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Smile Hotel Namba

3.0 star property
Hotel with a full-service spa, near Osaka Science Museum

Photo gallery for Smile Hotel Namba

Cleanliness standards
Desk, free WiFi, bed sheets
Exterior detail
View from property
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-3-9 Saiwai-cho, Naniwa-ku, Osaka, Osaka-fu, 556-0021
  • Kyocera Dome Osaka
    ‪12 min walk‬
  • Dotonbori
    ‪15 min walk‬
  • Shinsaibashi-suji
    ‪2 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪43 min drive‬

Room options

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

APA Hotel & Resort Osaka Namba Ekimae Tower

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (518)
The price is AU$97
for 1 room
includes taxes & fees
9 Mar - 10 Mar
APA Hotel & Resort Osaka Namba Ekimae Tower

About the area

Osaka

Smile Hotel Namba puts you in the centre of Osaka, 3.5 km (2.1 mi) from Osaka Science Museum and 3.7 km (2.3 mi) from Shitennoji Temple. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This hotel offers a full-service spa, free WiFi in public areas and a 24-hour front desk. Other amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 9 AM. There's also the convenience of self parking. .With a stay at this 3-property class Naniwa hotel, you'll be 4.7 km (2.9 mi) from Osaka Museum of History and 4.7 km (2.9 mi) from Umeda Sky Building.

What's nearby

  • Kyocera Dome Osaka - 12 min walk
  • Dotonbori - 15 min walk
  • Osaka Aquarium Kaiyukan - 6 min drive
  • Osaka Castle - 6 min drive
  • Universal Studios Japan - 8 min drive

Getting around

  • Shiomibashi Station - 1 min walk
  • Taisho Station - 9 min walk
  • Osaka (ITM-Itami) - 12 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪カプリス食堂 - ‬3 min walk
  • ‪松屋 - ‬2 min walk
  • ‪Cafe ミカンバコ - ‬2 min walk
  • ‪MOULiN - ‬3 min walk

About this property

Smile Hotel Namba

Hotel with a full-service spa, near Osaka Science Museum
Smile Hotel Namba offers its guests a full-service spa. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Smile Hotel Namba. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 1 building
  • 88 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Smile Hotel Namba offers 88 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets and toilets with an electronic bidet. This Osaka hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 800 for adults and from JPY 800 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Namba
Smile Hotel Namba Osaka
Smile Namba
Smile Namba Hotel
Smile Namba Osaka
Quality One Nanba Osaka
Smile Hotel Namba Hotel
Smile Hotel Namba Osaka
Smile Hotel Namba Hotel Osaka

Frequently asked questions

What is the cancellation policy at Smile Hotel Namba?

Smile Hotel Namba offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Smile Hotel Namba?

Yep, Smile Hotel Namba has a self car park with in/out privileges for JPY 1500 per night. Onsite parking is limited.

Is there a spa on site at Smile Hotel Namba?

Yep, there is an onsite spa at Smile Hotel Namba. You'll enjoy services like massages.

Does Smile Hotel Namba serve breakfast?

Yep, buffet breakfast is on offer daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Smile Hotel Namba?

No, Smile Hotel Namba does not offer an airport shuttle service.

What time are check-in & check-out at Smile Hotel Namba?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Smile Hotel Namba?

No, only service animals are allowed.

Smile Hotel Namba Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 197 out of 800 reviews
Rating 8 - Good. 383 out of 800 reviews
Rating 6 - Okay. 167 out of 800 reviews
Rating 4 - Poor. 37 out of 800 reviews
Rating 2 - Terrible. 16 out of 800 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walkable from the JR station (15min or take a bus (5min Ride).This hotel is located by the subway station ~2 min walk distance. Everything was clean and convenient (laundry room in premises) but the AC did not work in the room. The hotel is older but it is priced accordingly. It was worth the stay to get around and visit tourists areas in Osaka. For a budget friendly stay it was great!
Stayed 1 night in Jun 2024

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy
Stayed 4 nights in Nov 2023

