaku Tower
    ‪3 min drive‬
  • Kyocera Dome Osaka
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
Separate bath and shower
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Bidet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
Separate bath and shower
Electric kettle
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
Separate bath and shower
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Bidet
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Bidet
Rainfall showerhead
  • 30 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Bidet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Heating
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Bidet
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Osaka

Mercure Tokyu Stay Osaka Namba places you in the centre of Osaka, within just a 5-minute stroll of Dotonbori and within 15 minutes of Namba Grand Kagetsu Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, CENTRE M(サントル エム), is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. .Places within a 30-minute walk of this 3-property class Minami hotel include Kyocera Dome Osaka and Tsutenkaku Tower.

What's nearby

  • Dotonbori - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 11 min walk - 1.0 km
  • Tsutenkaku Tower - 3 min drive - 3.1 km
  • Kyocera Dome Osaka - 4 min drive - 2.9 km
  • Osaka Castle - 7 min drive - 4.6 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 54 min drive

Restaurants

  • ‪ganja - ‬1 min walk
  • ‪心斎橋モノリス - ‬2 min walk
  • ‪ミルチマサラ (Mirch Masala) - ‬1 min walk
  • ‪BAR ちょこPARTY - ‬1 min walk
  • ‪BAR録de無死 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a fitness centre, a quick walk to Dotonbori
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, a vending machine, and laundry facilities are also featured at Mercure Tokyu Stay Osaka Namba.

This 3-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bidets and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.

Languages

English, Japanese

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Interior entrance

karaksa hotel Osaka Namba

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,018 reviews
The price is AU$195
includes taxes & fees
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karaksa hotel Osaka Namba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

What is the cancellation policy at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 28 Apr 2025 start from AU$379.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Mercure Tokyu Stay Osaka Namba?

No, Mercure Tokyu Stay Osaka Namba does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Tokyu Stay Osaka Namba?

Yep, you can grab a meal at Mercure Tokyu Stay Osaka Namba's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Mercure Tokyu Stay Osaka Namba?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Osaka Namba?

No, pets are not allowed.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 255 reviews
Rating 8 - Good. 65 out of 255 reviews
Rating 6 - Okay. 30 out of 255 reviews
Rating 4 - Poor. 8 out of 255 reviews
Rating 2 - Terrible. 1 out of 255 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brock and Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly place property for exploring Osaka! The room was great… the staff even suggested to send our luggage to the airport for us so we didn’t have to lug it around on trains etc. highly recommend this spot
Stayed 3 nights in Mar 2025

10/10 Excellent

jacinto p

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to the shopping area and dining area. Hotel staff are very friendly and knowledgeable
Stayed 5 nights in Dec 2024

6/10 Okay

Melvyn

Travelled with family and small children
Liked: Staff & service
Property is located close to Dotonbori and between 2 stations - Namba & Shinsaibashi stations - which allows easy access to many parts of the city. Being close to Dontonbori also allows ease of access to food and essentials like medication, beauty products and souvenirs in Don Quixote nearby. However, the rooms, are designed with form over function. The carpet within the room is dark blue/black which makes the rooms feel smaller than it actually is. The use of spot lighting also makes straightforward tasks like combing your hair / shaving slightly more challenging as you have to tilt/position your head to be under the light. The hangars in the room are metal with a small open end at the top of the triangle where the collars of your shirt / jacket rests and if you are not careful, it my snag the liner of your jacket. Certain rooms also have their windows face offices approximately 10 metres away. My room happens to have the windows face said offices’ corridor and smoking room entrance in the other building. Bed is comfortable along and the presence of a washer/dryer in the room is very much appreciated. If an air purifier, practical hangars as well as better lighting is installed it would be an easy repeat visit for me every time I visit Osaka.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria Elena, Palm Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walkable to Dotonbori as well as the train station. We had the most spacious, clean and nice view room with our own laundry. Plus the staff are very approachable and helpful. Just be careful walking around the areas where there are ongoing road work.
Stayed 3 nights in Nov 2024

8/10 Good

patrick, Maumee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Good breakfast, friendly helpful staff and nice rooms EXCEPT they are dark! Modern nice place…good environment. But so dark it’s hard to see and a little depressing. Add some lights and it’s a winner. As is…..it’s a bit of an issue.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you perfect stay
Stayed 1 night in Dec 2024

10/10 Excellent

Princess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The location couldn’t have been better, right in the heart of everything! The hotel is also fairly new, which is a big plus. I especially loved having a washer and dryer in the room. I’ll definitely stay here again the next time I visit Osaka!
Stayed 3 nights in Nov 2024

6/10 Okay

Myuran

Travelled with partner
Liked: Staff & service
Hotel in central Osaka. Walking distance to all the sightseeing spots. Only complaint is the rooms are very dark, shower had weird odour, and you’re unable turn off one of the lights (which made sleeping difficult). Overall service and hotel staff are amazing. Our luggage transfer was not at the hotel when we arrived but the staff did an amazing job on expediting the luggage to us on the same day!
Stayed 2 nights in Nov 2024

6/10 Okay

Ervin Gonzales

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great stay. Water pressure for the shower was very low though.
Stayed 3 nights in Nov 2024

10/10 Excellent

rabia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in Americamura (less than 10 min walk to train station) and the best breakfast buffet of our entire trip. Room was very large and comfortable, but lighting was extremely dim (hard to see!) and we couldn’t find the trash can until the last day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, funky and beautifully designed! It was my favourite hotel of the whole Japan trip!! Staff were brilliant and didn’t want for anything. FamilyMart on nearest corner and excellent okonomiyaki place opposite were great too! Very close to Dotombori but quiet street.

4/10 Poor

Madison

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. Central to everything and close to a train station if you wish to venture off further. I would definitely stay here again. Can’t wait to go back to Osaka!
Stayed 3 nights in Oct 2024

10/10 Excellent

Leon

Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Stayed 4 nights in Oct 2024

8/10 Good

Choon Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the room with washing machine. Good to wash laundry so that we dont need to bring so much clothes for the whole family. Hotel took the initiative to set up the 3rd single bed for us. Family of 2 adults and 2 small kids
Stayed 6 nights in Oct 2024

10/10 Excellent

Lyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding, super clean hotel with an exceptional staff. Located in the best part of Dotombori in Osaka, it’s a quiet area with lots of bars, restaurants, and shops. Less than a five-minute walk from the Glico Man. The hotel provides all basic toiletries free of charge. The hallways are quiet and have a dark theme; the room itself is also slightly dim compared to most hotels, but brightens up once the blinds are open. For me, the location couldn’t be better—I’ll definitely stay here again when I visit Osaka.
Stayed 4 nights in Oct 2024

8/10 Good

Jimmy Liang Bing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci Mercure
Second time at Mercure Tokyu Stay Namba. Lovely lobby decor and fantastic location in the heart of Osaka yet quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

The front office staff were all very helpful. I had a wonderful stay in Osaka
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Great location. Lovely seating area and bar. Very dark lights in the room however and could do with a full length mirror! But a fantastic stay overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Room was clean and quiet. Area of town was fun, with great food, and a wide variety of shopping options
Stayed 2 nights in Oct 2024