6/10 Okay

Hao

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

jirapan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
This location takes quite some time to get to a bullet train using the JR pass. Small hard bed and cramped conditions especially the bathroom. Staff were wonderfu,l, friendly and very helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Aimee

Was a good room to stay in. Met all our needs.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Yumi, Hk

Liked: Cleanliness, staff & service
Toilet in room is too small. The check out time is a bit too early which is 10am. Other than these all over is good
Stayed 4 nights in Oct 2018

10/10 Excellent

ActiveID, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Late night check in was good. Stayed in Osaka because of train schedules back to my area.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy spot
I'm coming back. Definitely picking this one again.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Frown Hotel Namba
We arrived there around 2 had to wait till exactly 3 to check-in. The bed was extremely small for two people so we were very uncomfortable the whole time. Everything seemed like it hadn't been cleaned properly and felt dingy. The bathroom was tiny and had a terrible smell the whole time we were there. The breakfast was bare bones and bad. The location wasn't even worth while since we had to take the subway to get to dotonburi everyday since there is nothing around the hotel. The costs add up every time so you're spending more money just to get around and find a decent breakfast. I would highly recommend staying somewhere else since the price is not worth cutting corners for comfort and cleanliness.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Toilet very small, compared with standard Japanese room. Quality of breakfast slightly below average, anyway undertandably the room rate is cheap.

6/10 Okay

Dick Siu Chak

Liked: Staff & service
Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Compact!
I only booked this hotel because the other hotels within a reasonable budget had booked out due to the busy cherry blossom season. The room, bed and bathroom were tiny, even for Japan. Could barely turn around in the bathroom. My partner hit his head on the towel rack when getting off the toilet and I nearly knocked the sink off the wall while attempting to get in the shower (we're not big people ourselves). Although I think there are rooms that are bigger than ours, but we didn't have an option as it was almost fully booked. Breakfast included various Japanese food such as fish, rice, soup and tjen eggs and other meat, which was cold as it wasn't kept in a bain marie. Showers in shared bath are traditional Japanese and were lovely. Natural hot spa was also lovely. Women could use this from 1700-2100 and men from 2115 until 0100. Bathrooms had toothbrushes, shavers, a comb, cotton tips and a hair dryer, which was convenient. Very close to train stations, but JR stations were either a 15 minute walk in either direction. Approximately 20 minute walk to Dotonbori. Given that this hotel was called Smile Hotel Namba, it would've been nice to have actually been located IN Namba. I knew this when booking as I'd done my research, but for those who book without looking too much into it, be aware that it's not right in the middle of Namba and it will take you at least 15-20 minutes to walk to areas with good food, shopping and nightlife, such as Namba and Dotonbori.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, great service
The staff was great and service was very good. The hotel itself is a little old and could use a little sprucing up.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tamie, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at front
Staff at front talked bad to customers and could not communicate in English (stayed on 13-17 Sep 16). Suggested to get someone who could be more polite to customers. My expectation was actually not that high at this price but I'm quite serious about this service.

10/10 Excellent

Natthawut, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location close to subway

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Small room but big comfy. We had a great time there. Thanks smile hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marta, Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A smile is worth a thousand words..
Upon arriving, found out that my luggage did not get here yet..so front desk Morimoto asked for my receipt and asked Japan postal for me. Found out my name was not on label but I got my luggage later that nite. Front desk speaks enough English for me..only wish their name on nametag was in English. Kohei always greeted me upon arriving. Breakfast was Japanese style so some Westerners may not like it, but I love This kind of food, was healthy and delicious. There was always coffee and hot tea! Room was quiet and comfortable but the maid came in twice on different days while I was in the shower. I know I put the sign out! I am glad that I had 2 pillows instead of one. Hotel was hard to find on a rainy day, and really no restaurant around except Royal Host plus a Coffee Shop but it closes early. Maybe some of you want to go to Dotombori Street. I come to Japan to see old friends and eat this healthy cuisine

6/10 Okay

Verified traveller

Disliked: Staff & service
Location isn't great
All staff never say hello to us and each time we pass reception never smile but they let's us check out late.